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Academy Central Support Thread! Go to thread for academy questions
by Hope
Last post
May 7th
May 7th
...See more
Hi everyone! I hope you are doing well. It is common to have questions regarding your academy program journey. It can be challenging to wait for a response so to provide speedy support, we have decided to have this one central thread where all academy trainees/interns can ask questions related to their academy journey.
Here is how to get support!
Respond to this thread with your question(s) and the program you are enrolled in. Remember, more information is better than less information. Provide context where needed so you can get speedy answers.
Who can respond to the questions?
Academy mentors, graduates, and even trainees if they are sure of the answer! Feel free to support each other and provide tips!
Make sure to keep an eye on your notifications so you can check the thread for answers. You can expect an answer within 24-30 hours.
This post is brought to you by the 7 Cups Academy Team, find out more information about the programs here [https://www.7cups.com/academy/]
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NEW - Are you an academy graduate or a mentor? We are looking for consistent/active leaders to respond to the queries on this thread. If you wish to spend a couple of minutes every week answering questions. You can sign up here! [https://docs.google.com/spreadsheets/d/1qsll9XKJeR7fHcNSSartBX64-kPJrEl5TBQza6mZxSw/edit?gid=0#gid=0]
Academy Courses Masterpost
by yourbuddy30
Last post
January 19th
January 19th
...See more
Hello Everyone. Many of you are aware of the 5 Academy programs we have. This post provides the latest information on the 3 Academy Courses we have introduced over the past few years.
The 7 Cups Academy is a tuition-free institution that trains members, listeners, and researchers to develop skills and better care for our community. These are professional skills that are of great use even outside 7 Cups. We believe in practice-driven learning and all of our courses have in-field experience at the core. This post is dedicated to providing listeners and members with the information they need on opportunities available to them within 7 Cups Academy. Till date 660 people have graduated from Academy Courses (CBC, TMC, IDGC)
Why choose 7 Cups Academy Courses?
* All of our courses are completely free!
* You can select courses as an elective for your existing 7-Cups Academy program.
* You will be provided with a certificate and badge at the end of completion
* Our courses focus on hands-on practical training
* Academy courses are more suitable for those who wish to not adhere to a specific timeline/duration and work entirely independently.
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1) Community Building Course [https://www.7cups.com/forum/ldp/CommunityBuildingCourse_2308/CommunityBuildingCourse_291468/]
It is a learning opportunity based on the teachings of the book ‘Get Together: How to Build a Community with Your People.' We encourage anyone who is interested in community building and management to take part in this course.
Why choose Community Building Course?
* It is an elective choice for the Internship student track and a requirement for the Internship community track. A requirement in the Leadership Development Program.
* It better equips you to serve in a community-focused leadership role
* It helps you build bridges and grow your area of interest on or off 7 Cups.
* You can take as little or as much time as you like to complete the course.
📌Open course information post here. [https://www.7cups.com/forum/ldp/CommunityBuildingCourse_2308/CommunityBuildingCourse_291468/]
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2) Time Management Course [https://www.7cups.com/forum/academy/AcademyPrograms_2311/7CupsAcademyTimeManagementCourse_280718/]
It is a learning opportunity for anyone who is struggling with managing time efficiently. We have found a book that deals with time management as part of your whole interrelated life and is in sync with your principles and that is First Things First, a book by Stephen Covey. This course covers all the main takeaways from the book
Why choose the Time Management course?
* Gain tools and techniques to master Time management efficiently
* Practical experience and resources to master time efficiently
* A chance to learn and apply the takeaways in personal and professional life.
* It is an elective in the Internship Community Track and a requirement to graduate from the Internship Student Track. Also available as an elective choice in the Quality Listening, Leadership Development and the Content Development and Marketing programs.
📌Open course information post here. [https://www.7cups.com/forum/academy/AcademyPrograms_2311/7CupsAcademyTimeManagementCourse_280718/]
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3) Inner Development Goals Course [https://www.7cups.com/forum/idg/General_2633/InnerDevelopmentGoalsCourse_318284/]
The Inner Development Goals provide an essential framework of transformative skills for sustainable development. The current IDGs framework represents 5 dimensions and 23 skills and qualities. They promote human inner growth and development. This is in alignment with our community values and goals.
Why Choose the IDGC?
* Practical experience to work on yourself for sustainable development.
* A chance to gain inner growth and personal development
* Hands-on experience to lead a productive and fulfilling life.
📌Open course information post here. [https://www.7cups.com/forum/academy/AcademyPrograms_2311/InnerDevelopmentGoalsCourse_318284/]
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4) Group Dynamics Course [https://www.7cups.com/forum/academy/GroupDynamicsCourse_2663/GroupDynamicsCourse_325981]
A professional development journey designed to unlock the power of group interaction and elevate your leadership skills. You'll gain mastery over the nuances of group behavior, equipping you to navigate the complexities of teamwork and harness the collective power of individuals.
