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Problems with Swedish letters

User Profile: regnlund
regnlund May 25th, 2015

Ok, my English is lousy, but I'll do my best. I've been a listener for a few months and have chats in Swedish. In the beginning everything was alright, but for a few weeks the site is not so very good at Swedish alphabet. We have and when we use these letters it's just.. chaos.

If the other person writes "Glde fra" it looks like "Glömde fråga".

I've asked someone i've been talking to, and it's the same for them, when they read what I've been writing, so i don't think the problem is in my computer?

If Igo to another part of the side and then back to the chat, everything's alright and looks like But when the other person write something new it looks like chaos again and it's a bit annoying to click away and back to the chat for every time he or she says something.

Is there anything I can do to make it works? Or anything anyone else can do? I think I have the same settings now as in the beginning when everything worked.

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User Profile: regnlund
regnlund OP May 25th, 2015

* site, not side..

May 27th, 2015

Hi @regnlundthis is something that many of us who use characters or write in language that does not use simple English alphabet experience. Since our recent updates, a filter was put in place by our developer to put trolls away. I do not exactly understand how this works though.

Theyare working to fix it (after all, a large number of people here use non-English languages to communicate, seek and offer support,and this often means different alphabet and symbols), but are unable to revert these changes since currently benefit of securityoverweighsthe cost of it.

So, in short, this issue has nothing to do with your browser or device settings and there is nothing we can do to change it back. Let's hope that soon this will be fixed.

2 replies
User Profile: regnlund
regnlund OP June 2nd, 2015

Thanks for explaining it. Then I just wait and hope it soon will be all right again.

User Profile: labachatera
labachatera June 3rd, 2015

I don't understand why they can't remove the filter until they figure out how to make it work.

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User Profile: labachatera
labachatera June 3rd, 2015

I can't speak Spanish to listeners because of this. I hope it's fixed soon.

User Profile: OQuinn
OQuinn June 3rd, 2015

I can't write french letters and talk in arabic because of that as well, and I thought I was the only one.