Chat issues?
Heya folks!
Well I've been chatting lately and I dunno but most of my messages don't seem to be really getting through :/
Is this just my issue? or is anyone else somewhat facing the same issue?
@newbiebunny
Hello there 😀
Im sorry you are experiencing this with some of your chats, and I can say we have all probably had similar experiences to, but I think the thing to remember here, is to look at the good work you have already done, and the support you have provided to many of our guests and members.
You can reach out to peer support/mentor team who can help you further regarding difficult chat situations, they are there to help guide and support you as a listener, we appreciate your help and we want you to feel confident as a listener, you are important to this community and we want you to enjoy your listening experience.
I am not apart of the peer support team, I am a forum mentor, Please feel free to pm me, and we can talk about this further, you are doing an amazing job here, and I don't want you to feel disheartened.
Please take care
@professionalPerspective60
I seem to be having the same problem, not seeing any request tab, cant access the group chat- nothing is loading. if i try to connect with any listener in the list, some error code 100 is coming
@HopeBehindtheVeil23
Hey there,
im sorry your experiencing difficulties have you tried refreshing your browser? Or clearing your cookies?
failing that, you can submit a fault to our support team who can look into it for you by filling in the the below link.
good luck
https://www.7cups.com/supportDesk.php
I have had this issue as well. I have found that this site just takes an incredibly strong internet connection.