Why choose the GDC?
* Unlock Growth & Potential: Witness the dynamic stages of group development, learning how to nurture collaboration, overcome challenges, and foster individual and collective growth.
* Lead with Confidence: Develop your leadership skills by mastering the art of guiding conversations, resolving conflicts, and inspiring participation.
* Embrace Diversity: We'll explore the richness of differences within each group, empowering you to leverage unique perspectives and experiences for a stronger whole.
* Put Your Skills to Work: Step into the real world with our engaging practicum. You'll lead your group session using a script you select, gaining valuable experience and confidence.
* Upon successful completion, you will be awarded the ‘dynamic’ badge and a certificate that can be added to your resume.
📌Open course information post here. [https://www.7cups.com/forum/academy/GroupDynamicsCourse_2663/GroupDynamicsCourse_325981]
*Updated on March 30, 2024
Apply to become a mentor with 7 Cups Academy!
by FrenchToast
Last post
December 6th, 2025
December 6th, 2025
...See more
Hi everyone! The 7 Cups Academy [https://www.7cups.com/forum/SiteUpdates_100/HsHaven_1970/StriveTowardsLeadershipProfessionalExcellencethe7CupsAcademy_232978/1/] has around five programs available to everyone at any given time. With our academy growing quickly everyday, we require a strong team of mentors to run the programs and make it a smooth sailing ship for our trainees. At the academy, we are always looking for help so if you would like to contribute to our programs, please use this post as a guide to apply to become a mentor. Please review each program and what each program requirements are to become a mentor. You may apply for one at a time, once you've passed 2 months in your role, you can apply for another program. You can only be part of two programs.
Overall requirements:
- Verified Listener Badge [https://www.7cups.com/forum/ListenerLearningJourney_149/ListenerVerificationProject_1839/NewAdditionalCriteriaToBecomeVerifiedListenerGoingLive_230276/]
- Not be a trainee in the program you are applying for. You can graduate and then apply!
- No serious behavior reports in the past 3 months
- Those in a leadership role already will be given preference!
_______________________________________________________________________________
1. Quality Listening Program
- 100+ 1-1 chats
- Been a listener for at least 3 months
- Priority will be given to QLP Graduates
2. Leadership Development Program
- Been a listener for at least 3 months
- It is preferred that you are an ATL but not needed
- Able to work on and communicate with a team
- Able to commit at least 1 hour a week
- Priority will be given to LDP Graduates
3. Internship Program
- 3+ months as a listener
- 150+ chats with member/guests
- Sparkler and Tiny Chat badges (obtained by completing 20 member and 20 listener group chats)
- Should be able to maintain a response time of within 3 days unless on informed break.
- Should be able to give the track at least 2 months after acceptance before taking any major breaks.
- Priority will be given to Internship Program Graduates
4. Content Development and Marketing Program
- Questions in the application form
- 3+ months as a listener
- Priority will be given to CDM Program Graduates
Some notes to keep in mind:
- This role is available to both teens and adults. ATLs are preferred as it makes our communication process easy.
- We bring on mentors as per our need in a specific program. So, it's possible that QLP might need a mentor but the other programs don't.
- The academy reserves the right to remove any mentor on any basis, well within reason. It can be based on inactivity, unprofessionalism, etc.
- Each role entails a month-long trial that follows the training. You will be trained initially and then put on a trial so both you and the team can create an understanding of each others' work style.
- Please be mindful of how much time you can dedicate to the programs. All of these programs require consistent weekly involvement. If you are occupied with other roles or anything else, you might not have the time for these roles.
General expectations from all the roles:
- Always be open to feedback, be it positive or constructive. We strive on the feedback we are given and will take every opportunity we can to become better.
- The roles will require consistent involvement
- Quick learner and a team player
- Must be comfortable leading group AMAs for the programs
- Be a pro-active guide to all our trainees so they can finish the program smoothly
- Be flexible and ready to adapt to different needs that you might come around to face
- Deliver a good response time to trainees. It is recommended that you reply to trainees within 2 days/48 hours.
- Please review our leadership position guidelines: https://tinyurl.com/ybeze92s
To apply for an academy mentor, please fill >this form [https://forms.gle/oMgrfp5THXqUsvCv5]<
Learn more about academy programs here [https://www.7cups.com/academy/]
Quality Listening Program - Latest Information Post (2026)
by Hope
Last post
1 day ago
1 day ago
...See more
Hi everyone, I hope you are doing well. The QLP is a comprehensive program designed to elevate your active listening abilities and transform you into a proactive listener who can truly connect with and support others.
