SilverRhapsody Member Profile

...See more Hello lovely 7cups fam, it's been 5 years since I last made a post. I thought I had found my way with my life for the better. Family wise? Yes I did. I married my then boyfriend, we still live together with my mentally disabled sister and we all get along swimmingly with the rest of my family. Now my anxiety is in my working life. I've had nothing but customer service jobs ever since I've held a job at 19(I'm 29 now will be 30 in April). I recently job hopped twice within the past year. Hop 1 to get out of a toxic job that only relied on me and people taking advantage of my kindness, and hop 2 with my last job because I was starting to get the same vibes. Now I've been in my recent job for less than 3 months and I feel horrible. I work from home now, basically doing a call center job, its my first work from home job. Training was rushed, the job relies on a "fake it till you make it" mentality, your scoring is based very unfairly, and I'm losing sleep at night because now I feel I could lose my job at anytime even though I'm supposed to be in a grace period. This is the highest paid job I've ever had and while my family is proud I'm miserable. I don't mind hard work, but not at a job where you don't have reliable enough tools and resources to get better at the job. They don't take into account anyone with a form of disability, they just constantly ask "how are you going to better yourself?" That hasn't helped me at all since the beginning. There's no downtime at all during the day except for when all calls are cleared. But when our services go down on our end they still expect us to serve people? When we can only do so much without fully knowing the account? It's ridiculous and I've literally cried everyday in training because I don't understand a thing, I don't have much time to process what I'm missing out on during the day, they have specific times in the week but they're only 15 minutes which is stupid. I'm ready to leave as soon as I can, I just like to have a solid back plan when I do. I'm tired of hopping around but I'm also tired of being tired of work every single night. It's not the worst job I've had but definitely the most stress inducing.

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