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Noni is sharing my answers with listeners

User Profile: AffyAvo
AffyAvo July 28th, 2019

I played with Noni for the recent survey.

I was *not* attempting to connect with a listener at the time.

There was a glitch, and this question kept coming up

"Okay, and on a scale of 1 to 10, with 10 being "very challenging", how difficult would you say your problems are right now?"

I would try to switch to the other activities, and could get one question into some of those, but then she would go back to the above.

My answers to the above question, as well as some of the one to the other activities where I could get one in WENT TO A LISTENER

So private conversations with Noni went to a listener.

This is something that needs to be fixed ASAP and I recommend that anyone who normally tells private things to Noni waits on doing so until there is confirmation this issue has been fixed.

I have sent an email about this already, but want to warn people about talking to Noni right now, as this may go to a listener they chated with - and it wasn't even a recent listener in my case, it was someone from over a week ago, possibly my last GR I sent out but I had sent messages to listeners I picked since.

@Heather @Heather225 @7CupsCommunity

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User Profile: AffyAvo
AffyAvo OP July 28th, 2019

I want to add in - I didn't know at the time these answers were being shared, the only reason I found out is because they listener who recieved them responded and then I could see the chat history. Everything that I had typed to Noni and was sent to this listener was prefaced with "Reason I'm here:"

So listeners, if it looks like a member has sent you a bunch of random messages starting with this, you know it wasn't intended to be sent to you.

User Profile: 7CupsCommunity
7CupsCommunity July 29th, 2019

@AffyAvo

Thank you for the information! We will look into it.

1 reply
User Profile: 7CupsCommunity
7CupsCommunity September 26th, 2019

@AffyAvo

This issue should be resolved, but if anyone experiences it again please submit a bug report.

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User Profile: mytwistedsoul
mytwistedsoul July 29th, 2019

@AffyAvo Hey thank you for sharing this. I used to talk with Noni quite a bit. I'm glad I know this now.

User Profile: gregariousAcai1247
gregariousAcai1247 December 16th, 2019

Yes this happened to me too, and pretty recently (a couple weeks ago). I wasn't even playing with Noni. I was answering questions for a new request, and the messages went to a listener I had talked to before. Pretty embarrassing.

2 replies
User Profile: AffyAvo
AffyAvo OP December 16th, 2019

@gregariousAcai1247 Please report the issue if you haven't already! https://help.7cups.com/hc/en-us

1 reply
User Profile: gregariousAcai1247
gregariousAcai1247 December 17th, 2019

@AffyAvo Wow I didn't know this link existed, thanks!

(I also thought the image was rather amusing lol-- Noni is a tell-tale and bad secret keeper. You entrust her with something, she gossips it with another listener!)

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User Profile: AffyAvo
AffyAvo OP November 30th, 2021

Bumping this up as it has happened again. I'll be putting in a support ticket too, but that doesn't really let people know that what they think is only for them is being shared with others.