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Is 7 Cups of Tea safe and legit?

119 Answers
Last Updated: 07/19/2018 at 1:03am
1 Tip to Feel Better
United States
Moderated by

Collin McShirley, LMFT

Marriage & Family Therapist

I love helping people overcome challenges with food, depression, and anxiety. My work with clients is nonjudgement, supportive, and kind.

Top Rated Answers
April 8th, 2016 2:12am
From my personal experience, this is my favorite website. There are other sites that are similar, but this one has a great support group and information to help.
April 9th, 2016 4:59am
7 Cups is extremely safe. All of our listeners are trained to be kind and empathetic. And also, yes 7 Cups is safe. Our listeners will never ask for social media handles, or give out ours. All messages are kept between you and the listener, so there is no worries about that :)
April 9th, 2016 1:15pm
Absolutely. Seven cups is the most confidential and legitimate site there is. Also the anonymous part adds to much more liking.
April 10th, 2016 4:30pm
Most definitely! You can easily find a listener to suit your needs and just relax and talk, through it is NOT a replacement for actual therapy or psychologists,
April 13th, 2016 12:26am
7 Cups of Tea has rules, and warnings, concerning the sharing of your personal informations. It's safe, because whether you're a listener, or a guest, confidentiality and anonymity are two key words for the page.
April 16th, 2016 1:38pm
7cups is a completely safe area. Its a place where you can be completely yourself. The listeners are all amazing so you are able to feel listened to without being judged.
April 16th, 2016 6:16pm
Yes. This is a place where you can speak without being judged. This is a place where we are here to listen to you, care about you, and be there to support you. We've got your back. Are you feeling sad? We're here to listen if you want to talk. Family problems? Nope, we are STILL here, and we always will be. For safety and confidentuallity, (while the entire site is very safe) if you want to get entirely confidential, the best thing would be 1-1 chats. But 7Cups, yes, is safe and yes, legitimate. I hope you like it. :)
April 20th, 2016 5:26am
Of course it is .. There is the highest quality of security and confidentiality; your real identity is very protected and you can trust up on that .
April 20th, 2016 8:20pm
yes 7 cups of tea was specifically made to be safe
April 21st, 2016 2:55am
7 Cups is totally anonymous. Sharing of personal information is strongly discouraged and to become a professional listener, one must go through rigorous training.
April 21st, 2016 11:38am
yes always. its confidential. listeners are trained and will not share your conversation with anyone else unless you are at harm to yourself or others..
April 21st, 2016 4:11pm
Yes. All the listeners on this site have gone through an active listening training course, and know what they're doing and the best ways to help. And, if you do encounter an issue with someone, there are people you can contact to report them.
April 22nd, 2016 8:30pm
Yes! All listeners go through an 8 step process to become a good listener, so we can talk with anyone who needs to.
April 23rd, 2016 2:21am
Absolutely. 7 Cups of Tea recognizes anonymity so you can feel safe with whoever you speak with. I hope you find 7 Cups to be a great place to be.
April 24th, 2016 2:49pm
yes of course the purpose of this site is a safe and friendly environment that you can talk to unknown people and make sure they will remain secret
April 25th, 2016 10:50pm
7 Cups of Tea is designed around anonymity. You do not have to share any person information to the listener and the listener doesn't have to share their details with you. This means it is as confidential as possible.
June 13th, 2016 2:02pm
Yes, it's all perfectly safe and legit. All discussions are confidential and we'll never ask you for any personal information (name, address etc.).
October 25th, 2016 6:20am
Yes. Listeners are required to complete several steps through the online Active Listening Training Course which helps develop active listening skills. Active Listening is a set of communication skills that demonstrate empathy, compassion, understanding, and respect. Active Listening requires that the listener completely focus on absorbing, comprehending, and reflecting what the speaker is saying. Active Listening is a great technique to help people feel better when they are going through hard times, dealing with loss, struggling with health issues, or just need to vent. Because Active Listening directs all focus towards the speaker, it removes potential sources of stress, conflict and discomfort that can happen in a regular conversation. Additionally, every listener is reviewed and may be subject to a background check to