7 Cups Privacy Policy


Welcome to 7Cups.com. Privacy is extremely important to us, so we have taken several steps to protect your privacy.

This privacy policy describes the way that we use and collect your data. Please review this policy carefully and in its entirety. If you have questions about this policy, then please contact us at info@7Cups.com.

You may not use 7Cups.com if you do not agree to be bound by this Privacy Policy; you understand that 7Cups.com can change this privacy policy by posting changes to this Web site. Your ongoing use of 7Cups.com indicates that you accept any changes to the Privacy Policy.

Personal data is information that can be used to identify you as an individual.

By registering on the 7Cups.com service, you agree:

  1. To comply with the terms and conditions of this Privacy Policy, and
  2. That 7Cups.com may process (i.e., collect, use, etc.) your Personal Data as described in this Privacy Policy or the Terms of Service. Personal Data may be processed by 7Cups.com in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Data may be less stringent.

Personal Information Defined. 7 Cups of Tea considers “Personal Information” to include information that alone or when in combination with other information may be used to readily identify or contact you, such as: name, address, email address, or phone number. 7 Cups of Tea does not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.

Communications with 7 Cups of Tea. If you engage in a communication with 7 Cups of Tea related to 7 Cups of Tea’s Listening Platform or 7 Cups of Tea’s or Sites using 7 Cups of Tea’s chat, email, voice or other communication products or services made available to you by 7 Cups of Tea, or if you engage in a pre- or post-interaction survey (“Survey”) related to any such communication, you may voluntarily provide, or otherwise be asked to provide, Personal Information such as your name, contact information and other information to facilitate service. By providing Personal Information and other information via 7 Cups of Tea’s communication products or services, you consent to 7 Cups of Tea collecting and processing such information for the purposes outlined in this Privacy Policy.

Browser Information and Usage Information. We log web browser information (e.g., Internet Protocol addresses and browser types) and other usage information from 7 Cups of Tea’s Sites and 7 Cups of Tea’s Listening Platform such as page view tallies, time spent on each page, geographic location information, page browsing information, subject matter browsing information and operating system information. If a Member or User is using a mobile or other portable device to visit or access 7 Cups of Tea’s Site or 7 Cups of Tea’s Listening Platform, we may collect hardware information related to the device used by the Member or User. Your browser may be set to limit or prevent any of the browser information described above from being transmitted.

7 Cups of Tea may allow Members to sign in to 7 Cups of Tea’s Listening Platform and/or enroll as a Member by using the sign-in credentials used by such visitor on a third party social media website (e.g., Facebook). By signing in or enrolling using the third party website’s credentials, the Member consents to 7 Cups of Tea collecting and maintaining the information provided via such third party website. 7 Cups of Tea is not responsible for the privacy practices of any third party website.

Requests for Information, News and other Content. When you sign up to become a Member or an Listener/Life Coach, you may sign up to receive information, news and other content related to new and existing products and services related to 7 Cups of Tea’s Sites, 7 Cups of Tea’s Listening Platform and events and other information related to 7 Cups of Tea that may be of interest to you. You may also sign up to receive information, news and other content from third parties whose services and/or products we believe may be of interest to you. You will be asked to provide Personal Information, such as contact details and other information, relevant to delivering such news and information. We maintain all such information.

Technical Support Requests. If you need technical support related to 7 Cups of Tea’s Sites or 7 Cups of Tea’s Listening Platform, you will need to complete a form for the purposes of defining and clarifying your technical support request. When submitting a technical support request, you will be asked to provide Personal Information, including an email address and a description of the issue. We maintain copies of all technical support requests and other information submitted with or related to such requests.

Promotions. From time to time, we may offer promotions on 7 Cups of Tea’s Site or via 7 Cups of Tea’s Listening Platform. If we do, and if you wish to participate, you may be required to provide Personal Information, such as contact information and other information. We maintain such information.

Listener/Life Coach Applicants. If a visitor wishes to apply to be a Listener Life Coach on7 Cups of Tea’s Listening Platform, the visitor will be required to submit Personal Information as requested. Any information supplied by or on behalf of a visitor for purposes of becoming a Listener Life Coach will be maintained by 7 Cups of Tea as well as third party affiliates and other third parties. Please note that 7 Cups of Tea may have additional privacy terms that apply to Listener Life Coaches. Such terms will be made available when an applicant applies to be Listener Life Coach when an applicant otherwise accesses his or her account.

Browser Information and Cookies. We use browser information, cookies and pixel tags to determine whether a communication service or marketing material should be deployed on your browser when you are visiting 7 Cups of Tea’s Site or using 7 Cups of Tea’s Listening Platform. We may also use browser information, cookies and pixel tags: to determine how you arrived at 7 Cups of Tea’s Site or 7 Cups of Tea’s Listening Platform, to determine whether you are a return visitor, to help us improve our product and service offerings, for quality assurance and training purposes, to help diagnose problems with our servers, to gather broad demographic information, to administer and optimize our services, to deliver marketing or other materials to you on behalf of third parties and for other lawful purposes.

Aggregate Information. We may aggregate information so that it is not Personal Information, and we may use and share such aggregated information for training and quality assurance purposes, for purposes of delivering our services, for purposes of expanding and improving our services and for other lawful purposes.

