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Hosting Heros 🌟
by Lou73
Last post
3 hours ago
...See more I hope everyone is having a lovely relaxing Sunday and preparing for the week ahead. It is time for us to take a look at our very first Hosting Hero!  To announce our very first Hero Host, it seems perfectly fitting that we begin with highlighting and recognising one of our most dedicated facilitators who has offered their time, patience and kindness since Nov 2022 with an amazing log of 290 sessions!   It came as no surprise to me that CalmRosebud received many nominations in our first week of launching our new Hero Hosts. Many Sharing Circle Members, Listeners and hosts look up to you and appreciate all that you do. During your sessions, you are always seen giving your time and compassion to support members and ensure the smooth running of the room. You are always welcoming and friendly and provide everyone with a fair opportunity to join the queue and let their voice be heard. You have always pushed yourself to be the best host you can be and your latest post examining the therapeutic benefits of group support and Sharing Circles has been deeply insightful.   Above all, Rose lets her brilliant sense of humour and amazing personality shine through week in, week out and always stays down to Earth. Her passion and enthusiasm for Sharing Circles continues to burn bright. Thank you for being awesome!   So without further ado, please join me in congratulating @CalmRosebud for being our first Hosting Shero!  And the amazing graphic was made by our Hosting Shero herself @CalmRosebud! ------------------------- To nominate our next Hosting Hero, fill out this form  [https://docs.google.com/forms/d/e/1FAIpQLSd9XkpdLoA5azGd28ydtzPx8jE9hFXWIUnRbswPx1Puwuli5A/viewform] ------------------------- @Artalistens @AutisticYouth @CalmRosebud @ChillingRain @DRHerrington @Elle5319 @Erza10 @fruityPond7887 @innateJoy9602 @Heartsrosesandpaws @InsightfulPhoenix @kindhug676 @naturalFlamingo1448 @Parkey64 @SerenityLight @Takitoteka @thoughtfulgrapes1163 @understandingCity4795 @VictoriaLove @WishUponAStar968 @ASilentObserver @Heather225 @Aimhigher93 @aquaPark4588 @ArborealGuitarist @AutisticYouth @Boredoms @CalmRosebud @CandyBubblegumSprinkles @CheerySandi @communicativePond1728 @considerateCup2245 @CorError @cyanPlatypus6370 @DiagonalDragon @Disneywoman @ducknoodles @energeticEyes9189 @floatingLeaf4973@generousBalsam2229 @Georginahowe @glitterOceon5234 @globalBraid3744 @Gr8ful1974 @GumballMachine @happymango327 @HarryAlbusSeverusBlack28 @honestSky5854 @humorousPine3175 @iampapaya @InsightfulPhoenix @Jaay80 @jason7127 @justmiles @Lilacrose398 @Lolowise475 @LonelyClair@MahakaalkaBeta @Merliah001 @Michael205 @Moi2016 @musicmagik @nathano333 @neonBlueberry1843 @okeyyyy @PatienceImpatiens @PeachPuppy @peachStrings341 @Phantom8301 @RainyDays2020 @recliningfate @reservedCat4588 @RikTeson @RossyGlossy @sadrobot101 @SakuraCherriBlossom37 @sallymae3459 @scarredbeauty @ScorpioVenus @slixy @snowBunny1407 @Starreflectedseas @Talisman210 @TheSunIsUpTheSkyIsBlue @thoughtfulGrapes1163 @toughGrapefruit5901 @WiltedBlossom93 @WonderlandAlice00 @wysl444
Pop-up discussions are back!
by ASilentObserver
Last post
23 hours ago
...See more Hello and welcome to the revival of pop-up discussions In 2020, we received a suggestion from a teen member to revive pop-up discussions [https://www.7cups.com/forum/groupmod/PopUpGroupDiscussions_2110/Popupdiscussionsareback_226825/] and @Hope worked a lot on this front to bring it back. It was loved by everyone who hosted or attended these discussions. Thank you Hope for all your foundational work and for empowering us.  Now we are in 2024, and we introducing Pop-up Discussions 3.0 with some new changes to make it more inclusive, accessible, and more sessions to participate in. I invite you all to host or participate in these sessions. Let’s get started!  What is a pop-up discussion? It is a short discussion on lighthearted topics. It lasts 15 -45 minutes each. The primary goal is to have more focused opportunities to discuss and share in an inclusive space for everyone to come together and participate.  Why should you host pop-ups? They are super fun and convenient. You can host one without any planning and you can do anytime and as many as you like to based on your availability. Do you have 15 minutes? Feel free to start one.  It can be a good way to get to know other members in the group chats and encourage/ empower others to open up and share their thoughts.  Also, do you know? There is a special “Pop-up Ninja” badge. You can earn it by hosting 3 discussions in a week.  Who can host one?  Both Listeners and Members.  How can you host one? You can choose a script from the following available scripts and host the discussion in the appropriate room * Member Side Scripts [https://docs.google.com/document/d/1jRiJQIqfXYtw8biZ13_6VNepYS09hxMCtg8yWEqz8Ro/edit#] * Listener Scripts [https://docs.google.com/document/d/1hL9B9-hZJGvn8agsQzLq1vkUtH1x5ndmZo3c1oIBOcM/edit] Where can you host?  Adult * Group Chat for member pop-up discussion - Special events,  Positivity Corner * Group Chat for listener pop-up discussion - Listener Community Chat Teen * Group Chat for Member pop-up discussion - Teen Community Room, Special events  * Group Chat for Listener pop-up discussion - Teen Hangout, Teen Listeners Please note:  * Special events, Positivity Corner, and Teen Hangout are pop-up group chats that need to be opened by someone who has the special privilege to open/ close group chats.  * They are known as Doorkeepers. You can find one in the listener support chats or contact a moderator/ community moderator on shift.  Helpful tips to keep in mind:  * Ensure to set a discussion banner with “your name” and must have “Pop-up” in the banner. If you are unable to set a banner, you can take the help of anyone including community moderators to set a discussion banner for you * When you require assistance such as a room opening or setting up a banner, please reach out to the community moderator on duty with a kind and polite message. Please understand that they may be managing multiple rooms simultaneously. Allow them a few moments to acknowledge and respond to your request. * All pop-up discussions can be 15, 30, or 45 minutes based on your availability to host one.  * Fill out this short form to log the discussion you hosted. Bookmark the form  [https://docs.google.com/forms/d/e/1FAIpQLSdsQPBHJOkVsFXaElmOiXA-WY7H3cabI9rfXgtcVMkh5VNF8w/viewform] * Ensure to welcome all participants and repeat questions when a few more people join in. So all can participate.  * Do not rush into asking all questions. Host it at a comfortable pace where all participants can share.  * Use active listening skills to empathize, reflect, and validate with the participants. If you host pop-up discussions, please fill out this form so you can get a badge and cheers (if eligible) - Open the Form!  [https://docs.google.com/forms/d/e/1FAIpQLSdsQPBHJOkVsFXaElmOiXA-WY7H3cabI9rfXgtcVMkh5VNF8w/viewform] Let’s get started and have some good fun together!  @Heather225 @Suryansh @EmmaE @Hopedreamlove @amy
Introducing: Group Support Champions 💪🙌✨
by ASilentObserver
Last post
Thursday
