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Group Mod Reviews: Updated!

User Profile: Kate
Kate January 16th, 2019

The Group Mod Review form is linked in the Chatroom Rules at the bottom of each Group Support Room. We have made a few changes to this form that we hope makes it easier to use and provide feedback.

- Please use this form when you'd like to leave a review for a Group Mod, Room Supporter or Listener that you observed in one of the rooms.

- We encourage you to use this form to fill out both positive feedback as well as constructive feedback on how to improve.

- We have added categories for what kind of review you would like to leave dependent on whether you are leaving a review for a Mod, Room Supporter or Listener.

- Please use the Comments & Feedback box to tell us the details about what feedback you'd like to leave and include any screenshots if relevant.

- If you leave a positive review, your feedback will be shared in a public thread so that others can give the Mod, Room Supporter or Listener a high five as well. Your name will not be shared.

- All reviews will be reviewed by a Community Manager or Group Support Ambassador and if feedback is needed, will be given directly to the user who the report is about.

- Note: If you are filling out this form, we will not reach out to you unless we have additional questions about your report. As always, any behavior consequences are strictly confidential. You will not receive a follow-up on the status of a report.

Please let me know if you have questions on how to use the form!

@sweetlily41 @fluffyunicorns84 @Lorraine234 @Erato @Rose @brilliantTurtle89

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User Profile: MonBon
MonBon January 16th, 2019

@Kate

Thanks for the update Kate!

User Profile: EvelyneRose
EvelyneRose January 16th, 2019

it looks great! The only confusing thing for me is that if you want to leave a review for a room supporter, you have to complete the review for the moderator first because there are required questions on there. Is that correct or did I not play around with the form correctly?

4 replies
User Profile: Kate
Kate OP January 16th, 2019

@EvelyneRose Let me go play with it. It's supposed to take you right to the section.

3 replies
User Profile: EvelyneRose
EvelyneRose January 16th, 2019

@Kate

I went back to see what I did. I chose review for moderator, and then when I finished that page, it let me press next. then the listener/room supporter form came up on the screen, and submit was at the bottom of that page.

2 replies
User Profile: Kate
Kate OP January 16th, 2019

@EvelyneRose Should be all fixed now! Sorry about that.

1 reply
User Profile: EvelyneRose
EvelyneRose January 16th, 2019

@Kate

it's okay! let me go check it out

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User Profile: TortueDesBois
TortueDesBois January 16th, 2019

so I select room supporter no matter if member or listener if they are one?

User Profile: lovelyWhisper66
lovelyWhisper66 January 17th, 2019

@Kate Cool, thanks for the update! Hope people take advantage of the form and utilize it for feedback.

User Profile: Laura
Laura January 18th, 2019

@Kate

Thank you Kate!!