"The Quality Listening Program enhanced my active listening skills, offering a chance to make a positive impact while improving myself. It prioritized practical experience over theory while also providing necessary theoretical coursework for effective practical experiences." - ABrightBlueHeart
"The program helped me in ways I couldn't imagine at first. The program gave me directions, it helped me find pieces of puzzles of how to be a better listener and support my members and community. The Member Support Guide is honestly really underrated! I used that as a blueprint, but I wrote a lot of my own to make it personalized to me." - GuiOakes
What You'll Gain:
* Masterclass in Active Listening: Progress from core concepts to advanced techniques, equipping you to handle any situation.
* Tailored Learning: Choose a specific area of active listening to focus on and deepen your expertise.
* Best Practices at Your Fingertips: Utilize our comprehensive guide, the Best Practices Support Guide, to refine the quality of your listening skills.
* Self-discovery and Growth: Identify your strengths and areas for development, allowing for targeted improvement.
* Real-World Application: Practice your newly acquired skills in live 1-on-1 chat sessions.
Key content learned in the program
* Creating support plans with members
* Applying visualization techniques in chat settings
* Supporting long-term members in accordance with member needs
* Components of quality in active listening
* Quality programs available at 7 Cups
* Completing 5 listener quizzes on general participation in community, safety, handling different chat scenarios, and being inclusive as a listener.
The program is best suited for:
* Users who are interested in the field of psychology
* Users who wish to complete a program where the core focus in listening in a 1-1 setting
* Users who wish to specialize in active listening
* Users who wish to pursue quality leadership roles
Requirements to Join
20 1-1 Chats (each chat is 30 messages exchanged between a member and a listening in private messages)
Read the best practices support guide [https://docs.google.com/document/d/1Dt4FYNzYIgvY1Zz6q1FY-5WZapRNETQ-4ZAYBOWl39s/edit#heading=h.yj0c4qmhe9nh]
Is able to dedicate a minimum of 3 hours per week for the entire duration of the program.
📢Please apply here [https://docs.google.com/forms/d/e/1FAIpQLSciIIZZr7E0hpyyRY-6jAubEVrl38CIlwZTGTN5NiuHOmjf3A/viewform]
Discussion 5: Ethical & Cultural Considerations in Group Management
by Hope
Last post
2 days ago
2 days ago
...See more
Hi everyone, I hope you are doing well. This is the last coursework post of the Group Dynamics Course
Navigating the Ethical Compass:
This discussion delves into the vital role of ethics, cultural sensitivity, and proficient group management in cultivating strong and supportive environments. While good intentions pave the way, ethical competence takes it a step further, requiring knowledge and adherence to professional codes and guidelines.
Guiding Principles, Inside and Out:
* Privacy and Confidentiality: Members trust group leaders with their stories, often shared in the intimacy of one-on-one sessions. As a leader, respect these boundaries. Never divulge information shared in private unless explicitly brought up by the member in the group setting.
* Leading by Example: Be the embodiment of your community guidelines. Intervene to ensure respectful interactions, but remember, you are the model. Follow the rules you uphold and demonstrate the conduct you expect from others.
* Unwavering Impartiality: Treat every member with equal respect and fairness. Avoid favoritism or bias, even if you connect with some more personally. Make decisions based on objective criteria, earning trust as a leader who stands against negativity and champions inclusivity.
Embracing Diversity and Harmony
Embracing diversity and harmony involves a variety of factors and considerations but the following two are one of the most impactful.
* Celebrating Cultural Differences: Acknowledge and appreciate the unique backgrounds of your group members. Recognize diversity as a strength, facilitating connections across cultural boundaries by highlighting shared human experiences. This fosters a sense of belonging and encourages open communication.
* Navigating Conflict with Skill: Misunderstandings and disagreements are inevitable in group settings. Be prepared to step in as a mediator, promoting a calm and respectful resolution. Listen to all perspectives, address the issue fairly, and guide the group back to a healthy and supportive dynamic.
Diversity Among Members in the Group
Lets talk about diversity in groups!
Sure, groups might share broad themes like "anxiety support" or "relationship issues." But within these categories lies a kaleidoscope of individualities. Think of members grappling with social anxiety, test anxiety, or health anxiety – each a distinct thread in the tapestry.
Our understanding of identity and difference stems from complex roots. Biases, social categorizations, and power dynamics all play a role. As leaders, acknowledging these influences is crucial to creating a truly inclusive space.
* Stepping into Each Other's Shoes: Imagine a member struggling with mental health while navigating cultural or religious aspects. Our empathy and understanding can bridge these gaps. By sharing diverse experiences and fostering open dialogue, we build a foundation of trust and connection.