...See more Hello everyone, If you’ve spent time in the group chats, you’re bound to see our Group Support leaders doing great work (both listener and member group chats) – the RS keeping things organized, the mods overseeing chats and answering questions, and everyone else jumping in to support and guide our community. But sometimes, amidst the daily hustle, these efforts might go unnoticed. We’ve done some thinking and come up with an initiative to celebrate our group leaders entitled Group Support Champions!  This initiative will consist of two parts: Part 1: A Spotlight on Appreciation We're proposing a dedicated thread in the Group Support Community where we can all share quick shout-outs for leaders who go above and beyond. Did an RS answer your question with exceptional detail? Did a Mod handle a tricky situation with grace? Give them a shout-out in the thread and tag them for well-deserved recognition.   Here's how it works: * Spot a leader doing something awesome? Head over to the Group Support Champions thread. * Give them a shout-out! Tag them in your post and share what they did well. * Everyone else, join in! Like and comment on the post to show your appreciation. This simple act can go a long way in making our group support leaders feel seen and recognized for the hard work and efforts they put in to keep chats safe and supportive. Part 2: Highlight Individual Achievements Let's not stop there! We can also use the Group Support Champions thread to celebrate individual accomplishments and nominations. To streamline this, here is a short form that you can share [https://docs.google.com/forms/d/e/1FAIpQLSdICoK8JuDYDxJ26Pe4G022Wrw1pUZtbdP2CXLRBP5b684-3A/viewform]: * Personal milestones (crushing a goal, mastering a skill, etc.) * Individual achievements (going the extra mile, supporting someone and they felt better, etc.) * Teamwork & collaboration (shout-outs to fellow leaders!) * Nominations (recognize someone who deserves special recognition Who can be appreciated?  Anyone! From a group leader like Peer Support, Listener chatroom supporter, room supporter, chatroom mentor, moderator, chat supporter, discussion leader or hosts, or a member/listener who supported or helped to make you or anyone feel better.  How often can we post?  As often as you notice good work, you can post it. Please ensure to keep it genuine and heartfelt appreciation based on your experiences. We believe this two-pronged approach will have a positive impact on our group chats and community and help build a culture of appreciation and recognition for our group support leaders. Your contributions will help strengthen this initiative and keep it going for a long time to come. Get started and spread some love for our group support champions!  @suryansh, @emmae @hopedreamlove @jenna @amy @lou73
Hosting Heros 🌟
by Lou73
Last post
3 hours ago
...See more I hope everyone is having a lovely relaxing Sunday and preparing for the week ahead. It is time for us to take a look at our very first Hosting Hero!  To announce our very first Hero Host, it seems perfectly fitting that we begin with highlighting and recognising one of our most dedicated facilitators who has offered their time, patience and kindness since Nov 2022 with an amazing log of 290 sessions!   It came as no surprise to me that CalmRosebud received many nominations in our first week of launching our new Hero Hosts. Many Sharing Circle Members, Listeners and hosts look up to you and appreciate all that you do. During your sessions, you are always seen giving your time and compassion to support members and ensure the smooth running of the room. You are always welcoming and friendly and provide everyone with a fair opportunity to join the queue and let their voice be heard. You have always pushed yourself to be the best host you can be and your latest post examining the therapeutic benefits of group support and Sharing Circles has been deeply insightful.   Above all, Rose lets her brilliant sense of humour and amazing personality shine through week in, week out and always stays down to Earth. Her passion and enthusiasm for Sharing Circles continues to burn bright. Thank you for being awesome!   So without further ado, please join me in congratulating @CalmRosebud for being our first Hosting Shero!  And the amazing graphic was made by our Hosting Shero herself @CalmRosebud! ------------------------- To nominate our next Hosting Hero, fill out this form  [https://docs.google.com/forms/d/e/1FAIpQLSd9XkpdLoA5azGd28ydtzPx8jE9hFXWIUnRbswPx1Puwuli5A/viewform] ------------------------- @Artalistens @AutisticYouth @CalmRosebud @ChillingRain @DRHerrington @Elle5319 @Erza10 @fruityPond7887 @innateJoy9602 @Heartsrosesandpaws @InsightfulPhoenix @kindhug676 @naturalFlamingo1448 @Parkey64 @SerenityLight @Takitoteka @thoughtfulgrapes1163 @understandingCity4795 @VictoriaLove @WishUponAStar968 @ASilentObserver @Heather225 @Aimhigher93 @aquaPark4588 @ArborealGuitarist @AutisticYouth @Boredoms @CalmRosebud @CandyBubblegumSprinkles @CheerySandi @communicativePond1728 @considerateCup2245 @CorError @cyanPlatypus6370 @DiagonalDragon @Disneywoman @ducknoodles @energeticEyes9189 @floatingLeaf4973@generousBalsam2229 @Georginahowe @glitterOceon5234 @globalBraid3744 @Gr8ful1974 @GumballMachine @happymango327 @HarryAlbusSeverusBlack28 @honestSky5854 @humorousPine3175 @iampapaya @InsightfulPhoenix @Jaay80 @jason7127 @justmiles @Lilacrose398 @Lolowise475 @LonelyClair@MahakaalkaBeta @Merliah001 @Michael205 @Moi2016 @musicmagik @nathano333 @neonBlueberry1843 @okeyyyy @PatienceImpatiens @PeachPuppy @peachStrings341 @Phantom8301 @RainyDays2020 @recliningfate @reservedCat4588 @RikTeson @RossyGlossy @sadrobot101 @SakuraCherriBlossom37 @sallymae3459 @scarredbeauty @ScorpioVenus @slixy @snowBunny1407 @Starreflectedseas @Talisman210 @TheSunIsUpTheSkyIsBlue @thoughtfulGrapes1163 @toughGrapefruit5901 @WiltedBlossom93 @WonderlandAlice00 @wysl444
Room Supporter Help Center
by ASilentObserver
Last post
22 hours ago
...See more Get Started Room Supporting on 7Cups Need to know info for new room supporters as well as a refresher for existing room supporters. Duties and Expectations As a room supporter, one should have high warmth and high expectations [https://www.7cups.com/about/culture.php]. The aim of the room supporter is to foster and guide supportive and compassionate chats among the members and listeners in the chat rooms. As a room supporter, it is important you proactively engage and participate in these chats to build your face as a friendly face and a helping hand in the chat rooms. So, everyone feels welcomed and supported. As a room supporter, your essential checklist: * Welcome, everyone who joins the chatroom and makes them feel welcomed, included, and comfortable. * Foster healthy, compassionate, and supportive conversations. * Share resources and support chat room moderators to enforce chatroom and community guidelines in the room. You will be successful in this role if you: * Join your focused support rooms often and consistently to build yourself as a reliable group support leader. * Welcome every entrant with warmth and compassion to make them feel included in the group * Show compassion, respect, warmth, support, and care to everyone in the chatroom. * Foster good conversations by asking helpful and thoughtful questions. Acknowledging and validating one’s experiences and emotions. * Maintain a level of professionalism and a reminder to all to follow the chatroom guidelines. * Familiar with the chatroom