3 Ways to Communicate Better Amid Uncertainty

Active Listening

Most poor communication results from poorly processed information; poor listening ability can result in a poor understanding of a message. On the other hand, active listening allows the listener to be present and listen with their whole being. When this happens, information is exchanged more reliably. One barrier to active listening is either physical noise in the environment or the inner noise of the listener’s unbridled thoughts. The ability to filter or discipline our thoughts in order to be present is a learned behavior. Actively listening to the participants in a conversation allows all parties to examine the situation without any interference or intruding gestures thoroughly.

Engaging in Dialogue

Communication is sustained by deliberately engaging in dialog. In other words, a prolonged conversation always has constant probing questions that lead to more conversations and the flow of information. But in order for communication to be effective, there has to be a deliberate and intentional exchange of information to achieve understanding.

Taking Action

Communication often creates expectations about what will happen. Whether or not actions follow that conform to both parties’ expectations will reflect on the effectiveness of the communication. Therefore, it is better to think through decisions before acting on them; for effective communication, weighing the possible consequences is necessary.

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Reflection:

Do you communicate effectively?

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