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Lost my active Listener How do I recover our conversation?

User Profile: LovelyFrog8934
LovelyFrog8934 December 13th, 2022

I accidentally deleted my conversation with one of my active listeners it has hidden it i can't find it. We've bee. Talking for over a month now and I can't find him. Is there a way I can reach out to him I don't know his username.

I've been having some trouble with the app as well today its bee. Doubling my posts and comments on here as well it needs fixed

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User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou December 13th, 2022

Hey @Leanna3333, if by "recover" you mean get the "messages" sent and recieved in the chat back, then I'm afraid this isn't possible, after the conversation is auto-removed or manually deleted.

However if you want to be able to message the listener again, you can find them in your progress page (given, they are still active in the site), under all the listeners you've talked to. I'm unsure if this thing exists in the app, but you can definitely try using the browser for it.

I hope you're able to find them again, or perhaps they be able to message you again!

Regarding the dual postings and errors in forums, I think it's a by-product of the forum updates hehe, hence the bugs being all scattered around, no worries still, if you accidentally make dual posts, you can "flag" them in the forums marking under "duplicate post", same if you come across someone else's dual posts in the community anytime also.

Please let us know, if there's anything else we can help with! ❤

[Also, I've moved this thread to a more suitable location, it was previously made in the 7 cups Academy forums, which is for Academy related stuff only.]

2 replies
User Profile: RarelyCharlie
RarelyCharlie December 13th, 2022

@Sunisshiningandsoareyou Only listeners have an Impact page. For members the page is called My Progress. I don't see it anywhere in the app. If you are able to find the listener's name from the website, then you can search for that name in the app.

Charlie

1 reply
User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou December 13th, 2022

@RarelyCharlie Ah yes, I'm never too sure about the M account, thankyou so much for letting us know. 😄

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User Profile: LovelyFrog8934
LovelyFrog8934 OP December 13th, 2022

Thank you so much for the information helps so much. I'm new to 7 cups im still learning how everything works on the app and site :D

1 reply
User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou December 13th, 2022

@Leanna3333

Super okay really, I'm not very new and yet find something new to learn here often haha, the site and the app can be a lot to get used to, so please be assured you're not alone with that, and ofcourse it's a great thing to ask when we need some help with something. Feel free to ask/ reach out anytime! Good wishes! 🌻❤🌻

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User Profile: Vanillabean00
Vanillabean00 December 13th, 2022

You can also search for them by their usernames on browse listeners

User Profile: Spearman60
Spearman60 December 13th, 2022

I've been having trouble with the app too. Recently I got an error message so I tried to repost a couple more times and then I got on the computer and it posted the same thing three times even though the phone app said error. I hope they continue to make improvements on the app it's really difficult to maneuver around on it and to keep track of conversations... 😊

1 reply
User Profile: LovelyFrog8934
LovelyFrog8934 OP December 13th, 2022

This is actually what's been going on with me as too glad to hear it's not just me that's having issues on here

Glad to hear it's in the process of getting fixed

I did find my active listener yay. I did a search on the chats. 😊😊😊😊😊😄

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User Profile: LovelyFrog8934
LovelyFrog8934 OP December 14th, 2022

Seems to be having less problems today which is do nice. Let's hope this continues

1 reply
User Profile: empatheticpie
empatheticpie December 14th, 2022

I'm glad you've been having less problems today regarding 7 Cups, @Leanna3333 😄 I am sorry to hear you've been having them in the first place, but it seems like you're not alone!

Regarding your query about finding the Listener you were previously speaking to, if you are able to remember their username, you can try to search them here: https://www.7cups.com/BrowseListeners/


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