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Heather225 profile picture
"Account Deactivated!" Here's What to Do!
by Heather225
Last post
June 25th
...See more If the text below is not displaying properly, read it in this document [https://docs.google.com/document/d/16xL-4OHMzZ0epFdfeeFiUwaxKs4C4HBEMvopcVHqIFw/edit?tab=t.0]. ------------------------- Account Deactivated! Your account has been deactivated due to a violation of the 7 Cups Terms of Service. For more information please review our Support Desk FAQ [https://help.7cups.com/]. To request a second review of your account, please use this form [https://docs.google.com/a/7cupsoftea.com/forms/d/1G3mY_0EY6943AZjctvO30lVTherrlpScXDVpoGam0h8/viewform]. ------------------------- You may have seen this prompt before and have wondered, why did this happen? In this post, I break down all the possible reasons for this and walk you through what to do next! Accounts are deactivated for activity that violates the Community Guidelines. Common reasons for deactivation include: * Inappropriate Content: Sending sexual, violent, or harassing messages. * Wrong Age Group: If you are in the wrong age group, your account will be deactivated and upon writing in, you will be asked to verify your age. * Solicitation: Asking other members for money, personal contact info, or professional services. * Offsiting: Sharing social media handles/emails/phone numbers to connect off-platform. Examples: T/elegram, WhatsApp, D/iscord, IG * Breaching user confidentiality: Disclosing your account identities. Example: Letting others know your member account while under your listener account. * Romantic Relationships: 7 Cups is a support community, not a dating site. Using the platform to find romantic partners or pursue relationships is strictly prohibited. * Listener Violations: Gamifying the system to give yourself reviews, Impersonating any user, admin or Community mod account, ATLs who engage in offsite contact with teens.  * Multiple Accounts: Creating extra accounts to get around a block or suspension. To address infractions, we use a Behavioral Points System to balance accountability with improvement, ensuring that members who break a rule have a transparent opportunity to do better rather than just facing punishment. Read up on it here. [https://www.7cups.com/community-guidelines/7-Cups-Behavioral-Points-System-70ccca9adfef4babba74119da05a91d4] What To Do (The Appeal Process) Do not create a new account. If you create a new account while your main one is banned, the system will flag it as "Ban Evasion." This will make it much harder to get your original account back. Instead, follow these steps: * Click the Link: In the error message, there is a link that says "please use this form." Click that immediately. * Fill Out the Form: You will need to provide your username, email, and an explanation. * Be Honest: If you know you broke a rule (even accidentally, like sharing a social media handle), admit it and apologize. If you genuinely believe it was a mistake (e.g., you were flagged for being underage but you are an adult), offer to provide proof of age. * Wait: We have a Safety team that reviews these manually.  7 Cups relies on community safety. If the violation is severe (like safety risks), the system may deactivate the account automatically to protect the community until a human can review it. This is why the review form [https://docs.google.com/a/7cupsoftea.com/forms/d/1G3mY_0EY6943AZjctvO30lVTherrlpScXDVpoGam0h8/viewform] is your best option. It puts your case in front of a real human staff member. ------------------------- Note: If you have not received a response from 7 Cups within 72 hours, check your spam folder. ------------------------- In closing: When in doubt, consult the Community Guidelines. Read them in full here. [https://www.7cups.com/community-guidelines/] If you have any questions, contact our Help Center [https://help.7cups.com/hc/en-us/requests/new/]. We’re here to help!
