Mobile messages, such as SMS and rich media, are more efficient than emails at getting customers' attention. Text messages are open at 98% and a response rate of 45%. Text message recipients take around 90 seconds to reply to a text message. Emails, in contrast, have an open rate of 20% and a reply rate of 6 percent. It takes users 90 minutes to reply to emails. A quick glance through the inbox of an email will show that nearly half of all the content is spam. Mobile messages, similar to rich media, for instance are concise, short and can be used to simplify messages such as special deals, account reminders and other notifications. However, despite the benefits of mobile messages compared to emails, your marketing campaigns will not be successful without one vital component -telephone numbers for customers. This article will show you how to gather phone numbers to extend the reach of your campaigns, and to effectively connect with your audience via multimedia-rich messages and to benefit from the benefits of mobile messages.
Strategies to collect telephone numbers
Campaigns to collect telephone numbers do not have to cost a lot of money or take a lot of time to set up. It's easy to make adjustments to existing customer engagement strategies. Whether you really need additional hints about cell phone numbers list, browse around this site.

To help you get going Here are eight methods to gather contact numbers from your current customers. Current customers are more trustworthy than new leads since they have already a sense of trust in your company and products. Current customers are more likely to divulge their information with you due to their existing relationship.

Use app updates
If your product or service has the mobile app, use it to ask your customers to update their contact information each time they sign in:

Additionally, if you've made changes to the user interface in the app, consider making use of tooltips to guide users through their actions. For instance, you could utilize three or four suggestions to show the users what's changed and provide an instruction that prompts customers to update their profile so they stay up-to-date on future updates.

Use mobile keywords
A trend that we're witnessing more of in the retail industry -- particularly in brick-and-mortar shops is the use of key words to engage customers. You ask customers to text a specific word like FREE, IMREADY or SAVEBIG for savings, join an event or find out more about a product.

Let's take an example. For instance, you'd like to offer your customers a 10% discount for the next purchase. Request them to text the phrase "SAVE10" to a specified number. They will receive a coupon code for a 10% discount after they have done so. Since you're sending a rich media message (RMM) make sure to include a link within the message that directs customers to your web pages of products to encourage customers to take advantage of the offer. Customers can be notified by text if you offer new deals.

To get the word out about your campaign keywords, share your site's URL If you're an online retailer, or display them in your stores when you have brick-and mortar locations.

Run an in-store campaign
Sometimes, sales reps require customers to enter an email address during checkout. The store then uses the information to send out special discounts to those customers in the future.

Learn more about how proximity marketing can improve in-store campaigns: How to Utilize Proximity Marketing to Increase Customer Engagement

Make requests during customer service calls
Customers should be able contact you promptly if they have concerns or questions. You have a better chance of providing a pleasant customer experience if you can do. Customer service personnel must ask customers at the end of each customer interaction to provide updated contact details including the phone number. If your customers are satisfied with their satisfaction with customer service calls, they're probably more willing to update their profile with their phone number.

Make your requests an opportunity to give customers the best service and to keep them up-to-date. If you are a utility firm, for instance you can provide service notifications to customers in the event of a disruption in service. Customers will be able to avoid the hassle of calling in and receive the information they need quickly.

Include contact forms on your website
Customers need to have an easy way to reach you if they have questions. One solution is to include contact forms to your site. It is possible to add contact forms on your Contact Us page, and other pages on your website like product pages or blog posts. The contact form must be brief and should contain three to five fields. In addition to the name and email address, make sure to include a field for customers to enter their phone number.

The most important thing to consider when it comes to managing customer information received through contact forms is the way you manage the information. Let's say a customer answers one question only to submit another question on the next week. It is important to ensure that your internal customer database updates accordingly and doesn't create a duplicate entry. If a client shares the number of their phone with you, be sure to update it to ensure that you don't deliver the incorrect message. This could cause your analytics for your campaign to be affected as you may see more undeliverable messages than you actually have.

Use email campaigns
RMM and email marketing campaigns can be combined to improve customer engagement, promote offers and highlight the benefits. Send customers emails that contain information on product announcements, discounts and invitations to events. In each email, you should ask customers to share their contact number in order to gain access to further benefits. For those you have collected phone numbers for, send them follow-up messages with rich media following each email campaign.

When you check out
Utilize the checkout page to request contact details from customers if you are an online retailer. Customers who have returned to your website to update their information on their profile and verify their address. Provide them with the option to include their phone number.