Weekly Group Support Open Letter- Week of March 02

Hello everyone,

How are you doing? Good, Bad or anything between. Share with us & we are here to listen and support you.

Before I share what we did in the past week. I want to remind you that without your participation, support and efforts to the community and to each other, things will remain the same. It is the group effort. So, I ask each one of you to join hands and help to support everyone in the group support rooms. We all can do this if we all work as a team.

For example,

• 3 members joined the Support Room 24/7 and there are 6 participants who are present in the room.
• We can split and divide into three teams to support our 3 members.
• Team A will listen and support User Z,
• While Team B and C will listen and support User X and Y.

It will help us to provide support to each one. If the room seems crowded and you find it not easy to listen and support, please use the rotational room to do it.

Each one of you can be the role model in the community and inspire others on how to provide support. And, if you are facing any challenge or struggle to provide effective support to others, let the community moderators, moderators or I know. We are just a pm away.

I know we can do this.

Lets check what we did and accomplished together last week!

• We completed 123 member discussions in the past week. In case you missed them and want to join them, please check the Community Calendar for the scheduled discussions and details.
  • In case, you finding it difficult to enter the room, then check the requirements to join rooms here
  • And if you have the requirements but wondering when our rotational rooms are opened, then please check the schedule here!

• I am loving the participation and support you all showed during Get to Know You Daily Sessions. If you haven't attended one yet, then these sessions are meant to connect and interact to get to know each other better.
  • It happens every Tuesday to Saturday at 12 pm ET in ASilentObservers Office. On Sunday 12 pm ET,
  • We have our weekly community chat to problem solve and address the group support issues in ASilentObservers Office.
  • Please come and join us. We look forward to meeting you.

• We are glad to invite you to be the host and discussion leader in the community to host guided discussions/ open chats. All listeners and members require a mod present when they are leading given that they are not a mod themselves. The criteria to be a discussion leader-
  • If you are a listener,
    • Verified Listener Badge
    • Sparkler badge (20 member group chats)
  • If you are a member,
    • No newbie badge
    • Friendly Face badge (Group Chats - 100 + Compassion Hearts - 300)

We appreciate your interest and you can express your interest by messaging to @Hope, @ASilentObserver or CommunityModerators on the shift.

• Glen & the CM Team was working in the past weeks to start an inclusive and support based format of group discussions for the community. This format is inspired by the brilliant system groups like AA and OA and we personalized it using our own core elements. To learn more about this, please read 7Cups Sharing Circles!

• We are reviving our @7CupsCommunity Account to answer all your questions. We started it to improve & streamline communication with you. At present, it only covers responses in forums and not private messages.
  • You can tag @7CupsCommunity when
    • You have a question about the site or you are unclear on a guideline
    • You are curious about a site update
    • Someone did something awesome and you think they deserve a high five
    • You'd like to share an idea
    • You'd like to report a bug
  • Please DO NOT tag @7Cupscommunity for the following reasons:
    • You want to report someone specific
    • You want to share confidential information
    • You need personal support
    • 7cupscommunity is unable to respond to private messages at this time

To learn more about it, check this thread- Get your questions answered in the forums!

• I am honored to have such an amazing community. I am grateful for all the good work you do here. And, I like to share some of the messages we receive for our awesome members.
  • Someone wrote for @Gracey - You are such an amazing listener who is very kind and interacting with you is such an honor. Thank you for your patience and your help all through. Continue being the best listener that you can ever be.
  • For @SparkyGizmo- SparkyGizmo is an amazing listener, and they light up the Listener Support room with their positivity! I feel better in LSR whenever SparkyGizmo is there.
  • For @AriannaPink - She is so supportive and always makes sure we are doing okay. She is proactive and works really hard. She is always checking in on us to make sure we are not too stressed and she cares so much
  • For @Jisola - Thank you so much for talking with me! You're such a unique person who is pretty similar to me I think. You make my life a lot more interesting!! Have a wonderful day!
  • For TWM- I am proud of them for working through their problem and starting to think about recovery, I know you can do it
  • For @littlePapaya2167 - This member is very supportive of other members. Very kind. Very active in the support rooms. This member always welcomes people and makes them feel comfortable.
• If you have an appreciation for a moderator, room supporter or listener- please use this Review form!
• If you have an appreciation for a member- please submit your appreciation through this form!

And, thats it from me this week. Other improvement plans are in-progress. We will continue to address all our concerns one by one with group discussion and team efforts. I will keep you posted. Thank you for your patience and for being with us.

Some resources in case you need it-

• Group Support - FAQs
• AMA w/ Group Support Manager
• Weekly CommunityMod & Rooms Schedule
• Steps of Growth as a Listener!!
• More Group Support Updates!

@GlenM @Heather225 @Hope @BrilliantTurtle89 @WendyBird15 @Kindsoul10