Heather225 profile picture
The Offsite Contact Rule and How It Protects You
by Heather225
Last post
May 4th
...See more Hi, everybody! Some folks have asked why we enforce zero tolerance when it comes to offsite contact. The offsite contact rule is simple: you're not permitted to ask for or share personal contact information with anyone you meet on 7 Cups. This includes social media handles, phone numbers, email addresses, or any other way for someone to contact you outside of the site.  I know it can be tempting to connect with people you've bonded with outside of the platform, and you may think it's a pretty trivial thing, but it's crucial to understand why the rule is in place and why it's so vital for our community's safety. ‼️ The main reason for this rule is to protect our community members. 7 Cups is designed to be a safe, anonymous space where you can share and receive support without fear of judgment, harassment, or having your personal information compromised. Once you take a conversation offsite, that safety net disappears. ‼️ 7 Cups provides a level of anonymity that allows people to be vulnerable and open up. We don't really know who is on the other side of the screen. No matter how much you think you know or trust someone, sharing personal information can expose you to real-world dangers that the platform can't protect you from. I consider our platform a sanctuary, a place where the focus is on emotional support. When offsite contact occurs, it can lead to complicated relationships, gossip, and conflicts that can spill back onto the site and disrupt the supportive environment we've all worked so hard to create. ‼️ The moment you move your conversations off 7 Cups, the platform has no way of helping you if something goes wrong. Our community guidelines, reporting tools, and staff can't intervene in offsite interactions.  ‼️ This rule is especially critical for protecting younger users and those who are in a vulnerable state. It helps prevent things like "catfishing" (someone pretending to be someone they're not) or a user with harmful intentions from targeting someone they've connected with. I know it can be frustrating, especially when you feel like you've made a genuine connection with someone. But please remember that this rule is for everyone's benefit. It’s a collective effort to maintain the integrity and safety of this community. Let's all do our part to respect the guidelines [https://www.7cups.com/community-guidelines/] and keep this a safe space for everyone who needs it. ------------------------- If you're not convinced, I recommend reading this real user cautionary tale: My Experiences with Offsite Contact [https://www.7cups.com/forum/safe7cups/Part3InformationResoucesUpdatesStation_1371/MyExperienceswithOffsiteContact_317308/]
Heather225 profile picture
Apply for the Safety Patrol Team! (Now Open to Listeners and Members)
by Heather225
Last post
February 25th
...See more Are you passionate about our community? Are you always looking out for the safety of others? We are looking for dedicated community members to scan for inappropriate profiles and flag them so they can be removed quickly and efficiently from the site! We are very excited to announce that members can now join the team! Here’s what being on the Safety Patrol looks like:: - Scan the browse listeners page [https://www.7cups.com/BrowseListeners/] daily and flag any inappropriate profiles - Scan the general request queue daily for inappropriate profiles - Scan forums or group rooms for inappropriate profiles - Be proactive to help flag any profile you have seen anywhere that is inappropriate How do we know if it's inappropriate? - Sexual or graphic profile picture - Sexual or graphic username - Sexual or graphic bio text - Profile bio text sharing social media handles, email Id..etc. Prerequisites & Expectations: ✓ Listeners: You must be a Verified Listener [https://www.7cups.com/forum/ListenerLearningJourney_149/VerifiedListenersProject_1839/IWanttobeaVerifiedListener_46935/1/] ✓ Members: You must be a part of the community for at least one month (no longer have the Newbie badge) ✓ You must be active on 7 Cups a few times a week (roughly an hour minimum) ✓ You will be required to read a document on best practices [https://docs.google.com/document/d/1vBXLvo7gLMewIM1lhnZ2g8MXAnq4sMwxqXgxzTJCDos/edit] and pass a test to prove your knowledge. ✓ Once you have read the guide in full and understand the material, apply and take the test here. [https://docs.google.com/forms/d/e/1FAIpQLSeiPkuyjGZs7x2NY5b1tgkO5QoRRiXzFFobMpHiWthKUxgaKg/viewform] Primary Points of Contact Team Leader: Rebekah Thank you so much for your interest in keeping 7 Cups a safe and supportive place! [ Updated by Rebekah on 4th January 2023 to display newer guide. ] [ Updated by Rebekah on 25th February 2026 to amend the leaders list. ]
Remina profile picture
A Friendly Reminder About Listener Accounts & Seeking Support
by Remina
Last post
17 hours ago
...See more Hi everyone! 💙 I wanted to post a quick reminder for both listeners and members about the purpose of listener accounts. Recently, I've noticed several listener accounts creating forum threads to vent or seek personal emotional support. I completely understand that listeners are human too and experience difficult days. Everyone deserves support. However, it's important that support is sought from the appropriate account. As stated in the Forum Guidelines: "Users are expected to maintain a listener role if on a listener account. This includes not seeking emotional or personal support and following the expectations of a listener outlined in active listening. Please switch to a member account if necessary." This guideline exists to help maintain healthy boundaries and professionalism on the platform. It also promotes listener self-care and helps prevent role reversal between listeners and members. At 7 Cups, we take the listener role seriously and ask that listeners remain focused on providing support while using a listener account. If a listener needs support themselves (and we all do sometimes!), the expectation is to switch to a member account before seeking that support. This helps maintain clear expectations and ensures members continue receiving quality support. I also want to mention something I've seen come up from time to time. Sometimes a thread that doesn't follow the guidelines may remain visible for a little while before a moderator reviews it. Please don't assume that because you see a post still up, it means the behavior is allowed. There can occasionally be a delay in moderation, but posts that violate the guidelines are reviewed and, when appropriate, removed. If you're a member or listener and notice a listener account creating posts that appear to be seeking personal support, venting, using excessive profanity, or otherwise posting in a way that would be more appropriate from a member account, please consider flagging the post so moderators like myself can review it. Your reports genuinely help us keep the community safe and consistent. Likewise, if you come across one of these posts, please avoid providing personal emotional support to the listener through that thread. Instead, encourage them to switch to a member account, where they can receive the support they deserve while also protecting the boundaries that help our community function well. Finally, I encourage everyone—both listeners and members—to take a few minutes to read (or reread) the Forum Guidelines (click here [https://www.7cups.com/community-guidelines/p/Forum-Guidelines-3c989621981b4b6db6c722d76274b058]). They answer many common questions and help ensure we're all contributing to a supportive, respectful community. Thank you all for everything you do to make 7 Cups a safe and welcoming place for everyone. 💙
cheerfulKiwi1776 profile picture
Need some help heree
by cheerfulKiwi1776
Last post
Sunday
...See more Hello all. Does anyone know what this does?
