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Lost listener

User Profile: loyalPenguin1610
loyalPenguin1610 May 16th, 2020

I'm not sure where this will get posted, but I was chatting with a listener, and they were helping me immensely. And one day I got on the app and the chat was gone. Does anyone know what might have happened? And is there a way to find them? I know their username.

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User Profile: River
River May 16th, 2020

@loyalPenguin1610

Hey, if you remember their username, you can try looking for their profile from, www.7cups.com/@theirusername. There could have been a lot of scenarios including them taking a break from site. heart I hope looking up for their profile helps.

1 reply
User Profile: loyalPenguin1610
loyalPenguin1610 OP May 16th, 2020

@River Just tried it. Didn't work. Thank you so much tho. I feel like it's a lost cause

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User Profile: gregariousAcai1247
gregariousAcai1247 May 16th, 2020

I'm sorry this happened to you crying.

What do you see when you look up their username? Sometimes it says the listener has gone on break.

2 replies
User Profile: loyalPenguin1610
loyalPenguin1610 OP May 16th, 2020

@gregariousAcai1247 Item not found. The content you attempted to access could not be found.

1 reply
User Profile: gregariousAcai1247
gregariousAcai1247 May 16th, 2020

@loyalPenguin1610 That is quite strange. and the listener is not in your Chat history either? You can find the chat history at My Path >> My Progress.

I thought even when they went on break, the chat history still shows them.

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User Profile: Lexloveslife
Lexloveslife May 16th, 2020

Hey there,

Sometimes there's a glitch where all my chats disappear as well, and I know it also happens to a listener I speak to. I'd say give it a few days and see if the chat comes back. I'm sorry this happened! I'm not sure what causes it.

User Profile: MonoCynthium
MonoCynthium June 1st, 2020

@loyalPenguin1610

It means either the listner left his place or 7Cups removed that listener from this website.

User Profile: bitlegacy
bitlegacy June 1st, 2020

How's everyone's listener disappearing? My listener disappeared too..