7 Cups Therapy Terms of Service


YOU AGREE THAT BY USING THE THERAPIST PLATFORM YOU ARE AT LEAST 18 YEARS OF AGE AND YOU ARE LEGALLY ABLE TO ENTER INTO A CONTRACT.

This Agreement sets forth and contains the terms and conditions between you and 7 Cups of Tea. Checking the box on the Therapy Agreement page indicates that you “have read and agree to the 7 Cups of Tea therapy terms of service” and you are entering into this Agreement. You should, therefore, read this Agreement carefully. IF YOU DO NOT AGREE TO BE BOUND BY ANY TERM OF THIS AGREEMENT, DO NOT CHECK THE BOX INDICATING YOUR AGREEMENT TO THESE TERMS AND CONDITIONS AND DO NOT OTHERWISE CONTINUE WITH THE THERAPY REGISTRATION PROCESS.

7 Cups of Tea may modify this Agreement or any part hereof at any time in its absolute discretion. Therefore, Member is encouraged to check the terms of this Agreement frequently. Member agrees to be bound by such modified Agreement.

The Therapist Platform

The Therapist Platform allows Members to connect with a therapist and ask questions, ask to be listened to, or request advice and/or services directly from such therapist. 7 Cups of Tea, via the Therapist Platform, enables a Member to negotiate and communicate directly with the therapist and pay for the services purchased by the Member from 7 Cups.

As further described in this Agreement, 7 Cups serves as a “connector” for Member’s to access online therapists. 7 Cups makes no representation or warranty whatsoever as to (a) the accuracy or availability of the Therapist Platform or the Sites, (b) the willingness or ability of the therapist to listen, (c) the willingness or ability of any therapist to give advice, (d) whether the Member shall find an therapist’s services useful or satisfactory, (e) whether the Member shall find a therapist’s advice relevant, useful, accurate or satisfactory, (f) whether the support of the therapist will be helpful, (g) whether the advice of the therapist will be responsive or relevant to the Member’s question, or (h) whether the therapist’s advice will otherwise be suitable to the Member’s needs. 7 Cups does not verify the skills, degrees, qualifications, credentials or background of any therapists. It is strongly recommended that the Member independently verify the skills, degrees, qualifications, credentials and background of each therapist from whom he or she receives or contemplates to receive advice or services.

IF A MEMBER CHOOSES TO INTERACT ON OR THROUGH THE THERAPIST PLATFORM WITH ANY MEDICAL PROFESSIONAL, MENTAL HEALTH PROFESSIONAL, PHYSICIAN, ATTORNEY OR OTHER LISTENER IN A FIELD REQUIRING LICENSURE AND/OR CERTIFICATION, THE MEMBER RELATIONSHIP (AS WITH ALL OTHER LISTENERS) IS STRICTLY WITH THE THERAPIST. 7 CUPS OF TEA IS NOT INVOLVED IN ANY WAY WITH THE SUBSTANCE OF THAT RELATIONSHIP OR THE ADVICE OR INFORMATION GIVEN THEREIN, AND 7 CUPS OF TEA DOES NOT VALIDATE THE INFORMATION OR ADVICE PROVIDED TO YOU BY SUCH THERAPIST.

THE ADVICE OR INFORMATION PROVIDED BY MEDICAL PROFESSIONALS, MENTAL HEALTH PROFESSIONALS AND PHYSICIANS IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND CANNOT BE CONSIDERED A SUBSTITUTE FOR A FACE-TO-FACE PHYSICAL EXAMINATION OF THE MEMBER BY A DOCTOR OR OTHER HEALTH PROFESSIONAL.

THE ADVICE OR INFORMATION PROVIDED BY ATTORNEYS AND OTHER LISTENERS IN FIELDS REQUIRING LICENSURE AND/OR CERTIFICATION IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND CANNOT BE CONSIDERED A SUBSTITUTE FOR AN IN-PERSON MEETING.