Rebekah profile picture
Safety Patrol: Cheers and Top 5 Flaggers! ✨
by Rebekah
Last post
July 2nd
...See more Hello everyone! I hope you're doing well 🌞 This will be our main forum thread detailing when cheers have been awarded, and our Top 5 Flaggers! It will be updated every so often with new Top 5 Flaggers (I'd like to aim for once a month, but I have a feeling it'll be a bit more sporadic than that), and when cheers have been awarded for flagging. So, this space is quite important for Safety Patrol team members. Maybe 'subscribe' to this page and keep an eye on updates from Safety Patrol leaders! PPC (Primary Points of Contact); - Ambassador: Rebekah [https://www.7cups.com/@Rebekah] - Admin: B [https://www.7cups.com/@Bookworm4]ookworm4 [https://www.7cups.com/@Bookworm4] - Community Manager: Heather225 [https://www.7cups.com/@heather225]
Magicpawsoffuture profile picture
Links
by Magicpawsoffuture
Last post
July 2nd
...See more  What is the 7 cups guideline on links? do you click on them or not! whats the best practice
Rebekah profile picture
My Experiences with Offsite Contact
by Rebekah
Last post
July 1st
...See more Hello, everyone! I hope you’re doing well, and that you’re having a great day 🌞 This post hasn’t been an easy one for me to write, because it has so many negative feelings associated with it; shame, anxiety, embarrassment, even a little bit of fear. But, with a lot of encouragement, I’ve decided that it’s best to share with you all my personal experiences with offsite contact, both via 7 Cups and off 7 Cups. Yes, you read that correctly. Back when I was a young teen listener (I’d been a listener for no more than 2-3 months), I connected offsite with a member. It was very, very stupid, and quite frankly, it was downright dangerous. Not to mention against the rules! This isn’t my only experience with offsite contact/dangerous activity online generally, and I will get to this very soon. I know what you may be thinking. I’m a safety leader - an ambassador, nonetheless - and I broke one of the most important rules relating to safety. I’ve thought about this a lot (with help from others), and I’ve come to the conclusion that my previous actions have influenced me to care so much about safety. I have lived through what could happen as a result of offsite contact, and that is why I can be so pugnacious when it comes to the safety of users, especially teens. I am not my past mistakes. Written below are my experiences with offsite contact and dangerous actions online. 7 Cups I had no idea of the rules regarding offsite contact. I didn’t know that it was prohibited (even though I have more than 1 brain cell, so it should have been obvious). Thankfully, I was safe during this interaction (as was the member), but other users have definitely not been as fortunate. As soon as I was made aware of the rules, I removed the user from my social media, and sent them a message on 7 Cups stating that it was highly inappropriate of me to engage in offsite contact with them, and that it was best for all communication to be had on the site. I had no intention of breaking any rules. Back when I used to have profile pictures of art that I had drawn, one member was able to find me on a site where you can write stories. As soon as I noticed the connection, I removed all followers who I did not personally know and changed the username/profile pictures, both on that site and on 7 Cups. Even if you don’t share offsite contact explicitly, some users may find you because of similar usernames or profile pictures. You may trust a person you meet online. You may really like their personality, and click with them in so many ways. You may feel like they’re a friend. Your friend. They may feel the same way, and they may even actually be the person you think they are. But so many things are possible when we share our details. For example; * The person could be dangerous * The person could be looking to harm you * The person could attempt to blackmail you * The person could attempt to locate you/invade your privacy * The person could be ‘catfishing’ you, i.e., pretending to be someone and acting as this person, sometimes with or without photos, only to be completely different Yes, we make friends on the site, and that’s great! But that’s where it needs to end -- the site. It should not ever, ever go any further