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how can i report a listener that has harrassed me??

User Profile: sophiegabris112123423
sophiegabris112123423 July 28th, 2014

the listener lied to me and insulted me and harrassed me, can you please ban her so it doesn't happen to someone else

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User Profile: samc95xc
samc95xc July 28th, 2014

Im.really sorry my friend that this happened to you. Please write it to community@7cups.com our community managers will get back to you shortly ' thank you.

3 replies
User Profile: sophiegabris112123423
sophiegabris112123423 OP July 28th, 2014

thank u

User Profile: sophiegabris112123423
sophiegabris112123423 OP July 28th, 2014

it says the email didn't work

User Profile: sophiegabris112123423
sophiegabris112123423 OP July 28th, 2014

it says the email didn't work

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User Profile: Laura
Laura July 28th, 2014

You file a report using the block/ban buttons in each chat window. That would be the best way! We are so sorry about this! We will get this fixed for you!

1 reply
User Profile: sophiegabris112123423
sophiegabris112123423 OP July 28th, 2014

she blocked me first, i couldn't

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User Profile: bubbletea17
bubbletea17 August 4th, 2014

You can also email 7 cups! Someone had 2 accounts and they blocked both. Perhaps they can tell which IP address they are using!

1 reply
User Profile: Flourish
Flourish August 4th, 2014

Blocking doesn't stop you from accessing the site.

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User Profile: HungByMyHalo
HungByMyHalo May 15th, 2015

[Chat details edited out by moderator]

I signed up when I saw this, knowing that the last two people I have spoken two are not like this. That was the screen name I was given when I signed in.

User Profile: HungByMyHalo
HungByMyHalo May 15th, 2015

Women beware!!! This site is AMAZING. But it does include its "trolls". So be careful!!!

This was the rest of our conversation:

[Edited because of chat details by Moderator]

5 replies
User Profile: guyinasuit
guyinasuit May 15th, 2015

@Flourish @Iara

Please could you edit the above posts due to chat content please :)

2 replies
User Profile: Roadie
Roadie May 15th, 2015

Chat details removed. Thanks Mobbsy for replying.

1 reply
User Profile: guyinasuit
guyinasuit May 15th, 2015

Cheers @Roadie !

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User Profile: guyinasuit
guyinasuit May 15th, 2015

@HungByMyHalo

Firstly, please can we ask that you don't include chat details in here - as listeners we don't disclose any chat details, and ask that you do the same - all chats are confidential, and are not stored, and so posting in the forums, chat content, is definitely against the rules. I've asked some forum mentors to remove the chat content!

However, I'm very very sorry to read what you've pasted, you shouldn't have been asked for your facebook, or made to feel uncomfortable in that way. If you've sent a report, which it looks like you have, then the listener will be dealt with appropriately by the Community Team, but trust me, posting the content here won't do anything...

Listeners who don't always follow the rules are fairly rare, and so please do try and connect with someone else, and I hope you have a better experience with other listeners.

1 reply
User Profile: carefulChestnut5895
carefulChestnut5895 June 12th, 2017

@guyinasuit

In my experience, listeners who don't follow the rules and make people uncomfortable or depressed are NOT rare.

They are the majority.

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User Profile: Ifyouneedhelpimhear
Ifyouneedhelpimhear August 27th, 2016

I am a listener and a person was going to commit suicide and I don't know what to do how do I report a chatter

User Profile: annamarie13941
annamarie13941 June 9th, 2017

how can i report a memeber whos , using the site as dating site ?

1 reply
User Profile: carefulChestnut5895
carefulChestnut5895 June 12th, 2017

@annamarie13941

You can't. No one cares.

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User Profile: resourcefulHuman6675
resourcefulHuman6675 August 10th, 2017

where do i find the ban button?

1 reply
User Profile: Juniter
Juniter August 10th, 2017

@resourcefulHuman6675 Hello!

On browser, there are buttons on the top of the chat window. The block button looks like an X.

On app, there's a button at the top with three dots in it. That will give you the option to block.

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User Profile: Hopebutterfly
Hopebutterfly March 19th, 2018

i had someone use this as a dating site and wanna report them for harrasment, they said they would only help me if i "dirty talked" with him