• If you have high warmth but low expectations, then the structure or culture is low.
• If you have low warmth and high expectations, then it has a structure, but limited reliability and safety.
• If you have low warmth and low expectations, then neither has a structure nor culture.
• If you have high warmth and high expectations, it has structure reliability, and safety.

It is a process we would use to assign points based on the infractions they did in the community at a point in time. Every time, they commit a violation, they will be getting points assigned and informed through email so they know what violations they did, and what points are assigned to them for the violations. So they can have the opportunity to learn from the mistakes they made and improve. But if they do not improve and they cross the threshold, they will face consequences.

This is modeled after other point systems like having a driving license in the US. If a person drives safely and smartly (they are a good member), then they will receive no points. If they drive through stop signs, then they get a point. If they drive dangerously, then they get more points. If a person accrues enough points, then they are required to go to driving school. If they still do not improve then they can lose their license and no longer drive.

It is a systematic process where all reports will be included for a user.

• The system will apply to both listeners and members.
• Each behavior report or flagged forum thread will be evaluated using the below point criteria. Points are cumulative.
• Each point expires 6 months after it was earned.
• If no reports within three months from the date of action, an 80% reduction in the points. Note: One can be able to apply for a leadership role. This includes Mentor roles, teen star, group mod, peer support, and project agent roles.
• If zero reports within a month from the date of action, 40% reduction in the behavior score.

The process will be applicable moving forward. It won't consider past reports. Except for the severe reports. It will be up to the Community Management Team to decide on those reports.

• Reports filed via specific behavior reports. Please see Different ways of reporting someone’s behavior in the community
• The incoming report will be reviewed by the concerned team. It will be reviewed for accuracy and if one of the below behaviors is identified the following actions will be taken:
• The authority sends a warning message to the reported user letting them know about the report. If the user would like to provide their side of the story, they will be invited to do that.
• Point(s) will be assigned if the user assumes responsibility for the action and agrees that it happened. The authority will let the user know the point has been assigned.
• If the user does not accept responsibility for the behavior and the evidence that the behavior did occur is clear, point(s) will be assigned.
• It is requested of all reporters that they submit relevant screenshots to prove their accusations for a user.

Below you will find the corresponding consequences of the above behaviors.

Loss of privilege or warning enacted

• All the behaviors identified above are common behaviors identified in the specific areas. However, if the same behavior is found in other parts of the community as well, the points and consequences will be applicable.
• Zero Points Behavior. They are applicable for the first instance only. If the behavior continues, the points will be assigned according to the severity of the reported behavior.
• Except for a few specific behaviors that are subjected only to listeners. All other behaviors are subject to both listeners and members of the community.
• Adult Teen Listeners- In case of violations, the badge and access will be removed instantly.

If you are having a problem, you may approach a community leader for support on how to manage that situation. However, please refrain from telling them specific details. As a general rule when communicating with community leaders: we should avoid using names and specific details about a person or a given situation. For example, if you are having a conflict with another listener. You could go to the community leader and say “I am struggling with a difficult situation. Could you give me some tips on how to use conflict resolution?” In this example, no specific details are mentioned, but you are still able to ask for help as you work through a difficult situation.

A rumor is a currently circulating story or report of uncertain truth.

When you spread a story about someone or something that is not true you are acting similar to how a bully would. You are perpetuating false information which is incredibly hurtful to the individuals involved. Additionally, you are bringing down the culture of 7 Cups.

If you hear a rumor, please keep it to yourself. Be the reason the rumor stops spreading. And remind the person who told you that their actions are very hurtful.

If someone comes on to 7 Cups using a guest account to spread a rumor, please ban these accounts immediately. These are people who are going out of their way to inject harmful, misinformation into our community. In this post on mutual responsibility, I talk about the importance of removing bad actors as a community. It is everyone's responsibility to remove bad actors when we see them and report bad behaviors when we encounter them. If you do not report them, you are contributing to a culture of dishonesty, rumor-spreading, and harmful behavior.

Originally posted here!