7 CUPS OF TEA DOES NOT REVIEW, ENDORSE, RECOMMEND, VERIFY OR EVALUATE, OR OTHERWISE PROVIDE ANY WARRANTY OR GUARANTEE WITH RESPECT TO, ANY MENTAL HEALTH PROFESSIONAL, MEDICAL PROFESSIONAL, PHYSICIAN, ATTORNEY OR OTHER PROFESSIONAL OR LISTENER ON THE SITE. MEMBER UNDERSTANDS THAT IT IS HIS OR HER RESPONSIBILITY TO CHECK THE CERTIFICATION AND/OR LICENSING OF THE MEDICAL PROFESSIONAL, MENTAL HEALTH PROFESSIONAL, PHYSICIAN, ATTORNEY OR OTHER PROFESSIONAL WITH THE APPLICABLE STATE LICENSING BOARD OR AUTHORITIES IN THE THERAPIST’S STATE OR COUNTRY.

Member understands and agrees that, although a mental health professional may have been accessed through Therapist Platform, 7 Cups cannot predict or assess the competence of, or appropriateness for Member’s needs, of the professional or other Listener. Member also acknowledges and agrees that Member takes full responsibility for the decision to access a mental health professional. 7 Cups of Tea is strictly limited to providing access to such professionals for Member’s consideration.

Member hereby releases and agrees to hold harmless 7 Cups of Tea and its affiliated companies and the directors, officers, employees, agents, successors, advisors, consultants and assigns of any of the foregoing from any and all causes of action and claims of any nature resulting from any act, omission, opinion, response, advice, suggestion, information and/or service of any mental health professional through the Therapy Platform.

IF YOU ARE THINKING ABOUT SUICIDE, IF YOU FEEL THAT YOU MAY BE A DANGER TO YOURSELF OR TO OTHERS OR IF YOU OTHERWISE HAVE ANY MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL 911 (OR THE RELEVANT EMERGENCY NUMBER IN YOUR COUNTRY) AND NOTIFY THE POLICE OR EMERGENCY MEDICAL SERVICES.

Additional Disclaimers

IN THE EVENT OF A DISPUTE REGARDING ANY TRANSACTION CONDUCTED VIA THE THERAPIST PLATFORM OR A SITE, THE MEMBER HEREBY RELIEVES 7 CUPS OF TEA, ITS AFFILIATES, THEIR RESPECTIVE OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS AND AGENTS FROM ALL MANNER OF ACTIONS, CLAIMS OR DEMANDS AND FROM ANY AND ALL LOSSES (DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL), DAMAGES, COSTS OR EXPENSES, INCLUDING, WITHOUT LIMITATION, COURT COSTS AND ATTORNEYS’ FEES, WHICH MEMBER MAY HAVE AGAINST ONE OR MORE OF THE ABOVE.

Limitation of Liability

MEMBER EXPRESSLY UNDERSTANDS AND AGREES THAT 7 CUPS OF TEA, ITS AFFILIATES, AND ANY OF THE FOREGOING’S OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS AND AGENTS SHALL NOT BE LIABLE TO ANY MEMBER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF BUSINESS, REVENUE, PROFITS, USE, DATA OR OTHER ECONOMIC ADVANTAGE). MEMBER FURTHER EXPRESSLY UNDERSTANDS AND AGREES THAT: (A) 7 CUPS OF TEA, ITS AFFILIATES AND THE FOREGOING’S OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, SUB-CONTRACTORS AND AGENTS’ AGGREGATE LIABILITY FOR DAMAGES ARISING WITH RESPECT TO THIS AGREEMENT AND ANY AND ALL USE OF THE SITES WILL NOT EXCEED THE TOTAL AMOUNT OF MONEY PAID BY MEMBER TO LISTENERS THROUGH THE APPLICABLE SITE IN THE ONE MONTH PERIOD PRIOR TO THE DATE THE CLAIM AROSE; AND (B) 7 CUPS OF TEA DISCLAIMS ANY LIABILITY WITH RESPECT TO ANY CLAIM, SUIT OR ACTION BROUGHT BY AN LISTENER IN CONNECTION WITH PAYMENT FOR SERVICES BY THE MEMBER AND MEMBER AGREES TO INDEMNIFY, DEFEND AND HOLD 7 CUPS OF TEA HARMLESS IN CONNECTION WITH ANY SUCH CLAIM. THE FOREGOING LIMITATIONS AND EXCLUSIONS WILL APPLY REGARDLESS OF WHETHER THE CAUSE OF ACTION ARISES IN CONTRACT, IN TORT OR OTHERWISE AND NOTWITHSTANDING THE FAILURE OF THE ESSENTIAL PURPOSE OF ANY REMEDY OR NEGLIGENCE.

