And if someone says..
"I am very angry right now, I feel like I want to punch a wall!"
Your response would be:
A. Woah, anger can be a scary thing
B. Ohh man, I am sorry
C. Anger is really hard, if you feel calm, would you like to tell us more about your story?
D. I've felt that mad before, sometimes you really do need to just punch that wall.