guidelines and support the chatroom moderators to enforce them whenever needed. * Be observant to see who all is participating and who needed a bit more encouragement to participate and work to adjust the environment as per the needs. First-week essential checklist There are several things you can do immediately to give your assigned chatroom a leg up. Try taking a week and doing everything in the list below to help your community's odds for success. * Join & Introduce yourself Jumping into your focused chat room as a group support leader (Room Supporter) is intimidating. It's up to you to create a welcoming environment. So start with introducing yourself to the members in the chatroom and try to greet & welcome and do a quick check-in with at least 10 members this week. If you are struggling for participation, inviting members from other chat rooms can help. * Always remember, room supporter is more about supporting everyone. Let’s try to do our best to listen to everyone and give them space to talk about their thoughts and emotions. If anyone is not engaging, focus on them and encourage and invite them to make them feel included. You have this amazing gift of listening to acknowledge and validate someone. Use it often! * Demo compassion, acceptance, validation, always! Your attitude and how you participate and support will matter in setting the tone of the chatroom. At times, you will feel like some are not really happy with what you are doing but some would always feel encouraged, inspired, and motivated to try and go for things they didn't do in the first place. Just because of your efforts to demonstrate compassion, acceptance, and validation to everyone. * Join the conversation If you see an interesting discussion in another chat room, visit and participate there and share about your chat room as well. Make sure to let them know when they can join your chat room. * Keep going! Keep your chatroom active by growing your chatroom and supporting throughout the month along with your fellow room supporter and chat room moderator team. If you've already done all of the above, you're off to a great start. Building a supportive and healthy chatroom with great group dynamics takes time and dedication. It almost never happens overnight. Don't be discouraged by slow momentum - slow and steady is the healthy path to growth for anything and everything. Fostering healthy conversation in the room The art of holding a healthy conversation can make you an influencer of your chat room. Here are a few simple tips that you could find helpful to have a dazzling conversation with the members and make them feel encouraged to come back and interact with you. * Set a purpose for your conversation. Any good conversation has an intention. Without a clear intention, it is like driving without a map. * Be gentle and compassionate as a friend. We make our first impression in the first few seconds of interacting with them. As it is text-based communication in the chatroom where they can’t hear your tone or see your gestures and body language, you need to reflect your friendliness approach in your words. * Use Conversation Openers. The hardest part of any interaction is its opener. But you don’t have to worry about it. You can start with a simple icebreaker and then start the conversation with a question or a statement about the topic you are going to discuss. * Keep the spark going. Once the conversation starts, you want to keep it going. And for that recognize who all are proactively participating and validate their thoughts, share your perspectives and invite every new entrant or a lurking participant to share their views. * Encourage them to share stories and listen. Listening is the key to fostering healthy conversations. Encourage the members to share more on their stories and listen to them. * Conclude the conversation on a positive note. Every conversation has an end due to time limitations. But, conclude the chat on a positive note so the members look forward to participating in similar conversations in the future as well. * And, have a bit of humor. A bit of humor is good for healthy conversation as it makes the chat more enjoyable and engaging for everyone. And, please remember you are interesting! You have lots of great things to say and share. Bring your best self to a conversation and your members will find it captivating. Welcoming new members To grow your chatroom, new members are the key. Here new members are not those who joined just a few days ago but also those who are around for a while but joining the chatroom for the first time or after a long time. Whenever there is a new member in the chatroom, greet and welcome them. Share a resource that they may find helpful, like, Members Welcome Pack, <------ Clickable) [https://docs.google.com/document/d/1CL9Yu_6zixlapOjdrhCgKLy9JN5wY3HWdrGH7PIO2WI/edit#]and encourage them to share their views, thoughts, stories with the rest of the participants. How they feel the first time will decide if they will return to the chatroom in the future too. General Chat Rooms Info (Clickable texts) appears to be an empty link with target https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/ [https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/] Badges Required to Unlock Support Rooms! [https://www.7cups.com/forum/GroupSupport_168/CommunityManagersOffice_2008/BadgesRequiredtoUnlockSupportRooms_213011/] appears to be an empty link with target https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/ [https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/]Frequently Asked Questions - For Members [https://www.7cups.com/forum/GroupSupport_168/CommunityManagersOffice_2008/FrequentlyAskedQuestionsGroupSupport_215692/] appears to be an empty link with target https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/ [https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/] Warm Welcome Everyone! #ByeByeClique #Challenge [https://www.7cups.com/forum/GroupSupport_168/CommunityManagersOffice_2008/WarmWelcomeEveryoneByeByeCliqueChallenge_238987/] appears to be an empty link with target https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/ [https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/]Guidelines on Role Playing in the 7Cups Community! [https://www.7cups.com/forum/GroupSupport_168/CommunityManagersOffice_2008/GuidelinesonRolePlayinginthe7CupsCommunity_242497/] appears to be an empty link with target https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/ [https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/] 2020's 7 Cups Behavior Reporting Process & Tracking- Updated Version [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/BehavioralRatingSystem_2108/2020s7CupsBehaviorReportingProcessTrackingUpdatedVersion_226446/] appears to be an empty link with target https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/ [https://www.7cups.com/forum/ListenerProjectsampTeams_148/GroupModZone_196/GroupModRoleDutiesandExpectations_17917/]Filing Behavioral Report Forms: All the information you might need [https://www.7cups.com/forum/SiteUpdatesInformationFortheCommunity_100/HsHangout_1970/FilingBehavioralReportFormsAlltheinformationyoumightneed_242537/] Share the chatroom scenario form [https://docs.google.com/forms/d/e/1FAIpQLSc4_l_OEQ9E32X0w2ODMIMzoJ__tNxUnqHZFpNf9krhs5Ab3Q/viewform]
Pop-up discussions are back!
