Academy Central Support Thread! Go to thread for academy questions
Hi everyone! I hope you are doing well. It is common to have questions regarding your academy program journey. It can be challenging to wait for a response so to provide speedy support, we have decided to have this one central thread where all academy trainees/interns can ask questions related to their academy journey.
Here is how to get support!
Respond to this thread with your question(s) and the program you are enrolled in. Remember, more information is better than less information. Provide context where needed so you can get speedy answers.
Who can respond to the questions?
Academy mentors, graduates, and even trainees if they are sure of the answer! Feel free to support each other and provide tips!

Make sure to keep an eye on your notifications so you can check the thread for answers.
NEW - Are you an academy graduate or a mentor? We are looking for consistent/active leaders to respond to the queries on this thread. If you wish to spend a couple of minutes every week answering questions. You can sign up here!
@Hope
I am doing the internship and have a question about how 7 cups works. If I pay $12.95 a month I get access to something called premium growth paths. 35+ Premium growth paths from mental health experts….. that is what it says to describe what you get. But are these the same as the listener trainings?
@allnaturalSky4753
No, they are not. Nothing in the 7 Cups Internship coursework is paid! You can access listener training for free here.
All such links are listed in the requirements list to graduate attached in your acceptance email. Please review it again thoroughly and click through the links
@Hope
Hello Hope, my name is Paradise. First of all, I just wanted to thank you for the opportunity to participate in this internship. I just had a couple of questions regarding the requirements for the two-week trial listed on this page: https://docs.google.com/document/d/19Rmg4j5B7RAuxTR_xGvqHpFOopuKDlF3COHe53DawDE/edit?tab=t.0
I have all badges except for the singular training guide and the Open Door achievement. For the Open Door achievement, it says I need 5 1-1 chats, but I have already completed 10 chats (as shown on my profile). What counts as a 1-1 chat? Also, at the bottom of the page, where it talks about how to locate the statistics on your profile, it says this:
"The picture below highlights where you can see your cheers and your chats (5 chats = Open door badge). "
Does this mean that the "Open Door Badge" isn't a real badge but is just the name for the requirement for 5 chats? If so, that would make more sense why I don't see this badge on my profile.
Thank you for your time. I look forward to your response.
@cheerfulParadise793
Never mind! If you click "show more" on the awards listed on your profile, it comes up as an actual badge.
@Sompo2402 Hello Sompo, that shouldn't be a concern. You will hear back soon
@Hope how to tackle a situation when the child has lost hopes on the parents?
@Hope
It's more of a suggestion than a question from my side. I was wondering how would it be if there was some sort of a badge or anything like that for listeners who do complete Academy programs. In a way that those can be seen from the listeners profile. Like if a do graduate from the academy as an intern, it would be cool to get an internship badge on graduation, so that other members and listeners do know that I've completed it. It can be in a way that it includes the graduation certificate as well , which can only be seen to the graduate. I've completed some academy programs, but I do not know where to find my certificates if i lose them.
Having a badge would interest others to do academy programs as well. The badge can be different ( as in not like the training badges, more like bigger is size and/or more highlighted from the profile).
I do have a lot of these sort of ideas and suggestions for site improvement, whom do i share these with?
I always with the best for this community.
Love,
Smiles
@hopefulSmiles6137 Hello Smiles. Thank you for the suggestion. Luckily what you wanted is already existing. You get a badge after graduating from a program. You have badges like 7 cups Intern Grad, CDM Grad, Leadership Graduates, QLP Grad. We give you this badge along with the certificate.
Additionally you also get a Alumni badge to show you have graduated from at least one academy program. So you get 2 badges after completing a program.
We usually email you the certificate since it contains personal information on it. You can always bookmark it and not miss it.
You can also drop someone from the Academy team so we can help you with the certificate. We usually keep track of the certificates we send out.
Hello! I have been a bit confused on when everything has to be done for the internship. By the final eval form date or the end date? I have seen both said within the reasons so I just want to make sure. Thank you!
@sierrarain03 By the end date. You can submit the form then
Thank you!
@Hope I want to know if there is any specific form to be filled daily for internship
@Hope
I've already submitted the Google forms for all the levels of the community building course. Today, a mentor reached out to me saying I haven't completed it yet because I don't have a badge. Earlier I had to redo a level just because I didn't receive a confirmation of completion of the same. It's terrible. I've completed the course weeks ago.
What should I do? I can't afford to spend hours doing it all over just because it wasn't recorded!
@trueconfidant123 Hi confidant, you did not submit the final evaluation form due to which your certificate wasn't rewarded to you.
We got that sorted out so I am sure you are good to go
@yourbuddy30
Thank you for the quick support!