Aging Up Process [Archived]

Hey everyone & Happy Birthday to our newly aged up teens!
We have a lot of people aging up every month, this can be a hard transitioning process but with all the new things coming, we can hopefully help with that transitioning process a lot more! So here is a little info on the process and how to get help.

What is ageing up and who does it affect?
Aging up is the term we use for Teen accounts that get to 18 then switch from the Teen side to the Adult side. We call the process Aging up, So this only affects teen accounts.

What happens to the account?
Once a person turns 18, the account switches over at 12 am GMT, and the teen access is automatically removed. The person will see all the adult rooms (That are open and arent badge locked). As well as the browse listeners changing, so only adults and adult-teen listeners will show up on there. Also, the option of therapy becomes available once someone has aged up as it is only available for Adults.

Does that mean the connection with the Teen side is lost?
Definitely not!

For members:
There is the option to make forum posts or feed posts to connect with any teen friends to stay in contact. There are also new projects coming to help with maintaining this connection, helping with the transition and getting to know more aged up teens! (I will edit this and link them in once they have gone live)
For listeners:
Listeners can apply to become an Adult teen listener and regain their teen access! Read more about that here

Also, the evolution badge is given to aged up teens who join 7 Cups as a teen and continue using 7 Cups as an adult. So that always connects aged up teens together with the teen side.

Who can help with this process?
For members:
Any adult-teen listener for some guidance on the adult side.
Aging Up Hotel where members can reach out to a specific adult-teen listener for help and become acquainted with the adult side with them. (Currently on hold )
For listeners:
Any transition mentor for support with taking on the adult side as a listener
Transition mentor buddy project, listeners will be reached out to by a transition mentor on the month of their birthday to get support and guidance as they age up. (Currently on hold)

If you have any questions when it comes to ageing up, you can definitely post them below!
@Yendi @Kate