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Connecting to Listeners

User Profile: Bebrave101
Bebrave101 March 29th, 2016

Hello. I tried connecting to a online listener... They were taking too long to pick up the request. So, I went back to "BrowseListeners" and clicked to message someone else. The app crashed on me when I did that. I went back on the app after it crashed, and I got that message telling me to become a member to PM offline listeners. Why would I receive that message if I'm already a member? @KrinkTheMellowUnicorn

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User Profile: faithlove1111
faithlove1111 March 30th, 2016

@Bebrave101, Maybe you can PM the other admins apart from KrinktheMellowUnicorn? He could be busy as he always has his hands full.

5 replies
User Profile: cristiana33
cristiana33 March 30th, 2016

@faithlove1111 @Bebrave101

He will answer... patience... :) You can also just PM him. He is always happy to receive messages. Am i right, Xian? cheeky

1 reply
User Profile: faithlove1111
faithlove1111 March 30th, 2016

@cristiana33

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn March 30th, 2016

@faithlove1111 - support tickets are the most reliable way to get a problem into our tracking system but I will always help if I can.

2 replies
User Profile: faithlove1111
faithlove1111 March 31st, 2016

@KrinkTheMellowUnicorn , Ah............... The feedbacks are inportant for you to fix the system . Bless you for your hardwork and IT skills.

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn April 1st, 2016

@faithlove1111 - yep, thanks! it all depends on us being able to hear what needs fixin' and see them get done in the best order we can.

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn March 30th, 2016

@Bebrave101 - Hi! sounds like a couple things going on. Can you tell me what version of the app you have? The 2.5.9 IOS app has a browse listeners bug where it gets a blank screen and freezes if there are no results for your search. Was it like that?

Secondly, the message about becoming a member needs to be updated. This is a screen we show when the listener you looked for was unavailable, I think but it's clearly not sensible when the user is already a member!

4 replies
User Profile: Bebrave101
Bebrave101 OP March 30th, 2016

@KrinkTheMellowUnicorn I had at this time, 2.5.9 for iOS. A white screen didn't appear as there were results. I was doing browse listeners and maybe because I didn't cancel the request but put another one, the app didn't like that and that's why it crashed?

3 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn March 31st, 2016

@Bebrave101 - it's possible. we fixed a lot of bugs in 2.5.10 -- can you upgrade and let me know if the problems continue?

2 replies
User Profile: Bebrave101
Bebrave101 OP March 31st, 2016

@KrinkTheMellowUnicorn yeah, I updated to the newest version of the app and will do. Thank you!

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn April 1st, 2016

@Bebrave101 - thanks!

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