3. Use “I” statements

At some point in the conflict conversation, you will eventually need to address your interpretations of their behaviors. When this time comes, phrase your interpretation in the form of an “I” statement. Using the behavior mentioned above as an example, you could say something like:

- “When you speak loudly, I feel like you are angry with me,” instead of “Why are you so angry!”
- “When you speak that directly, I feel threatened,” instead of “Why are you threatening me?”
- “When you raise your voice, I feel like I am backed into a corner,” instead of “Quit backing me into a corner!”