than chatting in the rooms (or PMs, if with a listener), because it can be (and is) dangerous. People aren’t always who they say they are online; I know this from my own personal experiences, which are detailed below. Games I remember being a very small Rebekah, I think I was around 7 or 8 years old. Still using my brother’s 1990s acorn computer, I started playing a game (which I won’t name). It was aimed for children 6+ (though anyone could play it, feasibly). I remember another user asked me for my name and where I lived. They told me they lived just a few miles away from my very small Welsh town (exceptionally unlikely), and that their name was very similar to mine. This made my small child brain happy -- this user then asked if I wanted to marry him, and what did I say? I said, “no, thank you, because I want to change my surname when I get married.” This is such an innocent, childlike thing to say, exactly because I was a child! This user was clearly an older person looking to cause harm to me. It’s terrifying when you really think about it. In the same game, when I was older, I connected with a user on Skype. We had a video call, and they refused to show their face or speak into the phone. This is a major red flag that I couldn’t see as a young 13-14 bambino. He told me to find some alcohol in my house, and to drink it. He took a screenshot of me doing this, and said he was going to post it on his social media. I don’t think he did this, but I will never know. He asked me lots of personal questions that I don’t quite remember. I can only see how blatantly predatory this is now that I am an adult.  In a different game, I made friends with someone who eventually started to beg me to come and live with them in their country. I was no more than 8. I asked them to stop, and they wouldn’t, so I told my mum what was happening. She told me to block them and to come off the game, which I did. Games are fun, and we can make friends on them. But, they need to stay as game-friends. Just like how 7 Cups friends need to stay as 7 Cups-friends. Social Media When I was 11, I created an account on a popular social media platform. I was obsessed with Monster High, particularly one of the characters. I would follow any and all accounts that were related to this character, and that involved one that was something like, “charactername_official”. The ‘official’ part to me made me think, ooooooo, they must like the character as much as me! So, I ‘followed’ them. What came after this was nothing short of completely predatory behaviour, that I only realised when I was around 17 or 18. I don't remember how old they said they were (they were definitely over the age of 18). They told me they lived in a spacious flat in Florida, and mapped out their location to me, with a red line going from where he lived to my country. He told me that I should come and visit him at some point. He sent me a photo that he said was himself, but I now know that it 100% was not. It was heavily pixelated and looked like a model. Even if it was him, the picture he had sent me was inappropriate as it was a shirtless photo. I’ve tried searching for the photo on Google, but I’ve not found it. That random man had/has pictures of 11 year old me, and that’s absolutely terrifying. Conclusion and Key Points Here are the key points from this post; * Sharing your details online is not safe, under any circumstances * People are not who they say are * You are NOT your past mistakes * Photos are never completely erased from cyberspace * If you are catfished, targeted by older people, or hurt in any sort of way, it is NOT your fault * Learning is growing, and growing is important so that we can be the best version of ourselves * If you meet someone on 7 Cups, STAY on 7 Cups I’ve made mistakes, and I have learned from them. I am the best version of myself. It’s okay to make mistakes -- this is something that I have been taught from a young age, but only really began to understand recently. If there’s only one thing I want to make known from this post, it’s this: if you are currently in contact with someone offsite, please remove them. I know it sounds mean or even unfair, but please, listen to/read everything I’ve said and really think about it. Not only is it against the rules, it can impede your safety. I’d like to give a special thank you