Where did my listener go?

@doug14 Hello there! Creating multiple accounts while the original account is currently suspended/deactivated/unapproved isn't allowed at all. Maybe the reason why their account keeps getting deleted is because they've violated guidelines before and that led them to be suspended. In this case, community emails them the reason why their account got deleted and would have to wait for the time when they're eligible to use their account again. If possible they can fill out the Account Review Form here.

Bump

To answer your questions...

Accounts do not normally get deleted. They only get deactivated temporarily.

A problem with the current system is that anyone who has been chatting regularly to someone whose account is deactivated is kept completely in the dark about what's happening. You are not allowed to know why the account was temporarily deactivated. This is unprofessional and uncaring, but it's the current system.

The reason for deactivating someone's account is always some violation of the rules. It might be that your listener did something bad that you do not know about. Or it might be that a troll made a false accusation.

If your listener made new accounts, that is also forbidden. It makes it less likely her account will be reactivated any time soon.

The easiest thing for you to do is to find a new listener. Unfortunately I am taking a break this month, and @Erato , who also replied in this thread, only chats to teens at the moment. But there are plenty of good listeners to choose from.

@doug14

Its Doug. Please come back so we can figure something else out. Your my best friend