* Tools for Inclusive Leadership: Beyond mere acknowledgment, let's equip ourselves with tools to actively leverage diversity. This means embracing constructive conflict, encouraging diverse participation, and celebrating unique contributions. Remember, every voice adds richness to the group's symphony.
* From Leaders to Community Weavers: Think of ourselves not just as leaders, but as weavers, skillfully blending individual threads into a cohesive and vibrant whole. By embracing diversity, we create groups that are not just supportive, but also innovative and resilient.
Question for reflection - Think of a time you have facilitated a group chat or discussion (you can imagine/assume if you have yet to facilitate), and share an ethical, cultural, or group management issue you observed. How would you address it using the principles discussed, ensuring a safe and enriching space for all?
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This post is part of the Group Dynamics Course's requirements. More information on the course can be found here [https://www.7cups.com/forum/academy/GroupDynamicsCourse_2663/GroupDynamicsCourse_325981/]
Discussion 4: Navigating the Group Dynamic & Exploring the Leader’s Toolkit
by Hope
Last post
2 days ago
2 days ago
...See more
Hi everyone! Welcome to discussion 4! While individual support nurtures personal growth, group settings offer a unique avenue for shared experiences and mutual progress. This step delves into the transformative role of a group leader, highlighting the skills and qualities that turn gatherings into powerful journeys of collective support.
Navigating the Group Dynamic:
* Managing Collective Anxiety: Unlike one-on-one encounters, groups harbor diverse emotions, including initial anxieties about sharing and judgment. An effective leader acknowledges these concerns, fostering a safe space for open communication and inclusivity.
* Orchestrating the Flow: Group dynamics offer valuable insights into how individuals behave in social settings. By understanding these interactions, leaders can structure the group for optimal engagement. This includes deciding on open discussions, turn-based sharing, or a blend based on the specific group's needs.
* Knowing When to Guide: Intervention styles vary from leader to leader, and the ideal approach adapts to the group's dynamics. While some groups thrive on self-driven support, others might require gentle nudges or timely interventions to address disruptive behavior or ensure inclusivity.
The Leader's Toolkit
This step talks about all the tools that can help leaders excel in a group setting.
* Personal Compass: Effective group leaders draw from a wellspring of personal qualities. Authenticity, active listening, unwavering integrity, and genuine confidence build trust and foster connections within the group.
* Empathy as Fuel: At the heart of effective leadership lies deep empathy. By understanding and respecting each member's journey, the leader empowers open communication, encourages action, and celebrates individual progress.
* Modeling the Way: Leaders set the tone for the group. Their level of activity, participation, and professionalism directly impact the group's overall dynamics. By leading with enthusiasm and support, they inspire group members to mirror these positive behaviors, cultivating a collaborative and encouraging environment.
Question for reflection - Imagine you're a group leader, envisioning your ideal "support room" and group dynamic. What tool from the leaders toolkit would you find most useful?
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This post is part of the Group Dynamics Course's requirements. More information on the course can be found here [https://www.7cups.com/forum/academy/GroupDynamicsCourse_2663/GroupDynamicsCourse_325981/]
Discussion 3: Group Development
by Hope
Last post
2 days ago
2 days ago
...See more
Hi everyone! I hope you have been benefitting from our coursework. We’ve been talking about group building. But, to stay on track is to develop the group you built and ensure the therapeutic factors are utilized effectively to maintain group support success.
There are two parts to this discussion:
* Group Development
* Therapeutic Factors
1. Group Development: It is identified that there are 4 stages of a group once built.
Each stage has its own needs and goals that must be addressed as the group progresses through each stage. The role of the group facilitator and group members also changes as the group progresses.
All groups are progressive and unique. You cannot compare the development of the Relationship Support Room with Depression Support or any other chat room. Some groups would experience and gain a lot and some may not. That’s why the success of a group depends on how the leader leads & supports the group and how the group members participate.
2. Therapeutic Factors
To develop the group, therapeutic factors play a significant role. Dr. Irvin D. Yalom conducted research and outlined the key therapeutic principles derived from it.
* Instills hope: The group contains members at different stages of their struggles or challenges. And, seeing people who are coping or recovering gives hope to those at the beginning of the process. It is a reminder to them that they are not alone and they can also progress by taking the required steps.
* Universality: Being part of a group of people who have the same experiences helps people see that what they are going through is universal and that they are not alone. They develop a sense of belonging and a feeling of being part of the community.
* Imparting information: They can help each other by sharing information, and stories to develop a connection, and a healthy discussion.
* Altruism: They can share their strengths and help others in the group, which can boost self-esteem and confidence. It allows them to have the courage to take steps to progress.
* The corrective recapitulation of the primary family group: The group is a sort of family. Within the group, each member can explore how different experiences contributed to personality and behavioral changes. They can also learn to avoid behaviors that are destructive or unhelpful for them.
