Dovah Listener Profile

Dovah

1 105,693

L Proficient 5

Rating

Number of ratings131 Number of reviews35 Listens toOver 18 LanguagesEnglish Listener sinceApr 27, 2015 Last activeover 6 months ago GenderMale PathStep 621 People helped140 Chats948 Group support chats321 Listener group chats822 Forum posts350 Forum upvotes765

Bio

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Hey,

I'm Dan. I used to be active on this platform a lot, but now I'm not. Now I'm just cruisin', with full time work and a daughter who I love very much.

Past Accolades I guess -

✓ - Chatroom & Quality Mentor.✓ - Peer Support.✓ -Q&A Approval.✓ - Anxiety Support.✓ - Group Moderator.✓ - Profile Scouting Team.✓ - Verifiers Team.✓ - Active Listening Discussions.✓ - Verified Listener.✓ - Active Listening 2 Marker.✓ - Featured Listener Committee.✓ - Verified Listener Badge Feedback Team✓ - Quality Mentor 1-1 Meetings

Dovah ｡◕‿◕｡

Recent forum posts

The difference between a Chatroom Mentor and Group Moderator.

7 Cups Leadership / by Dovah

June 1st, 2017

...See more Chatroom Mentors & Group Mods, what's up with the Green Badge? Hello all! There seems to be a bit of confusion between the different "Moderator" badges in the listener chatrooms and support rooms. I'd be happy to clear that up and feed your curioisty! ....(and use this as quick linking!) Well, first off, what's a Group Moderator? A Group Moderator (GM) is someone who overlooks the Guest/Member chatrooms to ensure they're safe, positive and abuse free! Group Mods can be identified by the green "Moderator" badge in any room open to Members and Guests. So, Dan, what's a Chatroom Mentor then? A Chatroom Mentor is someone who overlooks the Listener-Only Rooms to ensure they're safe, positive and again abuse free! Chatroom Mentors can be identified by the green "Moderator" badge in any listener room. What's the difference between a Group Mod and a Chatroom Mentor? That's a good question, we both share a lot of similarities, from keeping the rooms safe, inclusive, abuse free and overall positive all the way down to the fact we both get the green moderator badge. The difference is however, a chatroom mentor is essentially a Group Mod for the Listener Rooms, but with a few extra responsibilities. For example, any Mentor (including Chatroom Mentors) can help listeners with ongoing chat help, answer any questions in the room and help get chats referred. Mentors (again, including Chatroom Mentors) can also take on a 'Mentee' for training. This can include answering any chat related questions, providing mock chats, feedback and giving chat help. Group Mods can't are sadly not permitted to do this, unless they are also a mentor (which we'll get into later) I've gotten my "Group Mod" Badge, but the "Moderator" badge isn't showing up in the Listener Rooms, but I'm a moderator, what's happening? First of all, if you're reading this, you're likely new to the "Moderator" or Mentor role. So congratulations on getting your badge! That's amazing, welcome to the team & happy modding/mentoring! ^_^ if you have any further questions, please feel free to drop them down below and I'll answer them for all to benefit! Back to the question though; different badges show up in different rooms, for example...a "Peer Support" won't show in a Member/Guest room, and an "Anxiety Support" tag, wouldn't show in the listener rooms. In order to get a "Moderator" badge in the listener chatrooms though, you'd have to take on a "chatroom mentor" role (See above). However, your Group Mod badge will show up in any and all rooms that members and guests can enter, including any new rooms that will open up. Ever! It's important to note, Just like a Group Moderators' "Moderator" badge won't show up in a listener room, a Chatroom Mentors' "Moderator" badge won't show up in the Guest/Member rooms unless they have the "Group Mod" badge. Okay Dan, I get it, they're two different roles...but can I be both a Group Mod AND a Mentor? Yes, since they're two completely different roles, a Group Mod can become a mentor, and a Mentor can become a Group Mod! You can be a Group Mod and A Support Tag on the Guest/member chats, and you could be a Chatroom Mentor, and Peer Support in the listener rooms! So, what do other Mentors do? You can look over the mentor roles, the criteria to become one, who is on which mentor tracks and what they do here: Each Mentor specialises in a different track, however, any mentor can take on Mentees and help out with ongoing chats! The only reason Chatroom Mentors get a "Moderator" badge in the rooms is because Chatroom Mentors specialise in a Chatroom Environment and are trusted with the power to delete messages and warn users, which other mentors (and Peer Support) can't do. Well okay, Dan...you got me this time...but if I have any more questions, I'm leaving them in YOUR inbox. I don't think anything would make me happier! Welcome to your new role, wear that badge in, Rookie! You're a Mod/Mentor now, and you're going to do great, or else you wouldn't have got that badge! We know you're great. I'm tagging you to hear your thoughts, easy bookmarking and/or to add on anything I've missed! @Zedda @MissZ @Cadence @AdventuRin @Acinonyx @SoulSurfer @MichaelMichael @TheDeaningOfLife @Iara @Kathryn @Gracey @Mobbsy @anynewmod @swordsandpens @Heather @Laura @stjaume @pam @QuickJazz @Resisti @Lyra @Ace13 @IdealistDreamer @ZaraSmiles @Chrissy @MelAllyouneedislove @OrunLeon @FlowerInDisguise19 @Fairy @Baubs @Georgie4 @Chaliercy @MizMickey Happy Chatroom-ing!(?) - Dovah

