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How do you rate a listener

User Profile: EnergySensitive
EnergySensitive April 7th, 2018

How do you rate a listener? I know at the end or in the middle of a one on one but what if you don't have an open conversation?

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User Profile: Ethan
Ethan April 7th, 2018

To leave a STAR Rating or WRITTEN Review on a Listeners profile, I believe you must have had a conversation with them. At some point during the conversation, youll get a pop-up prompting you to rate and review the listener. You can also click the little ‘Star icon button in the chat options. Hope this was helpful!

6 replies
User Profile: EnergySensitive
EnergySensitive OP April 7th, 2018

@EefyWillums

When I click on the chat there is no star to click at the top. One icon blocks listener, one enlarges or shrinks size of conversation, one erases it, and the other I forget but I never saw review.

5 replies
User Profile: Ethan
Ethan April 7th, 2018

@EnergySensitive Have you had a conversation with that listener yet? For me, I can

User Profile: Emily619
Emily619 April 7th, 2018

@EnergySensitive

After 30 messages, a star icon should pop-up. The 30 messages must be from both parties, so about 15 messages per person

3 replies
User Profile: EnergySensitive
EnergySensitive OP April 7th, 2018

@Emily619

So basically the fact that you don't have 15 messages your screwed. I sent 2 desperate pleas that I needed to report a serious negative encounter I had with a listener. Never received a message back. So no review for that! How convenient! Did I mention she's part of the head group of 7 cups????

2 replies
User Profile: Ethan
Ethan April 7th, 2018

@EnergySensitive In regards to negative comments, written reviews arent the best place to post them.

Usually, negative feedback would be sent to community@7cups.com and they would review the issue. However, you say that the listener in question is, Im guessing you mean, an Admin? Im not sure where youd go from here.

User Profile: Emily619
Emily619 April 7th, 2018

@EnergySensitive

In addition to emailing the community, you can also flag their profile at their profile link on the website if it's an issue to do with their username, bio, or profile picture

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User Profile: Sylviamarie13
Sylviamarie13 April 7th, 2018

More people should rate us

1 reply
User Profile: Emily619
Emily619 April 7th, 2018

@GraceMarie13

You can encourage your members to leave a rating, review, or even a badge nomination on your profile after you complete a chat smiley

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