No help
I'm new here. Finally was able to get into a chat with someone and this person was horrible. No empathy after I said I was struggling and said I'm suicidal. Anyone have a clue as to if this is normal? I got my 3rd concussion from work 3 months ago and have been on a downward spiral since. Especially these past few weeks.
The unfortunate answer is that yes, it's a common experience to get a bad listener here because basically anyone can just sign up. So there will be bad ones. But there are good listeners too. Another unfortunate answer is that generally listeners are told not to take chats about suicide, because this isn't a crisis site and they don't have the right training for that. But I think there's a difference between talking about passive feelings and talking about a current crisis/plan. So depends what you're seeking support for. I hope you can connect with the right listener for you and don't let the bad ones get you down or feel discouraged!
@FoxPrince
You are correct, this isnt crisis platform and they don't support any mention of crisis whether active or passive , so a good listener in this situation should have shared crisis resources and kindly inform that they arent trained to handle that situation or that it isnt allowed in 7 cups
https://www.7cups.com/crisis/
No such thing as a "passive crisis" 🤨 ... listeners should be offering support for passive feelings
@FoxPrince
no they shouldn't as listeners are NOT trained or equipped with crisis training which includes being unable to distinguish between active or passive feelings, it might do more harm for an unqualified person to help here even if they have good intentions <3
Once again, if it's passive, it's not a crisis. Majority of people with depression wouldn't be able to use this site if a listener can't tell what a passive feeling is and turns them all away. You basically think people aren't allowed to talk about an entire section of feelings, because how could a listener possibly know that they're just feelings 🙄 don't send me passive-aggressive hearts please.
@woodiscool Not all listeners on the website are helpful unfortunately. However, in my experience the majority of listeners is. It can help to select a listener that is experienced (by looking at how many people they have helped before) and that has a lot of positive reviews from other members.
You have still come to a good spot. Different spots on this site do different things. This is a good spot to just give how you are feeling once a day. I try to answer as many people as I can, but just once.
Remember that it is a site of volunteers, but we do want to support one another if we can. Tell us more about how you are doing. @woodiscool
