Course 3, Discussion 2: Accepting and Providing Feedback
If you prefer a video/audio explanation, please watch this video.
Some reasons why accepting feedback is important:
It helps us improve our craft/skills/ourselves
We become aware of our own short comings.
We can learn how others may perceive us.
Reasons why it can be challenging to hear constructive feedback:
We might associate it with who we are as a whole.
We may think the person giving it has lost respect for us.
It can hurt our ego.
The choice is yours! Are you willing to deal with discomfort for your greater good? If so then constructive feedback is an essential tool you must utilize.
Now let's see how to give feedback!
If you prefer a video/audio explanation, please watch this video.
Steps to give useful feedback:
Sandwich it between genuine positive feedback.
Don’t do it too often. Remember a person can only accept so much constructive feedback before it drains them. Use it sparingly.
Ask yourself what you are communicating is beneficial to the person or your own personal preference. Only provide feedback if it will help the person.
Let's practice giving constructive feedback.
This is the situation.
Username: CoffeePerson198
Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.
Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.
✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).
✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!
❗After fulfilling the requirements of this post, please check out the next post here!
🔉This post is brought to you by the Leadership Development Program, find information on it here tinyurl.com/AcademyLDP
@FrenchToast
Hey CoffeePerson198! I really appreciate your punctuality and how you always respond so quickly—it's clear that you care deeply about our team and the work we do together. Your empathy and genuine concern for others are such valuable qualities. I've noticed that some of your tasks haven't been completed over the past three weeks, and I haven't heard from you about what's going on. I'm sure there must be a good reason, and I'd love to understand how I can support you better. Your quick responses and caring nature make a big difference, and I'm confident that with a bit more communication, we can tackle any challenges and keep moving forward successfully.
@wishfulForest1871
This is such a nice way to give feedback!
@FrenchToast
Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.
Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.
✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).
Hello CoffeePerson198, I hope you are doing well in your end. I have noticed that your responses give empathy and care for the people in 7 Cups. However, It appears that you have not completed your assigned for 3 weeks. Do let me or other mentors know if there is any struggle on your end. We do appreciate your support here in 7 Cups and I would like to hear from you when you're ready. :)
@whattospeak
i like this message , it looks so real 😀
@FrenchToast Hi CoffeePerson198,
I really appreciate your punctuality and the empathy you show toward others on our team; it's clear that you genuinely care about people. However, I've noticed that the assigned task has not been completed for the past three weeks, and there hasn't been any communication from you about the delays. If there´s a situation that is making it hard for you to manage these tasks, I´m here to support you.
Hello Coffee, I Hope you are having a great day. First, I want to thank you for being punctual and respond to others fastly. I see that you did not have completed your assignments for three weeks. It is really important to complete them to stay on track. I am sure that you are able to do that. Have a great day.
@FrenchToast
Hi CoffeePerson198,
You're always so punctual and empathetic, which is awesome. I noticed some tasks haven't been completed for a few weeks, can we talk about that? I know you can get back on track because you always show such dedication.
Thanks!
@Damonchandio Such a precise welcoming message. Well done!
@FrenchToast You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).
Hi CoffeePerson198! I'm just checking in to see how you are? Hope you are okay. I've heard great things about you from your chats and that you are very punctual and make the users feel welcome with a fast response time. Just wondering how you are getting on with your task as you haven't updated me on your progress for 3 weeks now. So feel free to pop me a message about that. I know you are very empathic and care about the members which is such a good thing to hear. You are doing great as a listener. Hope to hear from you soon!
@Ivebutterfly that's a really amazing feedback 💕
@FrenchToast heyy coffee! How are you doing? I wanted to check on you i haven't seen you as much active lately hope everything is alright .
I also noticed you still haven't admitted your last assignment it's been quite a while , i hope that you would let me know of you are facing any difficulties with it I'll be more than happy to help you through it .
Lastly thanks for all your hard work , care , and welcoming towards this community your presence here made a huge difference to the better .
This is really good well done!
@FrenchToastUsername: CoffeePerson198
Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.
Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.
✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).
Hey, I think you did really well with managing your time and I can tell you really care about people. I have noticed you're behind with your assigned tasks by 3 weeks. If there's any issues witht them, please do let me know! Otherwise, just a gentle reminder to complete them as soon as you can. Apart from that you're doing amazing.
@CaringCompanion22
Such a good example!
@FrenchToast
This is the situation.
Username: CoffeePerson198
Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.
Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.
✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).
Hi CoffeePerson198,
Hope you're doing well! I wanted to express my admiration for your outstanding efforts in supporting others and spreading joy on 7 Cups. Your dedication is truly inspiring! I noticed a few tasks are pending from 3 weeks ago. Please don't hesitate to reach out if you need help or are facing challenges. I'm here to support you. Keep shining - your contributions are invaluable!
Have a wonderful day!😊
Love this!
@FrenchToast
You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).
Hello CoffeePerson198! I hope all is doing well with you. I just wanted to reach out to you and tell you that you are a job well done. You respond promptly, you are empathic, punctual and really care about others. I also wanted to mention that you are doing a good job but there a few things to work on. I have noticed you haven't been completing tasks in a timely manner. I also would like to start communication between you and I. If you feel you need an extension on a task, let me know. With that being said, keep up the great work. You are a great team member!
@heathermarie95
I love how you worded this!