* Development of socialization techniques: The group setting is a great place to practice new behaviors. The setting is safe and supportive, allowing group members to experiment without the fear of failure. Develop a sense of accountability and celebrate small and big wins to boost confidence.
* Imitative behavior: Each individual can model the behavior of other members of the group or observe and imitate the behavior of the leader to develop the same qualities or skills to develop and grow.
* Interpersonal learning: By interacting regularly with other individuals of the group and receiving feedback from the group or the facilitator, members can become more self-aware and develop self-love and esteem as well.
* Group cohesiveness: As there is a common goal, members gain a sense of belonging and community feeling.
* Existential factors: While interacting with the group and gaining support and feedback. They also learn they are responsible for their own lives, actions, and choices. They could progress by taking charge of it and making better decisions.
A therapeutic factor is an element of a group that potentially benefits one or more individuals in the group. A reminder that all therapeutic factors mentioned in this discussion shouldn’t be assumed to have the same impact on all but it should investigate their impact on different members of the group. Overall, it is helpful and keys for effective group development.
Question for reflection - Consider a personal experience you've had in a group setting (online or offline). How did the dynamics of the group and the presence (or absence) of therapeutic factors influence your own experience and growth within the group?
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This post is part of the Group Dynamics Course's requirements. More information on the course can be found here [https://www.7cups.com/forum/academy/GroupDynamicsCourse_2663/GroupDynamicsCourse_325981/]
Discussion 2: Building a Group
by Hope
Last post
2 days ago
2 days ago
...See more
Hi everyone! As you may have observed and noticed, some chat rooms are the busiest space while some are pretty quiet or slow. That means many factors contribute to group building. It could be the topic, time of the day, members already there, social anxiety, facilitator, and so on. Each one of them has a critical role in keeping the room active and supportive.
The first thing to acknowledge: 7Cups is a global platform. We are available to 189 countries and we have users who speak more than 140+ languages. That is, we have a large group of diversified members and have demographic and cultural differences. But, the challenge is how to connect them.
So, to do that, we structured and created certain rules and policies to facilitate group interaction. One of them is to use English as a common language to communicate. As per the research, 20% of the Earth's population speaks English, that is, the highest percentage for a language used for communication followed by Mandarin.
Then, we placed the chatroom rules regarding what is acceptable or unacceptable behavior in the chatroom so we are able to ensure the room is well moderated, safe, healthy, and compassionate space to connect and interact to get and provide support to each other.
That means to build a group, you need to identify the common grounds, and based on that you can structure a group for group support. Anxiety Support Room, for example, serves the purpose to support the members struggling with anxiety or to share the progress they make and what is working for them. Sharing Circle Room, another example, serves the purpose of the most structured and uninterrupted space to share and vent.
So, how as a group specialist/ facilitator, or leader, one sets up the group is crucially important for its success. One needs to have an eye for details, and structural features of a group to ensure a good environment for participation. It is important to reduce unproductive anxiety, foster compassionate interaction among the members, increase the likelihood of good attendance and active participation, therapeutic processes, and discourage any unhealthy cliques to build a healthy group.
Here is how you build and maintain effective groups!
* Common Ground: Identify shared interests, needs, or experiences to bond diverse members. (e.g., Anxiety Support Room, Sharing Circle Room)
* Clear Structure: Set rules, norms, and schedules to create a safe and predictable environment.
* Facilitator Expertise: Skilled moderators foster compassionate interaction, reduce anxiety, and encourage participation.
* Global Awareness: Respect cultural differences and utilize English as a bridge language.
Question for reflection - Think of one topic you would like to create a group on.
* What is the common ground for the target participants?
* What structure will you put in place?
* How will it be facilitated?
* How will you account for time zones, language differences, and differences in culture if it is a cross-cultural group?
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This post is part of the Group Dynamics Course's requirements. More information on the course can be found here [https://www.7cups.com/forum/academy/GroupDynamicsCourse_2663/GroupDynamicsCourse_325981/]
Discussion 1: Introduction to Group Support
by Hope
Last post
2 days ago
2 days ago
...See more
Hi everyone! This is the first post of the course. Before we embark on the leadership and development aspects of groups, let's step back and immerse ourselves in the heart of 7Cups: Group Support.
Group support transcends the dictionary definition of a mere collection of individuals. It's a dynamic arena where attitudes, behaviors, and growth intertwine to create a powerful tapestry of connection and transformation.
At 7Cups, we started with personalized 1-on-1 support, but our community yearned for more. Recognizing the unique power of collective interaction, we nurtured group support as a safe haven for learning, sharing, and collective growth. We meticulously crafted chat rooms – not just as communication channels, but as embraceable spaces where diverse needs and aspirations blossom.
