No Conversation ID
HayderXO
January 9th, 2025
Hi, I’m trying to message my therapist but anytime I try it’s saying that there’s no conversation ID provided. What do I have to do?
Sunisshiningandsoareyou
January 9th, 2025
Hiya @HayderXO could you check if there's any payments due or if the therapist is active?
It could be a bug at times too, so please submit a request here, if you need: https://help.7cups.com/hc/en-us/requests/new/
You can contact the support team by mailing community@7cups or support@7cups.com to seek assistance!
(Also moving this thread to the therapy forums for suitability purpose)