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How long wait to hear from therapist?

User Profile: starryskies120
starryskies120 June 23rd, 2017

Hello, I'm very new here.. I signed up for the 3 day trial and I was hoping to chat with a therapist. After filing out all the forms and payment info the bot said they would be available shortly and I'm just wondering - does that mean minutes, hours or days? Thank you.

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User Profile: faithfulThinker8838
faithfulThinker8838 June 23rd, 2017

@starryskies120

It can take up to 3 days for them to message you back. Also please know that after the 3 days is up, you cannot cancel your subscription and they take the whole month at a time instead of daily like advertised

1 reply
User Profile: faithfulThinker8838
faithfulThinker8838 June 23rd, 2017

@faithfulThinker8838

Reviews from others

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User Profile: starryskies120
starryskies120 OP June 23rd, 2017

Oh. I signed up because I thought it was 'instant chat'. I've been waiting two hours and the day is almost over. Feels like a waste of time.

1 reply
User Profile: faithfulThinker8838
faithfulThinker8838 June 23rd, 2017

@starryskies120

PLEASE be sure to cancel your subscription ASAP or you will be like everyone else in that thread I linked. They all lost over $150 and were refused refuneds.

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