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No Conversation ID

User Profile: avanaran
avanaran September 13th, 2024

I applied to the online therapy about two times and I never got access to my therapist. The error message was "No Conversation ID." I am not listed as having any subscriptions under 7Cups.

1
User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou September 15th, 2024

Hiya @avanaran welcome to the community. 

Have you tried reaching out to the support team?

You can mail support@7cups.com for the same.

Please feel free to add if there's anything else needed, @LisaMeighanMScGMBPsS. 💛

[Also moved this to a more suitable forum]