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7Cups Dashboard Not Working

User Profile: Astralboy
Astralboy December 27th, 2024

I’ve been struggling with an issue on the 7Cups Dashboard and I’m not sure what’s going on or where to ask for help. I’ve been trying to complete the 3 activities, but the circle at the top doesn't show as completed. Additionally, when I refresh the page or return to it later, the progress resets. Has anyone else experienced this? I’d appreciate any advice or solutions!

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User Profile: Heather225
Heather225 December 31st, 2024

@Astralboy

hey! is the dashboard still giving you trouble?

8 replies
User Profile: Astralboy
Astralboy OP January 2nd, 2025

@Heather225 yes, it's still working. I've tried deleting cookies, signing out and back in. Nothing seems to be working

7 replies
User Profile: Astralboy
Astralboy OP January 2nd, 2025

meant to say "still not working"

6 replies
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User Profile: tryingtosurvive2024
tryingtosurvive2024 January 1st, 2025

@Astralboy  It has been doing the same thing to me for months.  I just quit doing it.

2 replies
User Profile: Heather225
Heather225 January 2nd, 2025

@tryingtosurvive2024

Sorry to hear your dash is busted too! If you can send in a support ticket for the team to investigate, we can get to the bottom of it. Here's the link: https://help.7cups.com/hc/en-us/requests/new/


1 reply
User Profile: tryingtosurvive2024
tryingtosurvive2024 January 2nd, 2025

@Heather225  I submitted a bug report.

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User Profile: energeticAcai4232
energeticAcai4232 January 2nd, 2025

@energeticAcai4232.

Thank you for reaching out. I will try and refresh it first and then if you are still having the same problem reporter as a issue you can report it at the top of your page on the right hand corner where it says your username. There's a dialog box that will come down and it will have logout or other options. Hope you get it sorted out soon and happy New year

User Profile: SunShineAlwaysGrateful
SunShineAlwaysGrateful January 2nd, 2025

@Astralboy

i don’t have this dashboard it must be a member one not listener one maybe ?

2 replies
User Profile: Heather225
Heather225 January 2nd, 2025

@SunShineAlwaysGrateful

correct - it's a member side feature!

1 reply
User Profile: SunShineAlwaysGrateful
SunShineAlwaysGrateful January 2nd, 2025

Thank you Heather

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User Profile: KevinRodriguez
KevinRodriguez January 12th, 2025

It has been doing the same thing for me too.