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Technical Issue

User Profile: crimsonDrum7450
crimsonDrum7450 March 28th, 2025

Hi, I just wanted to mention a bug I encountered today. I was using the browser version and after putting in my details to sign in I was taken to a black screen with white code like text, so I closed the tab and tried again and got the same screen. 

I’m not sure what worked but I think going back a page from code screen and then I was able to see the dashboard and that the login had worked. I think you have to be logged into report a bug so I just thought I’d mention it incase it’s stopping other people from logging in too.  

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User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou March 29th, 2025

@crimsonDrum7450

Oh that's definitely strange! 

Is it working fine for you now?

Still if you need, please submit this tech review report to share feedback on this bug you encountered- https://help.7cups.com/hc/en-us/requests/new?ticket_form_id=360002045893 just so the team is also aware and can check on it! 

1 reply
User Profile: crimsonDrum7450
crimsonDrum7450 OP March 31st, 2025

@Sunisshiningandsoareyou

Thank you for the link, I’ll report it now. The same thing happened when I logged in just now but thankfully hitting the back arrow after signing in takes away the code screen and I can access the site, but it’s just a bit strange when it happens 😅

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