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having anxiety

User Profile: emmotive
emmotive December 25th, 2016

merry Christmas everyone! Any who, I recently had paid for a service I didn't want. I though i had cancelled before the trial expired but i didn't do so correctly. Well the payment set me back ALOT. I need to pay for college and books and I'm far from it. I feel so stupid and I'm having intense anxiety attacks....I feel so stuck right now.

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User Profile: Genevieve123
Genevieve123 December 26th, 2016

@emmotive Hello Em, just saw your post - I am wondering if there is some fine print you could go thru here - when you signed up for this service - most contracts tend tohave an outclause within a certain time period - best of luck Gx

User Profile: ChromeLotus
ChromeLotus December 26th, 2016

@emmotive

Are you referring to 7 Cups online Therapy offer?

2 replies
User Profile: emmotive
emmotive OP December 26th, 2016

Yes....I'm sorry

@ChromeLotus

User Profile: helpfulSugar9
helpfulSugar9 December 27th, 2016

@ChromeLotus

im so glad you asked!!! I didn't think that!!

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User Profile: ChromeLotus
ChromeLotus December 26th, 2016

Emmotive- I'm sorry this happened as well. This issue has come up repeatedly with ppl being charged for the month, when they only wished to TRY the Therapy. The 3 day Trial goes by fast, and ppl forget to cancel, or misunderstand, or don't follow the proper cancelation procedure. Then Bam- your out $150. I've not read of anyone getting a refund either... even tho an honest mistake was made. I don't agree with the AUTO enrollment Policy. This is yet another example of a Member having an unfortunate experience 😕

User Profile: ChromeLotus
ChromeLotus December 26th, 2016

Emmotive- Given the situation... I encourage you to email 7 Cups. State the facts clearly, and request a refund. You not only experienced financial hardship over this, but have had Anxiety attacts as well. You tried the 'Free' offer seeking help. To say the result was you being harmed, is not an exaggeration. It was an honest mistake, and I sincerely hope this gets resolved

Let us know what happens. I'm curious, and I'm sure others are as well

1 reply
User Profile: emmotive
emmotive OP December 27th, 2016

So I've been corresponding with them is email. And they're unable to send a refund

@ChromeLotus

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User Profile: Ajooba
Ajooba December 26th, 2016

@emmotive

Sometimes i waste money so stupidly. then i always feel like an idiot. Why dont u sell somethings? Can u borrow from someone...if not i feel really bad for u. I REALLY REALLY hope that you find some way to get the money. Which i am sure u will!