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Can't send messages in android app - send button is below nav bar

User Profile: velojello
velojello July 22nd, 2025

Hello all,

I discovered tonight that I can't send messages in the app. The send button is all the way at the bottom of my android phone screen, along with my nav bar. Currently the nav bar sits over the send button, so I am not able to press it, and therefore I can't send messages. I tried to rotate the app to get around the issue, but the app didn't rotate.

Is there anything I can do? I would really like to be able to chat tonight.

I can include a screenshot if someone explains how to! I didn't see an option to add an image in the app.

2
User Profile: Tulipsmile
Tulipsmile July 22nd, 2025

@velojello

Hello 

Sorry to hear that 

Maybe you can try to rotate your screen. Or try to adjust your keyboard 🤔I do that when I can't send or you can maybe try to press this one :

↩️

For me when I press it I can send message. 

But if you mean send message in general you can go through this link :

https://help.7cups.com/hc/en-us/requests/new/

And type your problem and there is a add screenshot in it too. You can try 

And I hope ot work

User Profile: AffyAvo
AffyAvo July 22nd, 2025

@velojello I have never used the app. I know many prefer the app but you can try the website while waiting for app bugs to be fixed.