Today, over 150 dedicated chat rooms cater to a spectrum of purposes, catering to both adults and teens, listeners and members. From finding solace and navigating challenges to celebrating milestones and forging vibrant bonds, these rooms ignite the magic of belonging.
Moving forward, we identified the needs of moderating these rooms, so we introduced the chat room moderator role, figured out we need facilitators to lead different sessions in the chat rooms, so added Support Session Leader and On-spot Host as the recent addition to it. We figured out the safety issues in the chat rooms, and we badge locked the rooms. So as we learned more about the needs and demands, we kept iterating and evolving group support for better experiences and support for everyone. We are on a journey to build the best group support. And, we will continue to progress …
Remember, active participation in these discussions and activities is your stepping stone to implementing your learnings within the chat rooms, actively contributing to the vibrant landscape of group support.
Let's embark on this collaborative journey, where growth happens not just individually, but in the pulsating heart of our empowered community!
Question for reflection - Which group room do you like to spend the most time in and why?
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This post is part of the Group Dynamics Course's requirements. More information on the course can be found here [https://www.7cups.com/forum/academy/GroupDynamicsCourse_2663/GroupDynamicsCourse_325981/]
Celebrate Course Completion Here!
by Hope
Last post
2 days ago
2 days ago
...See more
Woohoo! You did it. Congratulations on completing the time management course!
What part did you benefit the most from?
7 Cups Internship Program - Latest Information Post (2026)
by Hope
Last post
Wednesday
Wednesday
...See more
Hi everyone, I hope you are doing well. Please refer to this post for information related to the 7 Cups Internship program, offered by 7 Cups Academy.
Why should you become an intern with 7 Cups?
* Make an Impact: The 7 Cups Internship Program offers a unique way to support others while gaining valuable professional experience. Even without a mental health background, you can develop essential skills like active listening, communication, and time management.
* Free, Flexible Learning: Our tuition-free program provides two tracks to fit your schedule. Choose a duration that works for you (minimum 6 weeks, self-paced) and extend if needed.
* Boost Your Resume: Learn in-demand skills, build a professional profile, and gain a certificate upon completion. We even provide references and work verification to strengthen your applications!
* Supportive Community: Our program fosters a sense of community. Learn from experienced listeners, receive one-on-one mentor support, and participate in group check-ins for motivation and shared learning.
“Participating in the 7cups Internship Program was a valuable experience for me. The experience, knowledge, and skills I've gained in the program helped me excel in my professional, academic, and even personal life. As an intern, I worked on developing communication skills, active listening, and empathy, all valuable skills for employers.” - kindFish9215 (7 Cups Internship Graduate)
"7Cups internship was a great start to my 7Cups Academy programs. It was an amazing experience as I got to take challenging chats and learned a lot from them. The best part about the 7 Cups Internship is that it is easier than you think. The only thing required is to manage all your tasks appropriately. With this internship, I learned how to be more organized, the importance of time management and I became more responsible." - lyricalAngel70 (7 Cups Internship Graduate)
Can I use 7 Cups Internship for my degree/course practicum placement?
Students have completed and continue to complete the 7 Cups Internship as part of their practicum requirements for their degree/certificate. You will need to arrange an external supervisor if a supervisor is required by your institution and check with your practicum coordinator to ensure this internship meets your requirements. You can directly reach out to Hope for more information on this. Do not start the Internship for this purpose without confirming its eligibility with both your practicum supervisor and Hope.
Universities & Colleges that have sent their students to 7 Cups Internship include the University of Denver, Amity University Dubai, Edinboro University, Chaffey College, and the University of Bolton among others.
What does the Internship Program offer?
* Further, develop active listening and communication skills.
* Build therapeutic relationships with users/members of the site.
* Create a personal profile page that highlights your interests and future career goals.
* Learn from other veteran listeners in the community.
* Two tracks to choose from based on your availability
Key content learned in the program:
* Extend listening support to groups and forums
* Tools and techniques for mastering time management
* Gained specialization in at least different chat topics of the intern’s choice
* Components of community building
* Peer Core Competencies
* Applying learned knowledge in 1-1 member listening sessions
Requirements to join
* Have an active listener account [https://www.7cups.com/listener/become-a-volunteer-listener.php]
* Able to commit a minimum of 5 hours per week to the program for a minimum of 6 weeks or more if you chose the student track
📢Please apply here [https://docs.google.com/forms/d/e/1FAIpQLSc4bE9G0KjrB_xESwr_oUhBEZFS2pgyyqznLQtNPfhofR-T0g/viewform] (clickable)
🌻🍉🌞🎇 Academy Awards July 2026 🌻🍉🌞🎇
by Ivy229
Last post
Tuesday
Tuesday
...See more
A Month Growth, Gratitude, Warmth, Community and Celebrating 7 Cups’ 13th Birthday
July arrives with bright days, warm energy, and that gentle reminder that growth doesn’t pause just because the world slows down for summer. In the Academy, this month feels like a blend of reflection and momentum — a time when trainees keep showing up with dedication, mentors continue guiding with patience, interns bring fresh curiosity, and leaders hold the space with clarity and care.