by ASilentObserver
Last post
23 hours ago
...See more Hello and welcome to the revival of pop-up discussions In 2020, we received a suggestion from a teen member to revive pop-up discussions [https://www.7cups.com/forum/groupmod/PopUpGroupDiscussions_2110/Popupdiscussionsareback_226825/] and @Hope worked a lot on this front to bring it back. It was loved by everyone who hosted or attended these discussions. Thank you Hope for all your foundational work and for empowering us.  Now we are in 2024, and we introducing Pop-up Discussions 3.0 with some new changes to make it more inclusive, accessible, and more sessions to participate in. I invite you all to host or participate in these sessions. Let’s get started!  What is a pop-up discussion? It is a short discussion on lighthearted topics. It lasts 15 -45 minutes each. The primary goal is to have more focused opportunities to discuss and share in an inclusive space for everyone to come together and participate.  Why should you host pop-ups? They are super fun and convenient. You can host one without any planning and you can do anytime and as many as you like to based on your availability. Do you have 15 minutes? Feel free to start one.  It can be a good way to get to know other members in the group chats and encourage/ empower others to open up and share their thoughts.  Also, do you know? There is a special “Pop-up Ninja” badge. You can earn it by hosting 3 discussions in a week.  Who can host one?  Both Listeners and Members.  How can you host one? You can choose a script from the following available scripts and host the discussion in the appropriate room * Member Side Scripts [https://docs.google.com/document/d/1jRiJQIqfXYtw8biZ13_6VNepYS09hxMCtg8yWEqz8Ro/edit#] * Listener Scripts [https://docs.google.com/document/d/1hL9B9-hZJGvn8agsQzLq1vkUtH1x5ndmZo3c1oIBOcM/edit] Where can you host?  Adult * Group Chat for member pop-up discussion - Special events,  Positivity Corner * Group Chat for listener pop-up discussion - Listener Community Chat Teen * Group Chat for Member pop-up discussion - Teen Community Room, Special events  * Group Chat for Listener pop-up discussion - Teen Hangout, Teen Listeners Please note:  * Special events, Positivity Corner, and Teen Hangout are pop-up group chats that need to be opened by someone who has the special privilege to open/ close group chats.  * They are known as Doorkeepers. You can find one in the listener support chats or contact a moderator/ community moderator on shift.  Helpful tips to keep in mind:  * Ensure to set a discussion banner with “your name” and must have “Pop-up” in the banner. If you are unable to set a banner, you can take the help of anyone including community moderators to set a discussion banner for you * When you require assistance such as a room opening or setting up a banner, please reach out to the community moderator on duty with a kind and polite message. Please understand that they may be managing multiple rooms simultaneously. Allow them a few moments to acknowledge and respond to your request. * All pop-up discussions can be 15, 30, or 45 minutes based on your availability to host one.  * Fill out this short form to log the discussion you hosted. Bookmark the form  [https://docs.google.com/forms/d/e/1FAIpQLSdsQPBHJOkVsFXaElmOiXA-WY7H3cabI9rfXgtcVMkh5VNF8w/viewform] * Ensure to welcome all participants and repeat questions when a few more people join in. So all can participate.  * Do not rush into asking all questions. Host it at a comfortable pace where all participants can share.  * Use active listening skills to empathize, reflect, and validate with the participants. If you host pop-up discussions, please fill out this form so you can get a badge and cheers (if eligible) - Open the Form!  [https://docs.google.com/forms/d/e/1FAIpQLSdsQPBHJOkVsFXaElmOiXA-WY7H3cabI9rfXgtcVMkh5VNF8w/viewform] Let’s get started and have some good fun together!  @Heather225 @Suryansh @EmmaE @Hopedreamlove @amy
Introducing: Group Support Champions 💪🙌✨
by ASilentObserver
Last post
Thursday
...See more Hello everyone, If you’ve spent time in the group chats, you’re bound to see our Group Support leaders doing great work (both listener and member group chats) – the RS keeping things organized, the mods overseeing chats and answering questions, and everyone else jumping in to support and guide our community. But sometimes, amidst the daily hustle, these efforts might go unnoticed. We’ve done some thinking and come up with an initiative to celebrate our group leaders entitled Group Support Champions!  This initiative will consist of two parts: Part 1: A Spotlight on Appreciation We're proposing a dedicated thread in the Group Support Community where we can all share quick shout-outs for leaders who go above and beyond. Did an RS answer your question with exceptional detail? Did a Mod handle a tricky situation with grace? Give them a shout-out in the thread and tag them for well-deserved recognition.   Here's how it works: * Spot a leader doing something awesome? Head over to the Group Support Champions thread. * Give them a shout-out! Tag them in your post and share what they did well. * Everyone else, join in! Like and comment on the post to show your appreciation. This simple act can go a long way in making our group support leaders feel seen and recognized for the hard work and efforts they put in to keep chats safe and supportive. Part 2: Highlight Individual Achievements Let's not stop there! We can also use the Group Support Champions thread to celebrate individual accomplishments and nominations. To streamline this, here is a short form that you can share [https://docs.google.com/forms/d/e/1FAIpQLSdICoK8JuDYDxJ26Pe4G022Wrw1pUZtbdP2CXLRBP5b684-3A/viewform]: * Personal milestones (crushing a goal, mastering a skill, etc.) * Individual achievements (going the extra mile, supporting someone and they felt better, etc.) * Teamwork & collaboration (shout-outs to fellow leaders!) * Nominations (recognize someone who deserves special recognition Who can be appreciated?  Anyone! From a group leader like Peer Support, Listener chatroom supporter, room supporter, chatroom mentor, moderator, chat supporter, discussion leader or hosts, or a member/listener who supported or helped to make you or anyone feel better.  How often can we post?  As often as you notice good work, you can post it. Please ensure to keep it genuine and heartfelt appreciation based on your experiences. We believe this two-pronged approach will have a positive impact on our group chats and community and help build a culture of appreciation and recognition for our group support leaders. Your contributions will help strengthen this initiative and keep it going for a long time to come. Get started and spread some love for our group support champions!  @suryansh, @emmae @hopedreamlove @jenna @amy @lou73
Announcement: Practice Active Listening Skills in the Chatrooms
by ASilentObserver
