June 5th, 2021
June 5th, 2021
Hi @ColorfuldogsofParadise,
Thank you for tagging me in this. I understand how difficult it can be to handle situations where members use rooms to give feedback about 7Cups. As moderators, it is best to remind them of proper feedback channels and ask them to leave feedback there so those in charge can see the feedback and address it accordingly. Then gently ask the room to move on from discussions of such topics as things can get heated pretty quickly in rooms with many participants.
Some of the feedback channels include but is not limited to the following:
- Mod, Room Supporter, Listener Review (group support)
- Member-Member / Member-Listener Report
- Member Chat Rooms Feedback
- Submit a Suggestion Ticket
- email feedback directly to community@7cups.com
So the information we share depends on what they member is leaving feedback specific to.
I am curious to see what @LuluRings has to say about this as well.