ouiCherie
February 7th, 2021
@Colorfulcatsofhope
Hi hope...here's what I learned from my mentor:
1/ depending on the room, but in general, we encourage them to switch room or connect 1 on 1 if they are feeling triggered. unless its topics not allowed by community guidelines, in this case, we may want call a mod (eg suicide, self harm, graphic informations, etc)
2/we use the refer button and encourage them to use the crisis hotlines, you can call a mod to delete the message about suicidal ideation
Hope that helps
♡ Chérie
Kindly note, this is not an advice in anyway ♡
