Have you used AI to talk about feelings?

Yes, I’ve tried talking to AI about feelings but just Noni on 7 Cups and ChatGPT. Noni on 7 Cups is great for providing structured emotional support, self-help guidance, and mental health check-ins. It checks in with you on its own too which helped me try it more briefly here and there. I liked its thoughtful and encouraging responses. It helped me self-reflect but I didn't use it for very complex topics as it also has a limit for the free usage. ChatGPT is always fun to have conversations with. Its good at problem solving and offering coping strategies to plan out.

I've only used it a few times, however, personally, I feel that a human therapist is much better, as I find that connection lacking with AI. I've even asked a few friends of mine and they mentioned going to AI to talk to their feelings as helpful, I still feel like that shouldn't be a substitute for a real therapist. One of my friends did a research study about the same, and the majority of people did agree that while AI is good for short term problems, it shouldn't be something we keep going to on a regular basis to vent.

I have personally used AI to analyze the conversations I've had with individuals at times. It can be informative but can only interpret written message without inclination of tone behind it. Research has shown that there is a significantly more positive correlation between perceived emotional supportiveness from chatbot versus human emotional supportiveness (r= 1.4, p >.001) as shown by (Dai & Meng 2025 doi:10.1093/jcmc/zmab005 Emotional Support from AI Chatbots: Should a Supportive Partner Self-Disclose or Not?). However research has shown AI systems can show emotional support in a structured way giving opportunities for reflection as noted by Kim et al 2022 -Exploring the Effects of AI-assisted Emotional Support Processes in Online Mental Health Community). You are welcome to communicate with one of our trained listeners online who will be interested about your experience too!

no i have not. i think it is mainly because i am scared that using the ai as a therapist will make be subconciously isolate myself socially and that maybe it might make me feel more alone. from what i have heard, the ai therapist doesnt sound useless, but i feel like the people i know who use it as a therapist then start to find it difficult to connect and express themselves with the real people around them because of fear of judgement, rejection, etc. which i dont think the ai really makes us feel.