IN THE EVENT THAT APPLICABLE LAW DOES NOT ALLOW THE LIMITATION OF LIABILITY AS SET FORTH ABOVE, THE LIMITATION WILL BE DEEMED MODIFIED SOLELY TO THE EXTENT NECESSARY TO COMPLY WITH APPLICABLE LAW. THIS SECTION (LIMITATION OF LIABILITY) SHALL SURVIVE TERMINATION OR EXPIRATION OF THIS AGREEMENT.

Member Affirmation, Conduct and Use

By submitting the Member registration form, you, the Member, represent, warrant and agree to the following:

All interactions between you and a therapist will be billed through the Therapist Platform. You agree to abide by the pricing terms, which includes payment of $150/month, and is automatically renewed on a monthly basis until subscription is cancelled. It is solely the Member’s responsibility to cancel, which can be done at any time within account settings.

We do not accept subscription cancellations via email.

Cancelling your subscription depends on your payment method. Here are the three ways to cancel:

Therapists are not available on demand.Your private chat with your therapist is available anytime for you. Therapists will reply to you at least once or twice per day, Monday through Friday. This is not an instant message format.

You can switch therapists in your account settings one time. To do so, simply:

  1. Login to the account you purchased in
  2. Click your profile image at the top right
  3. Select “Settings”
  4. Click “Manage Subscriptions”
  5. Select “Switch Therapist”

We do not offer refunds. If you cancel your online therapy service within the trial period, then you will not be charged at all. It is a 100% free trial. However, if you do not cancel within the trial period, your account will be charged. Once the trial is up, you will have purchased one month of services. You can use it as little or as much as you like, but you pay for the month regardless of how much you choose to take advantage of it.

It is the Member’s responsibility to note the date and time that the trial will expire, and to cancel prior to your payment being processed. Only one free trial is available per user. If a Member has previously used their free trial, their payment will be processed immediately upon sign up. Payments may be subject to currency exchange rates.

Member agrees to not contact 7 Cups therapists outside of the 7 Cups Therapist Platform.

User Name and Password

When you, the Member, create and open an account with 7 Cups of Tea, you will be asked to provide a user name and password. You are entirely responsible for maintaining the confidentiality of your password and user name and any other security information related to your account. You will be fully responsible for all activities that occur under your account, user name and/or password. You may not use the account, username or password of someone else at any time. You will immediately notify 7 Cups of Tea of any unauthorized use of Member’s password, user name, e-mail, or any other breach of security. 7 Cups of Tea encourages Member to change their password at least once a month. 7 Cups of Tea will not be liable for any loss that you incur as a result of someone else using your account or your password, either with or without your knowledge. 7 Cups of Tea will hold you liable and responsible for any losses incurred by 7 Cups of Tea due to someone else’s use of your account or password.

Links

The Sites may contain links or other content related to web sites, products and/or services offered by third parties. 7 Cups of Tea has no control over any such links, content, web sites, products or services or any information provided or transmitted via such links, web sites, products or services, or otherwise provided by any such third party. The Member acknowledges and agrees that 7 Cups of Tea is not responsible for the availability of such third party links, content, web sites, products or services and will not be responsible or liable for any content, advertising, products or other materials contained therein or the business practices or privacy practices related thereto. The Member warrants and agrees that 7 Cups of Tea will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such link, web site, content, product and/or service. 7 Cups of Tea encourages the Member to, at a minimum, be aware when he or she leaves a Site and to review the privacy practices related to third party sites.