7 Cups Live Birthday Broadcast #2 (Festivities on YouTube)

Community Projects & Events / by Dovah

July 12th, 2015

...See more 7 Cups Live! Last week to celebrate 7Cups' second birthday, we hosted an awesome Birthday Broadcast! The first ever 7 Cups Live broadcast went amazingly! The stream currently has 375 views, so thank you all for tuning in, it means so much to us all and I hope that you enjoyed listening! #PirateBacon If you missed the event, you can view our first broadcast on > YouTube [https://youtu.be/gQj5NZ5ctOc] < Broadcast 2: We're hosting a second 7 Cups Live this Sunday 12th July at 4PM EDT You can use a time zone converter >Here [https://www.worldtimebuddy.com/]< to find out what time that is for you! So mark it down on your calendar, put it in your phone, even write it on your hands! This week we'll be talking about growth, because as 7Cups has grown so have we and that's exactly what we're going to be talking about in our Second Birthday Broadcast! How this is going to be extra awesome and inclusive: Last weeks episode went amazingly, thank you again, however this week, we're aiming to include all of you into the broadcast to make it even better! What does this mean for you exactly? We're going to be taking questions based upon growth (and maybe a few randoms!) and answer your questions in our second broadcast, so leave any questions you have down below, Member or Listener, and we'll try to answer as many as we can, and give you a small shout out! That's cool Dan, but is that it... a Q&A? No, that's not it at all! Keep your eyes open for for a brand new room Group Support chatroom being opened up especially for the broadcast! Members and Guests will be welcome to participate in this amazing new room called "7 Cups Live", where we'll be taking questions and addressing comments and answering them from that room in the video...Live! (also with more shoutouts!) Too Long; Didn't Read. Sunday 4PM EDT we're hosting the second 7 Cups Live broadcast! We're going to be taking questions from this forum thread about growth, so please, leave your questions down below, and we'll answer as many as we can! Also, keep your eyes open for a new "7 Cups Live" room to be opened exclusively for the broadcast! I hope to see you all there again! -Dan117 @soulsurfer @missZ @acinonyx @adventuRin @cadence @letmefixyou96 @thedeaningoflife @honestyismyweakness @Laura @heather @philbear @Pali @Jakkob @JoySeeker @stormsWillpass @mysteriousSoul @Suzanne @dxzhou @jake @QuickJazz @starlancer @spiritualalone @Isaac_ @xoflyy @flair30 @Eme @EmiPond @Foggy @michaelMichael

Mod-threatening behavior and how to approach it.

