Forgot the conversation

Hey there @wonderfullife840!

Unfortunately, after a certain number of messages, it seems that the oldest messages are deleted. This may be due to confidentiality reasons and I don't believe that you can do anything to retrieve the older messages. You can ask the member to summarize what you've been talking about and continue to ask open ended questions.

Questions such as:

"How did this situation make you feel?"

"What occurred in this situation?"

"Was there something specific in this situation that could be causing you to feel this way?"

If you're looking for a member you talked to previously, you can navigate to the My Impact page. On this page, you'll find a list of many members you've talked to over many months. If you remember the username or when you last messaged them, there is a good chance that you'll be able to find them.

Hope this helps!