Thank you for the message on Glitches !
WelcomeToChat
September 10th, 2021
@asilentobserver
Dear Obs:
Thank you for acknowledging the issues with the chat managing software !
It is very reassuring to receive such a communication from our "top management".
I know you are actively involved in promoting the search for solutions, which are ultimately responsibility of the software programming and maintenance team.
All complex systems are prone to failures and errors (it even happened many times to high-tech giants like Boeing, Facebook or NASA!).
Facing these problems, transparency is by far the best policy. It might feel embarrassing to recognize such things, and more comfortable not to do so.
But it makes a world of a difference for all members of this community, to know that our leaders have also identified the same problems we see, and are working towards a solution.
I thank you and congratulate you on that.
All the best !
Marcelo.
Dear Obs:
Thank you for acknowledging the issues with the chat managing software !
It is very reassuring to receive such a communication from our "top management".
I know you are actively involved in promoting the search for solutions, which are ultimately responsibility of the software programming and maintenance team.
All complex systems are prone to failures and errors (it even happened many times to high-tech giants like Boeing, Facebook or NASA!).
Facing these problems, transparency is by far the best policy. It might feel embarrassing to recognize such things, and more comfortable not to do so.
But it makes a world of a difference for all members of this community, to know that our leaders have also identified the same problems we see, and are working towards a solution.
I thank you and congratulate you on that.
All the best !
Marcelo.
Sunisshiningandsoareyou
September 10th, 2021
@WelcomeToChat
Aw very kind of you to acknowledge it , Marcelo ! I agree , transparency is certainly incredibly important and again, team work makes the dream work , so every effort counts and matters just enough.
Glad the team is acknowledging and working on the issues , and I am certainly soon we won't need to scroll and refresh alot haha !
Till then, hang in there everyone, We Got Thissss❤
AffyAvo
September 10th, 2021
Agreed! It's time saving on both ends too. Users aren't filling bug reports and admin/dev isn't sorting through multiple reports.
It also keeps rooms more on topic as there are less questions about the problem. Way more efficient to inform many at once rather than trickles of people asking about it over time.