Growth isn’t always loud — sometimes it’s the quiet consistency, the gentle reminders, the willingness to try again, or the simple act of being there when someone needs clarity or reassurance. And that matters deeply.
🎉🎂💙 July arrives with sunshine, steady growth, and something extra special this year — 7 Cups celebrates its 13th birthday. For thirteen years, this community has been a home for healing, learning, support, kindness, and connection. Thirteen years of people showing up for one another in ways that truly matter. The Academy carries that legacy forward and reflects that same spirit every day through trainees, mentors, interns, and leaders who bring patience, encouragement, and heart to their roles. July here at 7 Cups is our chance to celebrate and honor the people who helped others feel grounded, supported, and confident during their journey and those who made a difference. 🎉🎂💙
I hope July brings you confidence in your abilities, warmth in your connections, and the courage to keep moving forward at your own pace. I’m grateful for the teamwork, compassion, and dedication that continue to shape this community.
And with that, I’m thrilled to announce this month’s nominations.
💡 Quick reminders!
🌟 Rules of nomination:
✔️ The nomination pool includes academy graduates, trainees, and interns. To nominate someone, they must have directly supported you during your academy journey and be affiliated with the academy.
✔️ Mentors and team leads are also encouraged to nominate fellow mentors or leaders who have excelled in their roles.
❓ Who can nominate:
Any trainee may nominate someone affiliated with the academy—this includes trainees, alumni, mentors, mentor leaders, and ambassadors. The nominee must have played a direct role in supporting your academy experience. Academy leaders may also nominate each other for outstanding effort or going above and beyond.
🚫 Excluded categories:
❌ Anyone not directly associated with academy
❌ You can not nominate yourself
❌ Admins
📝 So whenever you come across any such person, submit a nomination for them!
📌 Nominate someone for an Academy award here [https://docs.google.com/forms/d/e/1FAIpQLSeEZIVi3mnziP54xaUoWYZVzI5Xmzg_BcNpKwdE_ac-Hr7BSA/viewform] (all eligible entries will be featured in next month's Academy Award post)
🏆 The following members were nominated since our last post, and each one brings something special to this journey. Let’s celebrate their kindness, dedication, and impact.
Hedgehogs83
* They have been so kind and helpful.
Kaleidoscope11
* Helped me a lot whenever I have problem
Ivy229
* I’m nominating Ivy because she is the kind of mentor who makes people feel supported, capable, and valued. Her guidance is steady, compassionate, and deeply encouraging. She always provides clear guidance, thoughtful feedback, and a supportive learning environment with an amazing display of professionalism, empathy, and dedication that has helped shape my academy journey and helped to make it all the more enjoyable and beneficial throughout. I truly believe she strengthens the community simply by being part of it, and she truly deserves this recognition.
* She is very kind and responds very quickly to me. She let me know about things I needed for the internship and was very patient.
KindnessMatters2020
KindnessMatters2020 has been truly supportive of my 7 Cups Journey! They've provided reassurance, resources, encouragement, and lived up to their username in all aspects!
⭐Nomination Tally:
Here’s how many stars these amazing individuals have received:
Hedgehogs83 ⭐⭐
Kaleidoscope11 ⭐
Ivy229 ⭐⭐⭐⭐⭐⭐
KindnessMatters2020 ⭐
🎉 Congratulations and thank you to everyone who continues to support, guide, and uplift others in the Academy. Your presence makes this space stronger, safer, and more encouraging every single month. Here’s to another month of learning, supporting, and becoming the best versions of ourselves. 🌟
Your dedication, compassion, and willingness to grow make the Academy shine brighter every month.
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This post is brought to you by 7 Cups Academy. Learn more here! [https://www.7cups.com/academy/]
@Hedgehogs83 @Kaleidoscope11 @Ivy229 @KindnessMatters2020
Academy Graduates: May 2026
by Hope
Last post
Sunday
Sunday
...See more
Hi everyone! Hope you’ve been doing well.
Starting this month, we’ll be combining both course graduates and program graduates into one single post to keep everything in one place and make celebrations more streamlined.
This post recognizes everyone who graduated since our last update. If you are not included here, it means your graduation was processed after this post and will be announced in next month’s post.
Completing any course or program takes real consistency and commitment, and that effort deserves to be acknowledged.