Research

7 Cups conducts research on our global platform. This research looks at how different activities on 7 Cups (individual chatting, group chatting, growth path exercises etc.) impact wellness test scores and scores on other measures provided. Additionally, researchers from universities also conduct research on 7 Cups. For example, there have been studies conducted on 7 Cups that look at how listeners establish a connection or therapeutic alliance with guests or members. Other studies have looked at how 7 Cups helps people struggling with schizophrenia or perinatal depression. All data is anonymized (or anonymous). All research done by university researchers is approved by their institutional review board and 7 Cups. Research and outcomes are key to helping people make real change and progress in their lives.

Modifications and Termination of Services

7 Cups of Tea reserves the right to modify or discontinue, temporarily or permanently, any service in or on the Sites, with or without notice to Member. Member agrees that 7 Cups of Tea shall not be liable to Member or to any third party for any modification or discontinuance of any service offered by 7 Cups of Tea, or for any losses or damages that may result to Member or any third party from such discontinuation or interruption of service.

7 Cups of Tea’s services depend on various factors such as software, hardware and communications networks of 7 Cups of Tea, its contractors and suppliers. 7 Cups of Tea does not guarantee that 7 Cups of Tea’s service will be uninterrupted or that it will be timely, secure or error-free.

7 Cups of Tea, in its sole discretion and for any reason, may terminate Member’s participation in the services and refuse any and all current or future use by Member of the Sites.

Legal Requirement to Disclose

7 CUPS OF TEA MAY DISCLOSE YOUR INFORMATION INCLUDING PERSONAL INFORMATION IF 7 CUPS OF TEA REASONABLY BELIEVES THAT DISCLOSURE: (I) IS NECESSARY IN ORDER TO COMPLY WITH A LEGAL PROCESS (SUCH AS A COURT ORDER, SUBPOENA, SEARCH WARRANT, ETC.) OR OTHER LEGAL REQUIREMENT OF ANY GOVERNMENTAL AUTHORITY, (II) WOULD POTENTIALLY MITIGATE OUR LIABILITY IN AN ACTUAL OR POTENTIAL LAWSUIT, OR (III) IS OTHERWISE NECESSARY OR APPROPRIATE TO PROTECT OUR RIGHTS OR PROPERTY, OR THE RIGHTS OR PROPERTY OF ANY PERSON OR ENTITY.

Notice

7 Cups of Tea may provide notices or other communications to you regarding changes to this Agreement and/or changes to any aspect of the Therapist Platform or Sites, by email to the email address that we have on record, by regular mail or by posting on the Site and/or the Therapist Platform. The date of receipt shall be deemed the date on which such notice is given. Notices sent to 7 Cups of Tea must be delivered via email to: legal@7cups.com.

Miscellaneous

Nothing in this Agreement shall be construed as making either party the partner, joint venturer, agent, legal representative, employer or employee of the other. Neither party shall have, or hold itself out to any third party as having, any authority to make any statements, representations or commitments of any kind, or to take any action that shall be binding on the other, except as provided for herein or authorized in writing by the party to be bound. This Agreement shall be interpreted only in accordance with the laws of the State of Virginia (excluding any rules governing choice of laws), and any legal proceeding arising out this Agreement will occur exclusively in the courts located in Norfolk, Virginia. This Agreement will be binding and will inure to the benefit of the legal representatives, successors and assigns of the parties hereto. This Agreement (and the policies referenced herein and incorporated by reference) constitutes the entire agreement between 7 Cups of Tea and Member with respect to the subject matter hereof, and Member has not relied upon any promises or representations by 7 Cups of Tea with respect to the subject matter except as set forth herein. Persons and entities who live in a territory that is prohibited by law, regulation, treaty or administrative act from entering into trade relations with the United States are not permitted to use or access the Listener Platform or the Sites.

No amendment to this Agreement will be effective unless made in writing. The paragraph headings herein are solely for the sake of convenience and will not be applied in the interpretation hereof. If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, unenforceable, or otherwise contrary to law, the remaining provisions of this Agreement will remain in full force and effect.

7 Cups of Tea, Co. is a DE based corporation.