to @Heather225, who has encouraged me to create this post. I wouldn’t have been able to do this without you, and I’m grateful for all that you’ve done, not just for me, but for the greater community. Resources * 7 Cups Community Guidelines [https://www.7cups.com/community-guidelines/] * 7 Cups Teen-Specific Guidelines [https://www.7cups.com/community-guidelines/Teen-Community-Guidelines-3be96c58c238418e8a2584592941d794] * 7 Cups Safety/Reporting Guidelines [https://www.7cups.com/community-guidelines/Safety-Reporting-c97e53621f924398b1db1088c9def307] * ‘Catfishing’ Support [https://www.cybersmile.org/what-we-do/advice-help/catfishing] * Cyberbullying Support [https://www.internetmatters.org/issues/cyberbullying/resources/] * Online Grooming Support [https://www.internetmatters.org/issues/online-grooming/resources/] * Sharing Explicit Material - Don’t Do It! [https://alert-ab.ca/butt-out-creeps/] * Staying Safe Online Pt. 1 [https://www.bbc.com/ownit/the-basics/8-tips-for-staying-safe-online] * Staying Safe Online Pt. 2 [https://staysafe.org/cyber-safety-tips-for-adults/]
Rebekah profile picture
Inclusivity Within the 7 Cups Community
by Rebekah
Last post
June 30th
...See more Hello everyone! It's that time of the month again (thankfully not the one involving blood) for a safety discussion! 🦺💙 Today's topic is... inclusivity within the 7 Cups community! 🌟 Wait... what's inclusivity, is that even a word? 🤔 According to my built-in spellchecker, 'inclusivity' is not a word 👀 In my own thoughts, an inclusive community is one that is respectful and supportive of all different people, regardless of: * Skin colour 🧑🧑🏻🧑🏼🧑🏽🧑🏾🧑🏿 * Sexual orientation 🏳️‍🌈 * Gender identity 🏳️‍⚧️ * Religious beliefs ✝️✡️🕉️☸️☪️ A truly inclusive community would be one that strives to achieve the above. That sounds lovely! What stops us from being like that? Unfortunately, there are a few barriers... * Lack of group/individual representation * Microaggressions * Unconscious bias Wait, what's that last one? 🤔 Unconscious bias? Glad you asked! This term generally refers to actions or thoughts we have that are ignorant to the situation. For example, an unconscious bias we may have is that certain genders are best suited to a job based on stereotypes or limited (mis)information. We all have biases! Okay... well can 7 Cups ensure that everyone has equal opportunities and resources? Good news! 7 Cups can ensure those! By: * Offering accessible support options ✅ * services in multiple languages ✅ * resources for individuals with disabilities ✅ * ensuring platform is user-friendly for everyone ✅ * Creating a diverse and inclusive support network ✅ * recruit listeners from varied backgrounds ✅ * resources in multiple languages/formats ✅ * Affordable services ✅ * free or sliding-scale options for users with financial constraints ✅ * Prioritize confidentiality and respect ✅ * Regularly solicit feedback from users ✅ Useful Links 🦺 Practicing Inclusivity [https://www.7cups.com/forum/groupmod/General_2446/Inclusivity_372024/] Respect, Tolerance, Inclusivity [https://www.7cups.com/forum/welcome/CommunityGuidelinesandProtocol_446/RespectToleranceandInclusivity_318558/] Questions To Consider… 1. What does inclusivity mean to you? 2. How can individuals recognize and address their own biases?
cheerfulKiwi1776 profile picture
Teen Members thats what to do if you want to talk to someone but the queue is long or nobody takes you up!
by cheerfulKiwi1776
Last post
June 29th
...See more Ugh who doesnt know that feeling when you seek to be heart but the queue is either too long or nobody is taking you up?  Fortunately 7 cups has multiple things to do if this happens! I ll list only 4 of the easiest ones!  1. Browse listeners here: https://www.7cups.com/BrowseListeners/ And find someone that suits you! 2. Go to the two 24/7 open chatrooms here: * https://www.7cups.com/chat/?c=2_99f55403c310496c6kgL7OsGVObLck4a7GkReg * https://www.7cups.com/chat/?c=2_a104a20c5d6524d9CGvWHWLrIb68FsHqJ8yQSg 3. Write a forum post about what concerns you at any of our multiple communities! 4. You can always check out community calendar for events that might associate with your problems! I hope this post helped you fellow teen members! Feel free to send me a text if you need anything! Take care✨️💜
Heather225 profile picture
"Account Deactivated!" Here's What to Do!