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Programs
Internship Graduates I More info here [https://www.7cups.com/forum/academy/AcademyTeam_2313/7CupsInternshipProgram2024_325505/]
@Mimefish @SafeEmbrace @inesllorens @frostyAngel444 @Iv02
Leadership Development Program I More info here [https://www.7cups.com/forum/ldp/AnnouncementsAppreciation_2121/LeadershipDevelopmentProgram2024_325615/]
@listeningyouout29 @gentlemelon85
Quality Listening Program I [https://www.7cups.com/forum/ldp/AnnouncementsAppreciation_2121/LeadershipDevelopmentProgram2024_325615/]More info here [https://www.7cups.com/forum/academy/AcademyPrograms_2311/QualityListeningProgram2024_325618/]
@Rabberta @yellowflowersinthedark @IngeniousFriend69 @talktome610
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Courses
Time Management I More info here [https://www.7cups.com/forum/academy/AcademyPrograms_2311/7CupsAcademyTimeManagementCourse_280718/]
@IamSkyBlueAakash @SafeEmbrace @Karroo6785 @IngeniousFriend69 @11ReadyToListen11 @Bhrigs @StellaIsHere @inesllorens @The24hrClimber
Community Building I More info here [https://www.7cups.com/forum/ldp/CommunityBuildingCourse_2308/CommunityBuildingCourse_291468/]
@IvoryNotes @IngeniousFriend69 @Ilariamaggiora1997 @frostyAngel444 @sarakind @Iv02 @inesllorens @AiluraTheCat
Inner Development Goals I More info here [https://www.7cups.com/forum/idg/General_2633/InnerDevelopmentGoalsCourse_318284/]
@Mimefish @Iv02 @IngeniousFriend69 @Cozypup1 @HeartyAlly @Karroo6785 @inesllorens @HealingAlien4444
Group Dynamics Course I More info here [https://www.7cups.com/forum/academy/GroupDynamicsCourse_2663/GroupDynamicsCourse_325981/]
@HealingwithMinionn
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Congratulations
@Mimefish @SafeEmbrace @inesllorens @frostyAngel444 @Iv02 @listeningyouout29 @gentlemelon85 @Rabberta @yellowflowersinthedark @IngeniousFriend69 @talktome610 @IamSkyBlueAakash @Karroo6785 @11ReadyToListen11 @Bhrigs @StellaIsHere @The24hrClimber @IvoryNotes @Ilariamaggiora1997 @sarakind @AiluraTheCat @Cozypup1 @HeartyAlly @HealingAlien4444 @HealingwithMinionn
You showed up, stayed consistent, and followed through. That matters. Keep building on it.
HELP NEEDED FOR 7CUps internship
by serenePomegranate5238
Last post
June 26th
June 26th
...See more
Hi everybody! I recently joined the internship od 7cups academy but im not sure how it works can anyone help me?
7 Cups Academy's AI Policy
by Hope
Last post
June 20th
June 20th
...See more
Hi everyone! I hope you are doing well. The world is forever changing and as humans, we must adapt. Every few years something new completely changes how we work or do certain tasks.
As you know, AI has become more and more common for people to get help learning new topics, getting all sorts of information, and getting work done. I am glad that learning has become easier and that there is additional help available to the average internet user. @Heather225 talked about AI’s use recently, you can read that post here. [https://www.7cups.com/forum/7cupsleadership/SafetyGuidelines_1374/HumanTouchvsAIon7CupsLearningandDevelopment_325599/]
Like with most tools, we can misuse AI tools and cheat ourselves out of necessary skills or knowledge. To ensure our interns/trainees are benefitting from the program and course content, the academy ambassadors and I have discussed and come up with the following policy.
Trainees/Interns are welcome to use AI tools to help them understand the content and they are also welcome to use AI tools to support their content development. However, it is not okay to copy/paste AI content without any effort to adapt or update it to reflect their view. The following are some examples of what you can and can not do, these are just some examples. The policy is not limited to these examples. This policy applies to all academy programs and courses.
Some ways in which you may use AI:
* Ask an AI model to explain a coursework topic to you
* Ask AI to expand on a course/program task to aid your understanding of it
* Ask AI for more information on a certain topic covered in a course/program
* Ask AI for topics to write about if you are a trainee in programs like CDM or using a forum post elective
* Ask AI to help you strengthen your answers to a program’s coursework
* Ask AI to help you manage your time, your workload etc
What you should not do
* Copy/paste AI answers as a response to forum discussion posts as your own
* Submit AI-generated forum posts as your own as part of coursework.
If we suspect AI use, we will confirm it using AI checking tools and you will be asked to redo the content/coursework where AI misuse is suspected.
Welcome to the 7 Cups Academy Program Sub-community!
This sub-community is the information hub for 7 Cups Academy. You can find information about 7 Cups academy and the opportunities available to take part in the academy programs and to become a part of the academy team