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Members' accounts suddenly disappeared

User Profile: Helenaicy
Helenaicy March 18th

Hello...

I have a question about something that keeps happening to me.

I be chatting with a member, and then suddenly their account disappears and it says "Page not found."

Why does this happen? I'd appreciate an explanation. This has happened more than once and I don't know why...

Are they fake acc or something?🤔



3
User Profile: Heather225
Heather225 March 18th

@Helenaicy

Hi! It's very normal to see accounts disappear from time to time. Most of the time, this happens because a member has simply decided to deactivate their own account to take a break or step away from the site. In other instances, accounts may be closed by our system or moderation team. We are deeply committed to maintaining a safe, comforting space for all of our members, and sometimes administrative closures are necessary to ensure the community standards are being met and everyone remains protected. Hope this helps explain things!

2 replies
User Profile: Helenaicy
Helenaicy OP March 18th

@Heather225

Thank you for explaining this to me♡

It makes sense now

1 reply
User Profile: Heather225
Heather225 March 18th

@Helenaicy

sure thing, feel free to ask me questions anytime!

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