Last post
Thursday
...See more Recently, we received some feedback from the community about their participation experiences in the group support chat rooms. Positive feedback: We received feedback from many listeners who are/ were active participants in the group support chat rooms like Sharing Circle. They learned a lot about listening and practicing it. And it helped them to have better support conversations with members in 1-1 Support Chats as well as made improvements in the real-life conversations with their friends, colleagues, peers, and family as well. We also received a recommendation if we can integrate Group Support Chat Participation as a compulsory part of the Listener Training. Constructive feedback: We also received feedback from some listeners about how they struggled with social anxiety and that made it hard for them to participate in the group support chat rooms. Even though they are interested, they find it difficult to have conversations in a group setting. Considering the positive feedback and suggestions from the listeners and the concern, we are starting it as a trial and experimental phase. We will be gathering insights through this trial so we will be able to determine how helpful it is, what challenges we might be facing, what we can do to address those challenges, etc. How would the trial work? The idea is to pilot it with a small group of listeners. As we learned some listeners probably are experiencing social anxiety and avoid group interactions. They can start by simply observing first and then when they feel comfortable, can participate. No pressure to participate and talk. * We would be inviting all the listeners to help us trial it through the Expression of Interest form. (Open the form here [https://docs.google.com/forms/d/e/1FAIpQLSf4W1Qb_KCbCc8ThetxcZSworQzGO9NZ2z7EJeRiMigZPz-1Q/viewform]) * All listeners who take part will receive a badge and 1000 cheers points. At the successful completion of the trial, one will receive a certificate of participation in the trial. * For starters, one can spend at least one hour per week in order to continue their learning experiences in the group support chat. This way they may be able to balance their 1-1 listening and group support participation as well. * If you are comfortable being an active participant, please participate and practice reflecting listening. * If you are experiencing social anxiety or feeling uncomfortable, start as an observant participant and as you gain more exposure and understanding of the room and feel comfortable, you can start participating to become an active participant. Every step matters! * We will conduct a Weekly Check-in to learn how participants are doing, their experiences, or any challenges in order to address those challenges and support them better to complete the trial. We also will be keeping a progress track of how their 1-1 listening experiences are since they started participating in group support. * After 45 days, if they sense improvement in their active listening skills and feel like it helped them, they can continue participating and may apply to complete the GLDD course in order to Graduate from 7Cups Academy. * For the trial, all participants (active/observant) participate in the Sharing Circle Room. We picked Sharing Circle as the focused room for this trial because * Sharing Circle tends to support one share at a time, it will give ample opportunity for the listeners to observe, participate and interact with members in the group setting without feeling overwhelmed by the group setup (as usually, group chat rooms seem crowded and chats go fast and listeners with social anxiety or new listeners find it hard to be in them) * The Sharing Circle has a structure that makes it easier to participate and practice reflective listening. Remember: “Every voice is valid and you can end up making someone's day.” All thoughts, feedback, and questions are welcomed. I hope you all have a wonderful experience practicing active listening skills in the chatrooms. ------------------------- Visit Group Chatrooms Today! [https://www.7cups.com/connect/groupChatrooms.php] An Exercise: Practice Reflective Listening in the Group Support Chat Rooms [https://www.7cups.com/forum/GroupSupport_168/CommunityManagersOffice_2008/AnExercisePracticeReflectiveListeningintheGroupSupportChatRooms_273448/]
An Exercise: Practice Reflective Listening in the Group Support Chat Rooms
by ASilentObserver
Last post
Wednesday
...See more Think about a friendship you have with someone in your life, and imagine they had a rough day or are going through a challenging time. In order to comfort and support them, you are there with them. In order to make them feel heard, you validate their emotions and experiences without any judgment but with full compassion. Validating here means asking open-ended and reflection questions. Through your efforts to ask questions, they will feel safe, comforted, and valued as you are open and attentive to their share. This is what we do in our community through group efforts. Our members, listeners, and leaders are not any less than friends or family. But to comfort and support one better, we have to practice reflective listening & supporting. But what if you are not familiar with the experiences or emotions someone is going through but you want to comfort them. Example: Reflective listening * I understand that ………………. * I hear that you are feeling ……………………. * I get what you are telling me …………………. * I can’t even imagine how you are feeling because you are going through ………………….. Asking questions * Then what happened? * Would you like to share more? * How did you feel when you figured that out? Reflective listening is not limited to listeners and leaders only. If you’re listening to someone in some capacity and supporting them with reflective listening, you can do it! It helps to not only comfort someone better but also create a positive and supportive environment and encourage others to try to share and seek support. Try to practice reflective listening in one of the next conversations you have. You can practice with the group support chat rooms like Sharing Circle, Support Room 24/7, and General Support or on different posts in various communities like Anxiety Support, Depression Support, Relationship Support, etc. Next time you are having a conversation with anyone in the group chat rooms, try to utilize reflective listening along with acceptance and encouraging participation. Once you’ve tried it, write down your thoughts and feedback in the comments of this thread! Here are a few questions to help you with penning down your thoughts! Please answer as many as you can: * Share an example of how you encouraged participation and acceptance in yourself or the other person during the conversation. * Share an example of a question you asked the other person during the conversation. * Share an example of a way in which you reflected and validated what the other person told you. * What was your recent experience in the chat room as an active/observant participant? Share one positive experience and one challenging experience. ------------------------- Check out Group Chatrooms today here! [https://www.7cups.com/connect/groupChatrooms.php] Also check out: Practice Active Listening Skills in the Chatrooms [https://www.7cups.com/forum/GroupSupport_168/CommunityManagersOffice_2008/AnnouncementPracticeActiveListeningSkillsintheChatrooms_273889/]