Group Support / by Dovah

July 12th, 2015

...See more How to deal with mod-threatening behavior! Being a Moderator is very rewarding: we get to remove trolls, keep the chatrooms safe, positive and thriving, and focus on either light chit chat, or dedicated support! A lot of people look up to us in the community! However, in some rare cases, we’re hit with some behavior that is threatening, and hard to deal with. What is threatening behavior? In this case, threatening behavior is intimidation or intentional behaviour that causes another person (in this case, a mod/listener) to fear some variation of harm in the chatrooms, through PM’s or otherwise. How does this relate to our role as Listeners and Moderators on 7cups? • Users threatening to Fake Report/Troll Report Listener/Mod accounts. • Guests/members sending threatening PMs to Group Moderators. • Insulting/targeting Group Mods for simply being a Group Moderator. Problem 1: Users threatening to Fake Report/Troll Report Listener/Mod accounts. Recently, there has been a sudden influx in members filing and encouraging false reports towards Group Moderators. This is a problem because It can make mods feel fearful, threatened and unsure on how to react or how to deal with a given situation. Here’s a typical example: Member/Guest: “Hey Guys! I know how to ban Mods and make the chatrooms Mod-Free! Just head over to the Group Mod Log [https://docs.google.com/forms/d/1C0RSn0jTrQ9NX6BbEkmU3UsZjEiQvFwC4kIYYU-QMcM/viewform?fbzx=-5468900305371706148] And file a report, such as “>Moderator< has been acting sexually towards members” create a new account, and repeat until they are banned.” In cases such as this we can do the following: ✓ - Take a screenshot of the comment being made, save it to your computer/Phone. A screenshot is done by pressing “Print Screen” (prt sc) and pasting the image into Paint. If you have a Mac, then simultaneously press Apple + Shift + 4. ✓ - Delete the message by clicking the ‘X’ in the top right corner of the message. ✓ - Message or email Heather (heather@7cups.com or community@7cups.com) attaching the image you just made, as well as using the Group Mod Log [https://docs.google.com/forms/d/1C0RSn0jTrQ9NX6BbEkmU3UsZjEiQvFwC4kIYYU-QMcM/viewform?fbzx=-5468900305371706148] to record the event. You can also message the group mod leaders Sarah, Jake or Apple74. ✓ - Give them a written warning, politely asking them not to encourage that type of behavior (reword this slightly based on your situation) ✓ - Using the Mod Warning System if they continue to engage in this threatening behavior, and leave a warning for the relative rule broken, I.E Spamming/Unsupportive (depends on the situation) ✓ - If the user comes back, you can instantly mute the individual without warnings using rule 14 “Circumventing previous mute”, and take another screenshot if you’d like. ✓ - If you’re feeling stressed out, or triggered by the event, feel free to contact Peer Support and use this as an opportunity to practice some self-care! Things not to do: ✖ - Lose your cool. The second you do this, you’ll get in more trouble than if you approach the situation calmly. ✖ - Slander the member after you have muted them, or say negative things about them to other members. ✖ - Being afraid of participating in the room, go quiet, or be afraid of trolls. Problem 2: Guests/members sending abusive PM’s to Group Moderators. Sometimes, when you’ve muted a disruptive individual, they might send you a private message asking why they have been muted. These messages can sometimes be threatening in nature, and can make moderators feel unsafe if the message is abusive. Member: “No one can see my messages. What did I do?” Moderator: “I muted you because >reason< . If it’s your first mute, it should be lifted in 24 hours.” Member: “This is why Mods are awful, I hate you; go die.” Cases such as these can prove extremely difficult to deal with, there are ways we can deal with this though! We can deal with this by doing the applying a strategy similar to the one below! : ✓ - Remain professional -- don’t reciprocate the hate, an eye for an eye makes the whole world blind! ✓ - Let the member/guest know that their mute will be lifted, unless this is their 3rd mute, in which case politely remind them that this may be a good opportunity to read through the rules to avoid a similar incident in the future. ✓ - Ban the connection if the Member/Guest continues to inappropriately message you. > When to ban a member [https://goo.gl/DtwWCn] < ✓ - Feel free to contact anyone Peer Support team if you’re feeling stressed out or triggered by what the member has said :) Things you shouldn’t do: ✖ - Respond negatively to a guest that’s been mean to you. ✖ - Ban them without just cause. ✖ - Gloat about them being muted. Problem 3: Insulting/targeting Group Mods for simply being a Group Moderator: Sometimes members can have negative views of moderators simply because they’re there to enforce the rules, or have had a negative experience with one in the past. This can make for a hostile environment, and create a lot of tension in the room. For example... Moderator: “Hey everyone! How are you all doing today?” Member 1: “Oh great, another Mod, go away no one wants you here.” Member 2: “Please don’t argue :/” Situations such as the one mentioned above can prove very hard to deal with, and can make us feel very unwelcome in the rooms we go into as a Moderator, and can leave us feeling pretty unappreciated. One good way to approach this type of situation is as follows: ✓- Say: “Hey >Member 1<, I’m sorry you feel that way, I’m just here to keep the room safe and troll free, I hope you’re alright though, and that we can get along :)” ✓- Remind the member to be respectful to everyone in the room, via written reminder if the behavior continues past this point. ✓- Continue to engage in the chatroom as you would normally, and don’t focus on the potential conflict; ask others how they’re doing and feeling, and engage with them in a positive manner. ✓- If they continue to try to provoke a reaction, using the Warning System, you can leave a warning for engaging in conflict, or being unsupportive. Due to these warnings being silent, the rest of the room won’t see the tension or conflict as if we continued to publicly address the issue. ✓- We can ask to PM the individual if they’re comfortable, and put into place “conflict resolution [https://www.7cups.com/forum/Welcome_27/LaurasOfficeDiscussionsWithLaura_277/ApproachingConflictResolutionDealingwithIssuesDirectly_203/1/]” skills to sort the issue out! ✓- If the behavior continues, send another warning until the behavior either stops, or the individual has been muted. Don’t: ✖ - Give them a warning instantly - This will only add to the potential conflict and raise tension. ✖ - Engage in conflict with the member/guest ✖ - Be afraid of participating in the room, or engaging with that member further! We must remember that some people have a hard time expressing their emotions, and sometimes take it out on authority figures, such as Group Mods! don’t worry about it, just be you! You’ve been chosen as a group mod because we believe you’re capable of great things as a group moderator! Thanks for reading this over and happy modding! -Dan117 Also: Huge big ol’ credit to the wonderful @Cadence for helping me on this post, she really brought it together and flushed out some ideas! (as well as a little formatting edit for me) @autumnleigh @hopefultree78 @soulsurfer @kdog334 @MissZ @jake @heather @zedda @sarah @laura @mobbsy @OrunLeon @Chrissy @Philbear @LilyListens @TheDeaningofLife @DHawks @Lynnie @PoeticGuy @Suzanne

