Excuses
It's... complicated but to put it simply, a lot of the fights my SO and I get into are always related or tied back to her trauma/past/or part of her mental problems, and she claims to "know this" and gave me guidelines on how to help, but when I follow them they only make things worse, I need some help or even just a word or two, because I love her to the ends of the universe.
to properly guide on how to respond when fights happen would like a little more detail on the kind of mental illness she has, her reactions/actions when fights do happen, what you do then what she does and vice versa, details on her past/trauma, examples/insights on some fights that have happened before and so on....
you can maybe get help from a certified therapist as they are best able to guide with proper follow ups and other professional help for you and your partner. Cheers!
ps if you would like to connect just leave me a message and I’ll respond as soon as I see.