How does 7 Cups of Tea protect your information?

Security. Data transmissions over the Internet cannot be guaranteed to be fully and absolutely secure. Our website and our services have security measures in place designed to protect against the loss, misuse and alteration of the information under our control. Our security measures include the measures described below.

Encryption and Firewalls. Chat transcripts are encrypted during transmission. We use standard Secure Socket Layer (SSL) encryption that encodes information for such transmissions. All Transcripts are maintained on secure servers. Access to stored data is protected by multi-layered security controls including firewalls, role-based access controls and passwords.

Definitions

Cookies are pieces of information that some websites transfer to a visitor’s web browser accessing the website and are used for record-keeping purposes at many websites. Use of cookies makes web-surfing easier by performing certain functions such as saving passwords, lists of potential purchases and personal preferences regarding the use of the particular website, and ensuring that the user does not see the same ad repeatedly.

Encryption is the process of transforming information into unreadable text so that it is only legible to those possessing an encryption key. The process of making encrypted information readable again is referred to as decryption.

Pixel tags are small graphic images that are embedded in a web page or email for purposes of tracking activity on web pages or whether a user has opened or accessed an email. A pixel tag may be set to identify on what browser and computer it was viewed, whether that browser has cookies received from a server associated with the pixel tag, and whether the web page or email with the pixel tag was forwarded or copied.

Web browser is a software program that allows a user to access, retrieve and view information on the World Wide Web. Examples of browsers include Internet Explorer, FireFox, Google Chrome and Safari.

Information that 7Cups.com collects from Users requesting calls

When you request a chat or call on 7Cups.com, we collect personal information that is necessary for you to use the Service. This information is known as Personal Data and includes your name or alias and contact phone number. We also collect meta-data about the overall site, like the frequency of page views and other aggregate information. Finally, we may collect information about your computer, like your IP address and browser information.

In the event that a User elects to purchase paid services, other Personal Information such as name, address and credit card payment information will be collected in order to process payment.

7Cups.com may also record your IP address when submitting information in order to combat online crime or fraud.

Information that 7Cups.com collects from registered listeners

We collect information about you in a variety of ways. When you register with 7Cups.com as a listener, we collect personal information that is necessary for you to use the Service. This information is known as Personal Data and includes your name, username, password, contact phone number and other information that may appear in your public profile. We also collect meta-data about the overall site, like the frequency of page views and other aggregate information. Finally, we collect information about your computer, like your IP address and browser information.

7Cups.com may also record your IP address when submitting information in order to combat online crime or fraud.

7Cups.com may also require an Employer Identification Number or other Tax ID number for Tax purposes depending on payments you receive for providing your services.

You are responsible to keep your password secure. You can also decide not to share any Personal Data with 7Cups.com by not registering with 7Cups.com as a listener. You can also cancel your 7Cups.com account.

Social Applications

These services allow the web site to access the data on your profile in the social networks, and to interact through your post. These services are not activated automatically, but require express authorization by the user.

Facebook App

This is a service managed by Facebook Inc., a company that complies with the Safe Harbor Privacy Policy Framework initiative, guaranteeing the handling of Personal Information. The service allows websites to obtain information about the User within Social Networks (for instance name and surname), as well as to interact with his/her/its account, for example by posting messages or other contents. This service becomes active only after the express consent of the user, by means of an appropriate authorization window. For further information on the use of Personal Information by Facebook Inc., please consult the following link: www.facebook.com/privacy/explanation.php. The personal data collected are: Various types of data.

Twitter App

Twitter App. is managed by Twitter, a company that complies with the Safe Harbor Privacy Policy Framework initiative, guaranteeing the handling of Personal Information in compliance with European security standards. The service allows websites to obtain information about the User within Social Networks (for instance name and surname), as well as to interact with his/her/its account, for example by posting messages or other contents. This service becomes active only after the express consent of the User, by means of an appropriate authorization window.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

For content that is covered by intellectual property rights, like photos and videos you specifically grant 7Cups.com a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP content that you post on or in connection with 7Cups.com (IP License). This IP License ends when you delete your IP content or your account unless your content has been shared with others, and they have not deleted it.

When you delete IP content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others).

You will not create more than one personal profile.

If we disable your account, you will not create another one without our permission.

Apple Trademarks

Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Mobile

We will provide any mobile services for free, but please be aware that your carrier’s normal rates and fees, such as text messaging fees, will still apply.

You understand that we may not always identify paid services and communications as such.

Child Protection

7Cups.com complies with the Children’s Online Privacy Protection Act and clearly specifies that users must be at least 18 years-old, or between the ages of 13-18 years old with parental consent. If 7Cups.com learns of a user who is younger than 18, or 13-18 years old without parental consent, then 7Cups.com, at their sole discretion, can terminate that account.

Consent and Changes

As indicated above, you must accept the terms of this privacy policy to use 7Cups.com. You understand and agree that 7Cups.com can change the privacy policy by posting changes to this Website. Your ongoing use of 7Cups.com indicates that you accept any changes to the Privacy Policy. Again, if you have questions or comments regarding this privacy policy, then please contact us at info@7Cups.com.