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Feedback & Reviews

Super sweet and kind. Great to talk to very understanding

Dovah was the first person who listened to me here and I'm genuinely happy for that. I'm still surprised that someone devotes his time and thoughts for free and cares so much about others. Thanks a lot!

Really helpful and kind. Definitely helped me and was incredibly attentive to my problems. Definitely recommend. :) -Pietro

I LOVED THIS CHAT SOOOOOO MUCH! Thankyou Dovah for being so kind, and considerate, and for listening to everything I had to say! I felt so supported and cared for! It was a such a positive experience for me! What a great way to end my day!!

Cannot say a bad word about this man, perfect listener, understood everything i was saying, and listened to my point of view, and then gave his own perspective as well.

From Page :)

the anti self harm helping guide was awesome!

Super sweet taking all that time to help me with panic attack idk what to say but thank u x

Awesome. :)

Dan was really sweet! Helped me when I really needed it and helped me come to a solution. I couldn't have asked for a better listener. Thanks again xx

Dan helped me avoid self harm today, and gave me a really good suggestion of squeezing an ice cube instead until it melted, I will try this for sure, thanks dan117

Very willing to help!

Amazing listener, very relatable

Incredible perspective. Very perceptive, and sees, hears even the things you're not saying. My mind is much quieter, more at peace now.

Dani is absolutely amazing :) He's prompt with his responses, and he's always concerned about the well being of others. He is nothing short of a life changer, and now that I've talked to him, I've realized that people with such beauty in their personalities still exist. I was kind of hopeless, but he leaves me with a new hope for humanity that wasn't there previously. He's thought-provoking, he's honest, he's kind, he's compassionate, he's always helpful, and most of all, he's a good person. Undoubtedly.

“I promise you that the same stuff galaxies are made of, you are. The same energy that swings planets around stars makes electrons dance in your heart. It is in you, outside you, you are it. It is beautiful. Trust in this. And you your life will be grand.”

Such a fitting quote for someone as amazing as him. :) I will talk to the stars in your honor.

really helpful willing to listen and was very understanding about what i was telling him

Dan is very much empathic, friendly, understanding and positive person.
Feels much more relieved after talking to him.
Ps. It didn't really felt that I was 6 years older than him.

Dan was very helpful and gave very valuable advice in a serious crisis. He really helped me and I'm glad he was there when I needed him. I'm very happy to have met him.

Guys, don't let yourselves fooled by Dan's age. He can judge things better than us, those involved in a situation. Age doesn't mean anything when you analyze the problem that you have from all the angles, find dos and don'ts and the available options that you have. That's what he does, and I'd say that's more mature than a lot of us. :)

Answered my call in about 30 seconds!

He is good.. :)

It was easy to talk about anything and I felt like I could say what I wanted without being judged.

Dan was very nice and caring in the conversation and when he offered to talk to me when I mentioned I was waiting for a listener in the chatroom

Yes

Great listener! Empathetic, understanding and patient. Highly recommended.

He's amazing , very polite, kind and a good listener!!
Thank you for everything !!

Professionally referred me to self help guides and other resources, which were helpful.

Honestly, really helpful, helped me word indescribable feelings, thank you.

Couldn't have asked for a nicer, more helpful and caring professional young guy who really helped me in my time of need tonight. Thank you Dan.

So understanding and helpful thank you for existing

Most helpful and kind, made me feel very comfortable sharing things.

Very patient and understanding, a pleasure to talk to.

Made me feel so much better

this person took alot of time to talk to me i felt like i was being listened to and heard and that my feelings are important i would definitely talk to them again.

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