by Heather225
Last post
June 25th
...See more If the text below is not displaying properly, read it in this document [https://docs.google.com/document/d/16xL-4OHMzZ0epFdfeeFiUwaxKs4C4HBEMvopcVHqIFw/edit?tab=t.0]. ------------------------- Account Deactivated! Your account has been deactivated due to a violation of the 7 Cups Terms of Service. For more information please review our Support Desk FAQ [https://help.7cups.com/]. To request a second review of your account, please use this form [https://docs.google.com/a/7cupsoftea.com/forms/d/1G3mY_0EY6943AZjctvO30lVTherrlpScXDVpoGam0h8/viewform]. ------------------------- You may have seen this prompt before and have wondered, why did this happen? In this post, I break down all the possible reasons for this and walk you through what to do next! Accounts are deactivated for activity that violates the Community Guidelines. Common reasons for deactivation include: * Inappropriate Content: Sending sexual, violent, or harassing messages. * Wrong Age Group: If you are in the wrong age group, your account will be deactivated and upon writing in, you will be asked to verify your age. * Solicitation: Asking other members for money, personal contact info, or professional services. * Offsiting: Sharing social media handles/emails/phone numbers to connect off-platform. Examples: T/elegram, WhatsApp, D/iscord, IG * Breaching user confidentiality: Disclosing your account identities. Example: Letting others know your member account while under your listener account. * Romantic Relationships: 7 Cups is a support community, not a dating site. Using the platform to find romantic partners or pursue relationships is strictly prohibited. * Listener Violations: Gamifying the system to give yourself reviews, Impersonating any user, admin or Community mod account, ATLs who engage in offsite contact with teens.  * Multiple Accounts: Creating extra accounts to get around a block or suspension. To address infractions, we use a Behavioral Points System to balance accountability with improvement, ensuring that members who break a rule have a transparent opportunity to do better rather than just facing punishment. Read up on it here. [https://www.7cups.com/community-guidelines/7-Cups-Behavioral-Points-System-70ccca9adfef4babba74119da05a91d4] What To Do (The Appeal Process) Do not create a new account. If you create a new account while your main one is banned, the system will flag it as "Ban Evasion." This will make it much harder to get your original account back. Instead, follow these steps: * Click the Link: In the error message, there is a link that says "please use this form." Click that immediately. * Fill Out the Form: You will need to provide your username, email, and an explanation. * Be Honest: If you know you broke a rule (even accidentally, like sharing a social media handle), admit it and apologize. If you genuinely believe it was a mistake (e.g., you were flagged for being underage but you are an adult), offer to provide proof of age. * Wait: We have a Safety team that reviews these manually.  7 Cups relies on community safety. If the violation is severe (like safety risks), the system may deactivate the account automatically to protect the community until a human can review it. This is why the review form [https://docs.google.com/a/7cupsoftea.com/forms/d/1G3mY_0EY6943AZjctvO30lVTherrlpScXDVpoGam0h8/viewform] is your best option. It puts your case in front of a real human staff member. ------------------------- Note: If you have not received a response from 7 Cups within 72 hours, check your spam folder. ------------------------- In closing: When in doubt, consult the Community Guidelines. Read them in full here. [https://www.7cups.com/community-guidelines/] If you have any questions, contact our Help Center [https://help.7cups.com/hc/en-us/requests/new/]. We’re here to help!
Rebekah profile picture
Check-Ins: They're Different Now
by Rebekah
Last post
June 23rd
...See more Hi, team! I hope you're all doing well 🌟 I wanted to keep you all in the loop about how we're doing check-ins from here. The majority of you voted for check-ins to be conducted in the forums (12), and so we will be hosting them here from this month. Some of you struggle to see forum posts due to using the app, so I'm going to ensure we accommodate everyone by PMing those of you who chose check-ins to continue that way. I'll try to remember those of you who chose that method, but if by chance you see this, and you wanted check-ins to continue via PMs, please let me know! That being said, time for the check-in! We've updated the form slightly so that it now asks for feedback on my leadership. Please find this by clicking here [https://docs.google.com/forms/d/e/1FAIpQLSdy8zP30DhYbEa68eSnuUsanmUcOtCurGVsqMuTXvzo_4-kCw/viewform]. If you'd prefer to answer in this thread how you're feeling, please consider these questions... * How are you feeling about your role? * Do you have any questions about safety or for team leaders? * Do you have any feedback about safety or the team? 🌞 Some reminders... * Please remember to fill out the flag form found HERE [https://docs.google.com/forms/d/e/1FAIpQLSdXEfHsSo9L1aj48p6v0umXsRL-P-bQJCZBBYA0s_n8n6-V9Q/viewform] so that you can be in with the chance of being a top flagger (and so we can award you with your cheers) - if you fail to log your flags here then we'll assume you are inactive. We kindly request that everyone aims for 5 flags as a minimum each month. If you are unable to make any flags during a month then please let Rebekah know. * Our role is to flag inappropriate profiles (bios, profile pictures and usernames), not chat topics or 1-1/group chat messages. If you are in doubt, please check the guide or contact @Rebekah.  * We are actively looking for members to join our outreach team. Let us know if you are interested in helping out! (SO team: if you have been trained to outreach then you do not need to flag the profile. You can instead log your outreaches on the relevant dashboard as stated in the outreach guide). * The safety team is evolving! If you are interested in supporting our expansion as a Project Agent, please contact me via PM. @EvelyneRose @Rebekah  @Kieran000 @Coolvibes @KindnessMatters2020 @izzyy528 @MelodyoftheOcean @Phoenixthepoised @positivePumpkin22 @LittleBirdie30 @Jenna @Suryansh @InternalAcceptance @KristenHR @MidnightRaven999 @Sunisshiningandsoareyou @kindheartedlily @Sponge2 @fantasticJet1739 @magicalTree4461 @Arie3 @EmotionsListener @blissart @MistyMagic @Lou73 @fruityPond7887 @Hamstermum @AffyAvo @Jiminycricket91 @SparkyGizmo @LOOPHOLE @azuladragon34 @sweetmikayla @KatePersephone @Kristynsmama @tuffattack @SweetAurora77 @Ivy229 @Ivebutterfly @Riri1616 @Sealiously @MydogLiz8 @amiablePeace77 @comfortableNight4463 @bobCatz @Yati2 @agentsky1705 @ArtemisStormWolf @incredibleRainbows2036 @SilverSeastar @AuroraAstral @1chillalien @BenPav @fruityHoliday63 @Grace3012 @BeingOkayTogether @Nirjhar @SherifRiad @ashish360 @BradListens @halcyonCloud2036 @wonderfulBlueberry7326 @EllaListens @RK0005 @chapteredvine @jaileybeann16
warmheartedTurtle6662 profile picture
Member Safety
by warmheartedTurtle6662
Last post
June 21st
...See more Hi. I don’t know if I am in the right place. I spoke to a great listener and the chat went well. They said I could contact them again. I tried about a week after our first chat. They said they would find time and get back to me and I said thanks. I woke up this morning and I have been blocked by them. No reason given and no explanation. I am very upset because I did nothing wrong. I wish they had just been honest with me and then gone. Whatever their reason was, no time, couldn’t support me etc. But telling me they wanted to be there for me then disappearing is very upsetting for me. There were safer options.
YanaAlYanas profile picture
Cyberstalked
by YanaAlYanas
Last post
June 21st
...See more Hi I have been getting harassed online for two years. A person unknown and anonymous to me spread my online diary around and has followed me online on various apps and websites over two years resulting in constant harassment and bullying online. I feel this person is invading my privacy and trying to take control of my life. Some days I don't sleep well because I am up constantly worrying and if no one believes me I thought I'd just let it out anyway. A few months ago I received an email that someone tried to log into my Skype account. So two days ago i decided to log into my Skype account to realize that someone had deleted all my Skype contacts. I received an email that my old Instagram password was attempted to be changed and the same with various other accounts I've had online. I received prank calls from someone whom I did not give my number to who apparently knew me from high school. There was no possible way that he could have found my number. Someone had given it to him. A year ago I realized my whats app conversations were getting monitored and later I noticed the rest of the apps on my phone were compromised. Starting this summer I noticed that my social media apps are all compromised and I had to delete them off because of the constant harassment and trolling. I would greatly appreciate if I could find a long term listener who has some experience with my situation. It would be extremely helpful since I am not able to search a listener without seeing trolls.
Rebekah profile picture
Safety Outreach: Feedback
by Rebekah
Last post
June 19th
...See more Hi, everyone 🌟 Safety Team is having a productive start to 2026, it seems! 🦺 For a while now, we've been receiving feedback for Safety Outreach members after a successful (i.e. resolved) outreach message. I wanted to share with everyone the positive feedback that our lovely outreach members have received since August 2024 from December 2025. 🌞 ✨ izzyy528 ✨ "Izzy kindly explained what the concern with my bio was. It was an honest mistake and I think they realized that! Thanks Izzy!!" "Perfect! Very friendly and kind about the situation!" "They were super understanding and helped me fix it, I'm so grateful" "I am happy she noticed and was friendly but direct on the matter. Very polite and helpful. She helped me resolve an issue i had with looking for mentors and made me trust on 7cups to be actually active. Nice meeting her😊🩷" 🌱 TovaCares76 🌱 "She was polite and an explanation was offered. She is such a wonderful person" 🌊MelodyoftheOcean🌊 "They were nice and understanding" "Explanation was kind and understandable, and they kindly explained and answered my questions and ended chat amazingly too." "Their outreach was polite, professional and very friendly." "While writing the bio I actually didn't noticed that I might be sharing my too much personal information, the team member politely reached out to me, I'm really glad that safety team reached out to me" 😺 Kieran000 😺 "It was a very respectful and straight forward connection. Made it clear why there was a violation and asked if it can be dealt with." "I really appreciate the outreach and the care taken to ensure I followed the guidelines. The explanation was clear, and I now understand why having my university name in my bio was an issue. They were kind and informative, and I felt supported rather than just corrected. It’s great to see people looking out for the community in such a thoughtful way. Thank you!" 