New Criteria to Access Group Chats Live Now!

(This post is outdated. Please refer to the new one here.)

Hi community, As you all may know, we were working on making changes to the criteria to access group chats. Please read this post for more details!

I am excited to inform you that the new criteria are live on-site now. I hope you all may find this change helpful and easier to access the chatrooms. The new criteria are:

Only for Member Group Chats

• For Members: (Both Adults and Teens)

• • Tier 0 (Accessible by everyone)
    • Rooms: Sharing Circle, Support Session, Special Events
  • Tier 1 = Basic Chatrooms
    • Rooms: Support Room 24/7, General Support, Member Community Room
    • Badges will be required: Either Chief Chat OR First Post OR Complete 10 path steps
      • Chief Chat: for completing the first conversation 1-1
      • First Post: for creating the first Forum Post
      • Complete 10 path steps
  • Tier 2 = Topic Chatrooms
    • All Topic Rooms (Anxiety, Depression, Trauma, LGBTQ+, Disability, Relationship, etc)
    • Badges will be required: Either Chief Chat or First Post + Compassion Hero badge.
      • Chief Chat: for completing the first conversation 1-1
      • First Post: for creating the first Forum Post
      • Compassion Hero: for members who have successfully completed the group support compassion course https://docs.google.com/forms/d/e/1FAIpQLScMEXP6lopKu4ZJAtmctmwk0vq9Fp7T892gWJteqmQoIJa_Dg/viewform

For Listeners in the Member Group Chat (Both Adults and Teens)

• Tier 1 = Basic Chatrooms
  • Sharing Circle, Support Room 24/7, General Support, Member Community Room
  • Badges Required: Refresher and Community 101
    • Refresher: for updating active listening skills with a practice mock chat. https://www.7cups.com/listener/mockchat/
    • Community 101: for learning about the 7 Cups community best practices & skills. https://www.7cups.com/listener-community-guide/
• Tier 2 = Topic Chatrooms
  • Topic Rooms like Anxiety, Depression, Relationship, LGBTQ+, Disability, etc
  • Badges Required: Refresher, Community 101, First Chat, and Listener Oath
    • Listener Oath: for taking the 7 Cups of Tea Listener Oath. https://www.7cups.com/forum/ListenerLearningJourney_149/ChatSupportResources_61/ListenerOath_117/1/
    • First Chat: for making it to one chat with a member
    • Community 101: for learning about the 7 Cups community best practices & skills. https://www.7cups.com/listener-community-guide/
    • Refresher: for updating active listening skills with a practice mock chat. https://www.7cups.com/listener/mockchat/

Note on the teen side rooms: The only rooms that are open 24/7 on the teen side are Support Room, Teen Community Room, and Teen Listeners.

If you experience any issues or challenges, please do let us know. Thank you <3
Looking forward to seeing you all in the group chats and listening, supporting, and getting to know each other.

All texts in blue color are clickable and hyperlinked.

Important Notes based on the feedback!

• When it says "Badges will be required: Either Chief Chat OR First Post OR Complete 10 path steps": It means that any one of the badges will be required to access basic chatrooms and not all three. If you have it then great but you need only one of them to access the basic chatrooms like Support Room or Member community Room.
• Privacy concerns related to attempting Compassion Course: To take the quiz and submit your responses, you are NOT required to have a Gmail account or a real name. All it needs is your 7cups account username and that is also only needed for the badging purpose. Your privacy is our priority and we DON'T ask for any personal information or email contact.
• How to check what you may need to access group chats: Please "Go to https://www.7cups.com/connect/groupChatrooms.php page and click on the "Unlock Group Chat" button and see if one of the checkboxes is unchecked? If you have a Chief Chat badge and the first 3 checkboxes are ticked for you, then you have access to the basic chat rooms. But if the boxes showing ticked for you and still unable to access, then please send me a message and we will figure out why you don't have access.