They were really helpful. My anxiety levels really did come down after speaking to them. I observed that i started to calm down during the conversation itself. He asked the right set of questions to help understand me better. It was like having a friend, not a listener. Wasn't just professional but also friend-like. Felt heard! Felt like having a friend talk to me, showed genuine interest n care. Loved them! Hope they're doing ok in their own life so they can continue providing this kind of support here.