Listeners have their own methods so you may find different types of listening on 7 cups, find the one you like the most. I will be really happy to receive any kind of feedbacks (please be brutally honest, but respectful as well). I’m a volunteer so Im present when I am able to, even tho I want to be available for who needs to have very focused chats with no interruptions; so I’ll let you know when I'm online and soon to be offline, notice very carefully when I put BUSY it means I’m online but I’ll take around 5 min to reply. When I’m online I want to be professional but also make you feel comfortable: I listen with empathy (so I may take more time to write long considerations or to think more), but Im also ok with casual conversations. I do have some good knowledge about psychology so l’ll tell my opinion, but I won't give it as an advice but as something you could reflect about and then make your own idea. My goal is not to cure you, is not to solve your problems, because I'm not in the position to do so; my goal is to give you support towards feeling better and find your own solutions and giving you the opportunity to reflect deeper and take some time for yourself to be in the present and maybe learn something new about your persona or about life.