I can't write to my therapist
Hi there, in the past three days I haven't been able to write to my therapist. Whenever I try to send him a message, it says that I cannot have more than one active subscription at any time. But I do currently have only one active subscription (with him, obviously). I sent an email on Monday to the support team, nothing has happened so far... I was with an interim therapist for a month while he was on a break, and I have no longer access to them either so the switch did partially work (that subsciption appears inactive), but I am somehow stuck in the land of no therapy 
Hope you can help, it is getting frustrating
@7CupsCommunity
@LisaDeRegtMBPsS
@RichJonesMAPGDip
@admaiorasemper
Hello there!
Thank you for bringing this to our attention! I can only imagine this is very frustrating for you to not have access to your therapist. It sounds like there is a technical error that has happened in the transfer process. I have notified the technical support team and they will get this fixed for you as soon as possible.
I wanted to thank you for your patience and to reassure you that we are working on this. We will have a resolution for you soon.
@LisaDeRegtMBPsS
Hi Lisa 
Thank you.
I remember you said you wanted to say goodbye before the switch, and I did too. It just kind of happened on its own after I reported the first thecnical issue. So I will take this opportunity to once again say thank you. For everything, really. And maybe especially for the last few messages you sent and the way you understood how I felt even if I didn't express it. It meant so much for me.
I am really grateful for having had the opportunity to work with you and I am looking forward to keeping reading your posts in the mindfulness forum. Take care
@admaiorasemper
Thank you for your kind words. I wish you all of the very best and I look forward to seeing you in the Mindfulness Community!