Importance Of Being Welcoming In The Chatrooms~ A Reminder
by Sunisshiningandsoareyou
Last post
Tuesday
...See more Hey hey everyone coming across. I hope this post finds you doing well.💛 Today, I'd like to discuss an important topic and reiterate a necessary reminder for the community.  “Importance of being welcoming in the chatrooms”  I think this forum within the Group support community [https://www.7cups.com/forum/groupmod/] is a well-suited space. (Click to join and check out cool information related to chatrooms)  I am certain, many of us have seen this as a recurring message around here, to be welcoming and inclusive, be kind etc. And this post is yet another attempt to emphasize on what a massive difference it makes to have a welcoming space that is inclusive and comfortable for everyone.🥰 We've all been new to this community once [https://www.7cups.com/forum/groupmod/CommunityManagersOffice_2008/NewbieInclusivityinRooms_225550/], and can relate with the “first time” jitters of entering and interacting in a chatroom. (Yes?) A group chatroom which has multiple conversations happening, many people sometimes, people from different walks in life. It's natural to feel nervous in being new to/at something, or with many of us who struggle with social anxiety, being in a chatroom space can be even more dreadful at times. But do you remember the first few “hello”s or “welcome to the room” or “welcome to the community” you received? The kindness you've recieved, people actually taking time to notice you, make you feel seen, asking you about your day or simply trying to make some conversation with you. Well, I certainly do, and those first few hellos, and welcoming greetings have been pivotal in my liking for chat rooms plus my interest in opting for chat room-based leadership roles [https://www.7cups.com/listener/training/leadership/] here.  It was a very welcoming feeling to receive a hello, just to have someone notice you entered the room (big ups for the tech team to have this cool feature that announces our arrival in chatrooms) and your presence, inviting you to participate in whatever conversation or discussion being taken place, or simply to initiate a conversation with you helping you feel more included and encouraged to engage! I also remember the times when I enter chatroom(s) and get no hellos or anything welcoming, and it definitely isn't a nice feeling to experience. Almost makes one ask “hey did you see me?” lol. I think sometimes we even lose the motivation to engage in a chatroom, if the atmosphere doesn't feel as welcoming to us. Not just for when we are new though, I think even as we get to spend more time here, for however long we've been here, there's all kinds of experiences~ the good ones, the bad ones.  Today though, we'd like to highlight more on the importance of inclusivity in our group chatrooms, plus discuss ways on practicing it here, hopefully make our experience in the chatroom(s) better.  This goes for everyone, whether you're a teen account or an adult;  listener, a member, a moderator; whether you're new here or a regular chatroom participant, whether you hold any leadership roles here or not. To sum, What makes being a Welcoming and Inclusive space important for us? ♡ It creates a sense of belonging and acceptance making peers feel valued and included. ♡ Welcoming space creates room for open communication, that enable engaging conversations. ♡ It promotes a positive and supportive environment for everyone involved and fosters a sense of community and connection amongst peers. ♡ It helps in breaking barriers, and fostering a safe space for people across different walks in life to feel respected and heard. ♡ When a space is inclusive, there's minimal accounts of bullying, harassing or mis-behavior of any kind.  ♡ Yes, please if you have more to add here, go ahead.  How to create a welcoming and inclusive space, for yourself and others, virtually? ♡ Be mindful of following the guidelines [https://www.7cups.com/community-guidelines/Group-Chats-Guidelines-18f3f9b8b1a0473aafe38e68dedee00a] and structure laid out for participants.  ♡ Use inclusive language and avoid mis-gendering your peers.  ♡ It's possible you jell with someone more than others or know them better due to frequent interactions, however in group chats, it's best to hold space and make use of dialogs that involve other people too.  ♡ The extreme basic, welcome people when you see them entering to the chatroom. A simple “Hello @TheirUsername, welcome to the room” goes a long way. Bonus points for introducing them to the topic in the room (if any) and inviting them to join the conversation. ♡ If you're feeling extra-kind someday, throw in some icebreakers and conversation starters [https://www.7cups.com/forum/groupmod/QuestionsFeedbackandSuggestions_195/CollectingUsefulPhrasesandQuestionsforGroupChatrooms_256537/], that more people can feel encouraged to join.  ♡ Greet. Introduce. Share Resources. [https://www.7cups.com/forum/welcome/WelcomeIntroductionsto7Cups_1163/HowtoWelcomeNewUserson7Cups_324288/] ♡ If there's a conflict-like situation arising, it's always best to not-engage plus seek support from an available mod on shift [https://docs.google.com/forms/d/e/1FAIpQLSf6mgwzVCA-TTDzahtCH7mXdmxE5jTakstcQDWoQ_nXk2CfdA/viewform] or a chatroom leader, available. ♡ Do not engage in exclusive, cliquey behavior that may be unwelcoming for others in the room.  ♡ Be kind, be caring, be respectful, be supportive, be your awesome self.  ♡ Something's missing? Please feel free to add!  Remember, it starts from *you*. We are a part of this huuuge community and there most definitely isn't any “community” without *you* and *I* in it. Every step counts.  Ooh and leaders sure are here to facilitate the supprtive spaces, but it is a collective effort still, you most definitely, do not need to be an "official" leader here to show way around or make a positive difference. 💗 I'm a firm believer in leading with example. If I enter a chatroom and receive no greetings, there's three ways to go about it, I feel: #1 Complain (easiest ever, right?!) and jump to the conclusion that chatrooms aren't for me.  #2 Consider that, there might have been a techy issue with my arrival not being announced or that due to the fast paced conversations, people might not have noticed and then take a deep breath and greet everyone, follow with an introduction or add in a conversation starter. #3 Do all that in #2 plus ensure no one else experiences what I did and make sure to greet everyone who enters after me.  (This is all tried, tested and true) So which one you're choosing? Also if there's a #4 in your mind, please do share. (Perhaps a combination of #1 and #3 haha? ~ only kidding😛)  I'd love to hear your thoughts on the same plus have some questions for you to reflect on.💗 1. What is your understanding of practicing inclusivity in chatrooms? 2. Have you been in a chatroom recently? What kind of difference does it make for you, to receive a warm greeting? 3. What's your goto way of welcoming someone entering the room? 4. Tag any peers you find most welcoming and kind in the chatrooms and give them a little shout out for leading with example! (You can also appreciate your peers anytime using the peer appreciation form [https://docs.google.com/forms/d/e/1FAIpQLScsCXyPYjQ4dsfLMh2ZzXC4of1lEutJsSasbkzc6JLDq7b8ow/viewform]) Finally, here's a little activity for everyone- Spend some time in a chatroom in near future when you can and welcome at least 5 people when you see them entering plus engage in ice breakers/ conversational dialog, then feel free to share your experience later in the thread. We'd love to hear about the new friendships and supportive bonding here. 💗 A lot of helpful resources and additional information included in the clickable blue text throughout, and some more (because why not?! 😃), as follows:  ☆ Welcoming Users to 7 cups (a quick guide) [https://www.7cups.com/forum/welcome/WelcomeIntroductionsto7Cups_1163/HowtoWelcomeNewUserson7Cups_324288/] ☆ Supportive Phrases and Questions for Member Chatrooms! [https://www.7cups.com/forum/groupmod/QuestionsFeedbackandSuggestions_195/SupportivePhrasesandQuestionsforMemberChatrooms_257486/] ☆ Say NO to Cliques [https://www.7cups.com/forum/listenerjourney/ListenerChatroomsInformation_2144/ListenerChatroomsSayNotoCliques_279957/] (accessible on a listener-account only) ☆ Have another awesome resource/ forum post that should be included in this list? Share below!💛
Leading a Discussion TIPS
by HopieRemi
Last post
April 15th
...See more Here are my tips if you plan on leading a discussion or if you are new to discussions. Discussions must have at least ONE group mod! 1) Before you ever lead a discussion, get used to talking in groups and supporting users in groups. I mention this because when you are in a discussion, you can have a lot of members sharing and if you are not used to many members sharing parts of their story, it can feel overwhelming for someone who is not used to the flow of a group room. While a discussion, there is that common thread of a question unlike in a group room where everyone is trying to get support, just being able to support many people in a room without a discussion can give you a backbone in the discussion leading. 2) Read through the questions that you will ask, anticipate any answers, and know your stuff. This is important because if you are leading a discussion, it might help if you know what you are talking about and sound prepared. It might not seem like a lot but if you are abe to have a simple grasp of what you are going to be talking about, it can help in leading the discussion. Members can tell when a discussion leader is prepared versus just copying and pasting replies. It helps to anticipate answers that might happen, and write them on the side of your discussion to include when you end up summarizing if you choose to do so. 3) Time Spent on Questions A good rule of thumb is that if there are 10 questions, you spend around 5 minutes on each. But this being said, if the members are done answering a question, don't feel like you have to stay on the question. Quiet pauses or times where members are not talking about the questions anymore can cause a drop in numbers in your discussion and cause members to feel bored. Scan the room, before moving on to the next question, ask them if they are ready to move on or if anyone has any more thoughts, wait a minute or so, then post the next question. 4) Replying to members directly When you are replying to a member in a discussion, you are going to reflect, validate, and empathize with the member. I like to point out something good that they mentioned if anything like that. Something else I really like to do is thank them for sharing their story or thank them for their answer. If it is a question that's not too personal, I like to say something like "That's a really good answer." 5) There are so many members, I can't respond to all their replies! When I have a lot of members in the room, I let them know that there are a lot of them and that I might not acknowledge every single one of them, but that I am reading every single reply. Something I do to make sure that they know that I have heard all of them is instead of replying to each member, I summarize what the room said for that question. Some questions that are perfect for summarizing are things that involve them sharing coping methods, types of thoughts, etc. 6) Do I summarize their responses together or do I reply to a few of them? This can really depend on the room itself. I find that you will know when you are leading the discussion if the situation calls for you to summarize or not. But if you find that most people are saying the same things, you can be like "Sounds like most of the room... " Some good phrases to help summarize "Sounds like most of you...." "So some ____ are: " "I can see a mix of different views here, some ___ while others __" Some good phrases to help validate a sharing member "I am sorry to hear ___" "I am glad to hear ___" "It sounds like ___ would be ___" Feel free to share any tips you might have when it comes to leading a discussion! If anyone has any questions, feel free to post or PM me. I am willing to help someone who is nervous about leading a discussion!
Introducing 7Cups Welcome Pack! (Members & Listeners)
by ASilentObserver
Last post
April 11th
...See more Hello everyone, I hope everyone is doing well. I am glad to share the 7Cups Welcome Pack that you could share with a new member or a listener to give them a quick and easy overview of the community and what all they can access, etc. It is a small effort to make things easier. If you are a member or listener, you can pass this resource to a new member you encounter to support them. Please bookmark and share it as and wherever you can share it with new community users. Your one small step could help them get all support they might need. Please click the below text in blue to access and view the document! Member Welcome Pack [https://docs.google.com/document/d/1CL9Yu_6zixlapOjdrhCgKLy9JN5wY3HWdrGH7PIO2WI/edit#] Listener Welcome Pack [https://docs.google.com/document/d/1dJwbNslw0nzUKqts1caZ477H3p4tpKQnB6Fkgg1QR44/edit#] If you think of any other resources that can be included in either of the pack, please share with us in the comments. Thank you!
