Unable to upload or update profile photos. Please help
Hi guys. I am a new listener and very excited to use the app.
I read the guidelines for profile photos. As mentioned a photo that looks more calming is preferable. I am trying to upload a profile photo that is a close up of face but every time I get this error message:
"Failed to store image: Celebrity images may not be used"
The photos I am trying to upload are safe and modest and they are no celebrity or Internet photos so I don't know how to fix this. I read online and found some other users having the same issue so I tried all the fixes like changing colors, made sure size is way lesser than 5 mb. Changed photo formats from jpg to png to no use.
Any help or fix would be highly appreciated.
Thank you.
@ReemSalim
Welcome 🤗Â
And thank you for giving your time to be a listener.
I personally think a generic type of profile and not a picture of you is better because it protects ones anonymity and keeps boundaries clear and allows you to be better protected as a listener!
Thanks for the reply. The current picture is ok but it has a Melancholic vibe so that's why I thought to have it changed.