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Unable to reach my Listener Account

User Profile: TheSunNoLongerRises
TheSunNoLongerRises January 27th, 2015

I'm almost certain I've tried anything and everything now.
I usually use my phone when on my Listener Account.
Today I used a computer to log in, and it automatically logged me into my "Member" account, which was not my intention. I did not let me choose between accounts.
I have the same e-mail and password for the two accounts.
What do I do?

3
User Profile: politeStanley
politeStanley February 8th, 2015

Try opening another listener account with the same email. Maybe the previous one got disabled

User Profile: Apple74
Apple74 February 10th, 2015

HI@TheSunNoLongerRises!

You can mailsupport@7cups.com or use this form to find out what may have happened .

User Profile: Troubleshooterguy
Troubleshooterguy February 28th, 2015

A solution is to go to https://www.7cups.com/forgotPassword.php and restart your password, after this the site will ask you which account do you want to activate, and voala!, listener account in the game again.

If you want to always be given the opportunity to choose between this two accounts when you login then you must left the same password that the reset robot gives you (at least for now), good vibes!