ensure they are friendly, considerate, and competent. Anyone can see how well a listener is doing simply by looking at their review score, and by checking out the badges they've earned. Listeners do not give advice, but are trained to help others come to their own conclusions through active listening skills and resources such as mindfulness excerises (, self-help guides (, hotline numbers, and more. -- Every chat with a listener is completely confidential and anonymous. You are never required to reveal your name, location, or age (except to clarify whether you are above or under 18 in sign up purposes). If a chat is not going the way you want, you can tell the listener what you expect to get from the chat politley, or you can always end the chat and find a new listener that suits you better. -- Training and guides found on 7cups take medical research into account, as seen here: -- For more information about 7cups, look here:
February 13th, 2017 1:47am
It depends on your definition. I can't say wether the professionals are legitimate professionals in the areas in which they say that they are, but I do be,I eve it to be safe, and know that the volunteer listeners aren't paid, and only here to help.
April 4th, 2017 12:47am
Are we ever 100% safe - probably not. Morbid though, but a airplane could crash into my home right now and take me out. In general though my opinion is that 7Cups is generally safe. Avoid giving identifying information per site guidelines. Site has been around for years, apparently which is a good sign indicative of legitimacy. Look around the website - thousands have been helped. Give it a try and allow yourself to form your own conclusions.
May 8th, 2017 10:57pm
7 Cups of Tea is very safe. All of the information shared in the chats stays in the chats. They are private. As for being 'legit' yes it is. This is a real place where you get help from real people when you have real problems.
May 23rd, 2017 4:34am
Yes! However, please take care to remember not to share any of your personal information with anyone nor should you request it from any listeners or other members. This site and its members serve as a supportive and encouraging community to everyone in times of crisis and in everyday life. Listeners are real people who volunteer to act as support systems for whoever may need it, but they're still human. We are not licensed professionals, but we due undergo some training that we receive "badges" for completing.
July 24th, 2017 7:02pm
Yes, 7cups is completely safe and legit. We recommend, to make the experience extra safe, to not give any personal information to the listeners. For example, don't give your full name, email, snapchat, phone number, etc.
December 26th, 2017 5:08pm
We have the information that we can access and read through regarding safety and what 7 Cups is all about. If you want to look after yourself, it's advised that you take necessary measures every time you use the website or communicate with others. As 7 Cups, we deeply respect safety, confidentiality and are here to provide genuine support to any person seeking it.
February 9th, 2018 1:35pm
Yes! 7 cups is safe and legit. Listeners have to pass courses on active listening in order to be a listener, basically. Whilst we are listeners, we are encouraged to develop our skills by attending training. Apart from that, 7 cups is completely anonymous for you, meaning that you can take part as much as you like. It's completely, completely anonymous, confidential and safe!
April 10th, 2018 7:43pm
Yes, 7 cups of Tea is a safe and legit website with listeners that are required to keep everything about you confidential, and generally helps with your needs whether it be someone to talk to, or need help making an important decision, 7 cups is here.
April 16th, 2018 9:08pm
From my view point as a former member and, now, listener, i would say yes. Most people on 7 Cups are here to listen to whatever you have to say. We give you honest responses and care about you, as well as your safety and well being c:
May 29th, 2018 3:02pm
Yes! 100% You're not always going to click with a listener or a member right away, but just remember that we're all human and there's THOUSANDS of people on this chat that are willing to help you.
July 19th, 2018 1:03am
7Cups is a free, anonymous, 24/7 website where anyone can come to chat about almost all problems they are having. You're in a safe and judgement free zone to talk with your listener. Our community policy ensures what you talk about stays private. And everyone on here is legitimate. They all have to pass an active listening course with many more learning opportunities! They're all volunteers dedicating their time to make your day brighter. 7Cups is more than safe and legitimate. It is the place to come and talk about your problems.