Sharing Circle Leaderboard
by Lou73
Last post
April 5th
...See more 🌞 It's leaderboard time! And talking of time, I think all time zones have now sprung forward! 🌞   Thank you so much to all our amazing hosts that have volunteered their time to facilitate the smooth running of the room and have offered support and encouragement to everyone. This month we have hosted 39 sessions! 🤗   ⭐️Congratulations to all these hosts that will be awarded 100 cheers per session as a thank you! ⭐️ Assigned hosts: @astronomicalGalaxy76 @CalmRosebud @ECshuffle @Elle5319 @Lou73 @ShadowFaerie On-spot hosts: @daydreammemories @disneywoman @fruityPond7887 @Heartsandrosesandpaws @InsightfulPhoenix @kindhugs676 @MagicalFreedom @michael205 @Parkey64 @selfconfidentHickory2238 @SerenityAnchor @SerenityLight @soothinggrace83 @sunkissedwishes37 @TheGeraldExperience03 @WonderlandAlice00 @WishUponAStar968 ------------------------- Teen Sharing Circles  A big thank you to @Takitoteka for hosting Sharing Circles for our teenies!  ------------------------- If you're interested in becoming an assigned host, you can fill out the application form HERE [https://tinyurl.com/yyzf464w]   If you host a session and want to be included in our leaderboard, make sure you fill out the host log [https://tinyurl.com/y4e8tj24]! Please note to fill out 1 log per hour and to promote self-care we will be awarding cheers up to 25 sessions per month. 
Let me know what you think
by Hopeforjoy
Last post
April 1st
...See more If a man is dying with dangerous disease in front of you in which you have that solution to save him. And you also need it for your family member poster a week. So what you gonna do.
Bullying
by PatienceImpatiens
Last post
March 29th
...See more Why I am not seeking any support in groups anymore. Trigger Warning: mention of suicide (other people, not myself)   Yesterday in the afternoon, I sought support on a group chat, my beloved Sharing Circle. At least, it used to be “beloved.”   I did bring up my issue I was hoping to toss into the group for what is usually intelligent and supportive feedback. Very quickly, the topic of the group conversation became: Bullying.   Which was fine, when it was us exploring our own attitudes towards bullying and what we were doing about them, but less so, when one of the participants in the Sharing Circle started engaging in vicious bullying of their own.   I felt compelled, in my mind, to defend a person I knew well, who was not standing down, and who called out the bully. I am proud of that person. I didn’t, at that moment in time, have the personal resources to do or say anything beyond that. I tried to share a story about a bully who got Karma, but then later, after exiting the Sharing Circle, my mind turned to another case, that had a much less rosy ending, where the boy turned to suicide as his solution for long-lasting bullying he was enduring at his school. My mind also turned to a beloved co-worker, who took her own life after being bullied by, of all people, her own husband.   These thoughts made me feel very sad. And the sadness has persisted to today, when I am still feeling this mourning of the loss of these two souls, along with other souls (would you like me to list them?) who have died at their own hand because of being bullied: by others, by society, by their own families, by their terrible feeling of unworthiness.   Sometimes I am sad anyway about the turn society seems to take, with bullies being rewarded for their bad actions.    Also, I didn’t like it that it took at least fifteen minutes for a Community Mod to show up after they had been called.   I’m tired of reporting this sort of thing.   I’m tired of taking screen shots. I’m tired of trying to keep up with people who have rogue accounts or who create accounts just to pester, bother and torment other people who are coming here for support. Some really mean and manipulative people out there. Who needs that energy?   I’m tired of seeing my friends leave this site because they have been bullied terribly.   All of this is wearing out my soul.   I will take a rest now. Perhaps I will deactivate my account. Perhaps not. I have a choice.   I already know that it will do no good to “report.” This has proven to be like a Timeless and Endless Vortex of Shame and Uselessness when I have done it.   So, I will withdraw from this site until I have found my own Center and Ground again.    Which will surely happen.   In the meantime, to the Bullies, I would like to say this: 1.     Don’t mock people. 2.    Don’t taunt or tease people about the things they are sensitive about. That’s mean. 3.    If you have nothing nice to say here, don’t say anything. 4.    Stop picking fights. 5.    Leave this site for people who are seeking support. 6.    Your actions as a Bully are not welcome here. 7.     I am angry at your actions, and I choose to not engage. 8.    I will not mute you, because you are, sadly, part of society. 9.    I will tolerate you, but in the case of this website, I have a choice, so I will not enter groups for now. 10. I will continue to live, and I will live well in spite of your sad attempts at mocking and meanness. 11.  Go away. 12.   When you figure how to act better, maybe you can come crawling back. 13.  You possibly will find people to help you, or you will find people who Remember and who seek Justice. And Justice will be Served.   Sincerely yours, Patience  

Welcome to the Group Support Community, a place where listeners and members can gather information, share feedback, and learn together!

Find our Group Support Discussion Schedule HERE.

New to the 7 Cups community? Members, click HERE and Listeners click HERE for more information about getting started on your 7 Cups journey.

For information about joining group support rooms click HERE.. For the Group Support Rotation Schedule, click HERE

Keeping group rooms safe and supportive is a top priority at 7 Cups. Please familiarize yourself with the chatroom rules located at the bottom of each chat room. Click HERE to learn more about group room safety.  

Please join us in our newest and most popular room, Sharing Circle Here you will find the opportunity to share your thoughts with the community and receive personal support, . Once you have experinced all the rooms have to offer, you are invited to join the team as a host. For information on joining the team as a host by click HERE.

Listeners, would you like to join the Group Support Team? Click HERE for Room Supporters or HERE for Community Centered Moderators.

Schedules - Community Mod Schedule 

Community Managers Ask Me Anything l More Group Support Updates l Mission Statement  l FAQs l Resources

Community Leaders
Community Mentor / Teen Community Star
Chatroom Moderator
Room Supporter