🐧 coolvibes 🐧 "Very straight-forward and kind." 🌞 Rebekah 🌞 "Rebekah had kindly explained about the concern regarding my bio which I entered initially while making a profile not knowing it would be visible publicly! She was really quick and helpful in letting me know what to do to amend it." "I thought Rebekah was very polite, professional and friendly! I am very satisfied with the way they handled the situation." "Rebekah was very informative and helpful, i was informed of my profile picture being in violation of 7 Cups Community guidelines, i was grateful for the message i got from Rebekah! i appreciate constructive criticism and the fact that this great community of 7 Cups has guidelines and standards to abide by, making for a healthy environment!" "Was kind" "Yes, they were very clear when they explained the issue that was occurring. I felt respected, and they were very kind to let me know what was going on. All of my questions were fully answered." "Rebekah was honest at well meaning and came across in a very collaborative way that for someone with autism was deeply impactful. This compassion is rare and she is one of your best. As someone typically stubborn, I would change my profile any time if everyone had the moment to explain like she did." "She was incredibly sweet & kind matured with her approach she was extremely passionate about safety & dedicated to ensuring that guidelines were being met. She explained things in an understandable way that didn't feel threatening or scary but served as a gentle reminder that was easy to comply with & she left me wanting to create more safety." "Yes, a valid explanation was offered while also being super nice about it." "She was really friendly and welcoming. She explained what needed to be changed and why, and overall she was very professional about it. I appreciated her approach and how easy she made it to understand what to fix." "I felt helped" ""Rebekah has been quite kind and understanding. She not only explained in a clear manner but also guided me. Thanking her for the support." "Very professional and easy message was delivered to me. Thank you." 🦅 Phoenixthepoised 🦅 "I was explained what certain violations found in my bio. It was conveyed in a very professional way. I had a good experience." "Phoenixthepoised messaged me to welcome me to 7cups and introduce themself, then said I should not offer to give advice to people in my bio. There was a explanation about why I should not have that in my profile and I understand. They reached out about the issue in a kind and polite way." 🥕 carrotgoosoup 🥕 "Yesh, it's good and they are very kind" "it was kind" "They were very polite and considered my opinion and also suggested a better way to solve the issue" "They were very clear and polite." "The outreach was appreciated as it offered an explanation for the issue, answered my questions, and provided resources for further understanding. 👍" "Yeah,they were very nice,explained everything thoroughly and they were always there to help." 🌿 KindnessMatters2020 🌿 "Great" "They were to the point and helpful!" "it was so helpful" 🌞 Thank you to our amazing Safety Outreach members, both past and present. As of January 3rd, 2026, the outreach branch member list is as follows: @Rebekah, @carrotgoosoup, @Coolvibes, @daydreammemories, @KindnessMatters2020, @izzyy528, @MelodyoftheOcean, and @tommy 💙🌟 As always, we are looking for users to join Safety Team as a project agent! We would also love it if current Safety Patrol users could get in touch about joining either the outreach or discussions branch of Safety Team 🦺 Once again, thank you to everyone 💙🌟🦺

🌟 Welcome! 🌟

Here at the Safety & Knowledge sub-community, our focus is on creating a culture of awareness and support. Please join us to learn how to keep yourself safe online!

See below some key aspects of our community;

Community Guidelines Series
Part 1 ---> Profiles
Part 2 
---> Behaviour
Part 3 
---> Account Safety
Part 4 
---> Boundaries and Behaviour
Part 5 
---> General Safety for Everyone


Quizzes
All Safety Quiz Events
Safety Quiz - 2024


Safety Team Information
Safety Outreach & Discussions
Safety Patrol


Team Leaders
Ambassador ---> Rebekah
Admin Oversight ---> Bookworm4

Community Guidelines

🌟Welcome!🌟

As this is our Safety sub-community, these guidelines are extra extra important! 🌟 here they are below;

1. Please be kind to all users. Forum posts/comments that attack or otherwise offend another user will be removed.
2. No offsite contact sharing. This is strictly against site rules.
3. Please stay on topic to the best of your ability!
4. Please keep confidential information to yourself. This means no sharing of usernames, messages in a 1-1 or a group setting, or any details about a member chat. Take any and all issues that you'd like to discuss in more depth to Rebekah.
5. Please try to post threads within the relevant sub-forum! We understand that this might not be easy, but posting a thread such as "Hello, I'm new!" would clearly not be suited to Part 4: Anti-Bullying 🌞

Community Leaders
Community Resources

Find any and all safety resources for 7 Cups here!