FAQ Thread
We see you spending time in the library 👀 Find here the FAQ thread ~ Feel free to post questions below as well!
~ What is aging up and who does it affect?
Aging up is the term we use for Teen accounts that get to 18 then switch from the Teen side to the Adult side. We call the process Aging up, So this only affects teen accounts.
~ What happens to the account once I age up?
Listeners & Members: Once a person turns 18, the account switches over at 12 AM GMT, and the teen access is automatically removed.
Members that joined a few years ago: You will age up on the first day of the month that comes AFTER your birthday month. So for instance, if your birthday is in January, you will age up on 1st of February.
General: The person will see all the adult rooms (ones that are open and aren't badge locked). As well as the browse listeners changing, so only adults and adult-teen listeners will show up on there. Also, the option for therapy becomes available once someone has aged up as it is only available for adults!
~ What happens to your teen access?
Unfortunately, you will not be able to access your teen chatrooms, chats etc. once you age up....UNTIL you become an ATL! It does not mean that your connection to the teen side is lost!
For members: You can make forum posts to connect with any teen friends to stay in contact! There are also new projects coming to help with maintaining this connection, helping with transition, and getting getting to know more aged up teens! You can find them here once they are live ~
For listeners: You can apply to become an Adult-Teen Listener and regain your teen access! You can read more about that here. Please remember that you can apply to become an ATL 1 month before your birthdate so by the time you age up, you are already an ATL.
~ Will you receive a badge after signing up?
Yes! The Evolution badge is given to aged up teens who join 7 Cups as a teen and continue using 7 Cups as an adult. That will allow you to connect aged up teens together on the adult side.
~ Who can I talk to about aging up? I am very nervous.
Anyone! We are all here for you 
Any teen transition mentor for support with taking on the adult side as a listener or any adult-teen listener for guidance on the adult side. You can apply for one https://forms.gle/WymZKAHD7SnVDpnLA if you are aging up within 1 year.
