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Ece7Cups
907
L Novice 1
5.0 star rating
Rating
Number of ratings6 Number of reviews4 Listens toOver 18 LanguagesEnglish Listener sinceDec 27, 2018 Last activeover 6 months ago GenderFemale PathStep 14 People helped3 Chats4 Group support chats1 Forum posts11 Forum upvotes105
Bio
Paying it forward by helping to build 7 Cups 🙏
Recent forum posts
Homepage Upgrade!
Site Updates / by Ece7Cups
Last post
 September 26th, 2019
...See more If you've stopped by the homepage lately you may have noticed a change... we've completely rebuilt it! Although the content is the same, we've upgraded the code so that the page loads more than 10x faster. This speed upgrade helps make 7 Cups more accessible for users around the globe with limited bandwidth and easier to find via search engines as well. When we first launched the new version we did not include automatic redirects to /member & /listener for logged in users. We heard your feedback that this was confusing so automatic redirects are back too - while still maintaining the speed improvement. Let us know your thoughts & hope you enjoy the faster experience!
Missing badges are coming back!
Site Updates / by Ece7Cups
Last post
 August 7th, 2019
...See more Hi all! Thanks to feedback from the community (aka YOU!) we've identified & resolved a bug where some users were missing lower-level badges despite completing the requirements for higher ones. Our fix should go into effect in the next 24hrs or so. The next time you chat, post in the forum etc, you may notice some badge alerts pop up if you had any missing. Enjoy! 🎉
No longer fixing bugs with the Feed
Site Updates / by Ece7Cups
Last post
 August 5th, 2019
...See more Hi everyone! Ece from the 7 Cups Product team here with a tough announcement to make. Here goes: As of this week, we will no longer be fixing bugs with the feed. This was a tough decision & not one we made lightly so I want to share with you the full reasoning that went into it: 1) The feed is hard for us to fix: The code that powers the feed is now some of the oldest on our site, which means the engineering effort it would take to fix the update bugs, hashtag bugs & other feed inconsistencies being reported is really high 2) It is hard for us to keep fixed: Because it's so old, the feed content actually lives on totally different servers than the rest of the site. Some of the bugs are due to this separate server set-up & it takes ongoing maintenance & additional time to keep them from regressing 3) It is expensive: That separate server set up is more expensive than all the rest of our servers. There have been months where server costs for the feed are as high as 1/3rd of our total server cost for the entire product! 4) Most people arent using it: Over the past 6 months, less than 2.5% of active users on the site have engaged with their feed (posting, following, hearting, etc). Even if we look at only engaged Members & Listeners, that number is still just 10%. We're a small team with limited resources & in considering all of this we came to the conclusion that we just can not afford the engineering time it would take to fix the feed when it does not benefit > 90% of our engaged Members & Listeners. Next steps: We know some of you really like & regularly use the feed and it's frustrating to be hit with the no updates bug or have hashtags not work. We want to take this opportunity to gather feedback from you directly as we think about how to proceed in the future. Comment below with your thoughts: - If you use the feed, what do you value about it? How would you complete the sentence "The feed lets me.....?" - If you don't use the feed, why not? What about this feature didnt work for you? Thanks so much for your understanding & your feedback!
Hi - I'm Ece from the 7 Cups Product team!
7 Cups Leadership / by Ece7Cups
Last post
 September 14th, 2023
...See more Hi everyone! I'm Ece from the 7 Cups Product team. 👋 I've spent the past couple of months hard at work with our engineers on behind-the-scenes improvements to our email & notifications servers, SEO, data & analytics, and all sorts of QA & bug fixes. So far I've been quietly lurking but wanted to post a note to say hi & introduce myself as I'll be more actively communicating going forward! I'm so glad to be working on this amazing mission & so impressed with the dedication of our listeners! My virtual door is always open for feedback & thoughts. Thanks so much for being part of our community! 🙏 Ece
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Feedback & Reviews
Thanks a lot you helped
good chat, good listener thanks :)
thanks for the helpful chat and for listening
Great chat thanks so much
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ADHD
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